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uBreakiFix Kenwood
Telephone System Service, Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business,
About us
Call to schedule your repair today. Diagnostics are always free and all repairs come with a 90 Day Warranty. We fix your device or it's free. Guaranteed! Additional contact name - Carissa Harris.
Business highlights
16 years of experience
Services we offer
Smartphone, cell phone, game console & computer repairs., iphone
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.03 Reviews
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Showing 1-3 of 3 reviews
Pam P.
Mar 2016
unknown
KATIE F.
Aug 2015
Really, the main reason I'm writing such a positive review is the professionalism, integrity, and pleasantness of the sales person, because the phone repair failed.
I had previously had the company replace a cracked screen on my Samsung, so I brought it back when the charging cord wouldn't plug all the way into the charging port. The sales person said that's common, especially with Samsungs. He said it would take a couple of hours to install a new port. Actually, they worked on it for a day and a half. Unfortunately, while working to replace the charging port, the repair person broke the microphone. So, they repaired that. However, when that was done, the charging port didn't work again.
Fortunately, I had a spare Samsung S3 (long story), so I used that while they tried to fix the phone. Finally, I suggested that that old Samsung had seen it's day and said I could just use the other one. However, I wondered how to get all my stuff to the new Samsung. The sales person said he could back up everything to an SD card and everything would port over. He did a great job with that, and I was up and running right away.
I wondered what to do with the broken phone. The sales person asked if they could hold on to it and continue working on it. "When we are confronted with a challenge, we challenge it back," he explained, with a determined tone. I said, "Sure." So they're still working on it.
That's the attitude that signals excellence: an inward drive, compulsion really, to do the job right. And that's why I'm giving this company a Page of Happiness even though they have so far failed to repair the charging port.
No company is always perfect. But outstanding companies attract and nurture people who relentlessly drive toward excellence.
I had previously had the company replace a cracked screen on my Samsung, so I brought it back when the charging cord wouldn't plug all the way into the charging port. The sales person said that's common, especially with Samsungs. He said it would take a couple of hours to install a new port. Actually, they worked on it for a day and a half. Unfortunately, while working to replace the charging port, the repair person broke the microphone. So, they repaired that. However, when that was done, the charging port didn't work again.
Fortunately, I had a spare Samsung S3 (long story), so I used that while they tried to fix the phone. Finally, I suggested that that old Samsung had seen it's day and said I could just use the other one. However, I wondered how to get all my stuff to the new Samsung. The sales person said he could back up everything to an SD card and everything would port over. He did a great job with that, and I was up and running right away.
I wondered what to do with the broken phone. The sales person asked if they could hold on to it and continue working on it. "When we are confronted with a challenge, we challenge it back," he explained, with a determined tone. I said, "Sure." So they're still working on it.
That's the attitude that signals excellence: an inward drive, compulsion really, to do the job right. And that's why I'm giving this company a Page of Happiness even though they have so far failed to repair the charging port.
No company is always perfect. But outstanding companies attract and nurture people who relentlessly drive toward excellence.
Sean C.
Mar 2015
The lady was prompt and quick and very nice. They fixed it in less then 1hr and I was out the door with phone in hand working perfectly.
Licensing
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FAQ
uBreakiFix Kenwood is currently rated 5.0 overall out of 5.
uBreakiFix Kenwood accepts the following forms of payment: CreditCard
Yes, uBreakiFix Kenwood offers free project estimates.
No, uBreakiFix Kenwood does not offer eco-friendly accreditations.
No, uBreakiFix Kenwood does not offer a senior discount.
No, uBreakiFix Kenwood does not offer emergency services.
No, uBreakiFix Kenwood does not offer warranties.