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About us
Celebrating 25th year in business Member BBB , Bonded ,Insured
Business highlights
37 years of experience
Services we offer
CUSTOMIZED CLEANING.
Reviews
3.76 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 33% | ||
| 17% | ||
| 0% | ||
| 17% |
Showing 1-6 of 6 reviews
Maggie T.
Jul 2009
We "inherited" Ultra Maid from previous owners of our house. They were very prompt and efficient, but the cleaning job was just average. I decided to go with new cleaners due to the level of cleaning service and what I felt was an unprofessionalism, e.g. cleaners never said hello when they arrived and when a minor winter storm came, the cleaners never showed up and the owner never called to let me know they would not be coming. When I called the owner to let him know we were going with another service, he had no interest in retaining me as a customer or discussing my concerns.
Joshua N.
Mar 2008
Spent $260 first time they cleaned, even though estimate was $150 "tops." Very expensive, but did a great job! Second time was a total disaster. Dog hair, crumbs, etc. in all the corners of my hardwood floors. Didn't clean areas specifically instructed to do, but cleaned items marked "only if you have time." When I contacted the company to inform them of the quality of work, the representative told me they would tear up the check and then hung up on me. When I called back to make sure we weren't just disconnected, I was informed that he did not have time to deal with me. VERY UNPROFESSIONAL.
Response from ULTRAMAID
"A MAN ASKED TO SEE THE MANAGER AFTER 2 HRS. OF FINE DINING TO INFORM HIM THE MEAL WAS A DISASTER. THE MANAGER GAVE HIM A FREEBIE AND HE WENT ON HIS WAY. A LARGE SCREEN T.V. IS RETURNED AFTER THE SUPER BOWL DUE TO POOR WORKMANSHIP....AND THE LIST GOES ON... THE MEMBER WAS GIVEN TWO PLUS HOURS OF FREE CLEANING BECAUSE HE WAS DISSATISFIED. WE MADE A MISTAKE. WE NEED TO DO A BETTER JOB OF SCREENING POTENTIAL CUSTOMERS."
Jane O.
Jan 2007
Connie and Michelle don't waste a moment. I was the fifth house they were cleaning that day and their energy and attention to detail were more than satisfactory. I had a list of a few extras I needed cleaned and they did those cheerfully and well.
Homeowner
May 2005
EVERYTHING WAS FINE, EXCEPT THEY DID NOT CLEANUP THE RESIDUAL WATER ON THE BASEMENT FLOOR AFTER CLEANING IT. I DON'T BELIEVE THEY EVEN HAD THE EQUIPMENT TO DO SO.
Homeowner
Jul 2004
I LOVED THEIR PRICES, AND I THOUGHT THAT THEY DID A VERY GOOD JOB. I REALLY APPRECIATED THE OWNER, BECAUSE HE WENT OUT OF HIS WAY TO GET ME IN ON SHORT NOTICE. THE ONLY ISSUE I HAD WITH THEM WAS THAT THEY WERE 35 MINUTES LATE.
MICHAEL T.
Sep 2000
unknown
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ULTRAMAID is currently rated 3.7 overall out of 5.
No, ULTRAMAID does not offer free project estimates.
No, ULTRAMAID does not offer eco-friendly accreditations.
No, ULTRAMAID does not offer a senior discount.
No, ULTRAMAID does not offer emergency services.
No, ULTRAMAID does not offer warranties.