
STONE STATEMENTS
About us
STONE STATEMENTS, INC. HAS OVER 1,000 SLABS IN MORE THAN 150 COLORS OF GRANITE AND MARBLE IN STOCK, SO YOU CAN REST ASSURED THAT YOU ARE RECEIVING THE HIGHEST QUALITY SLABS AVAILABLE IN THE AREA. VISIT OUR WAREHOUSE TO SEE THE WIDE VARIETY OF MATERIAL WE HAVE IN STOCK. WE PROVIDE EXPERT IN-HOUSE FABRICATION, EXPERIENCED INSTALLERS AND TIMELY INSTALLATION. WE INVITE YOU TO VISIT OUR SHOWROOM AND FACILITY TO PERSONALLY SELECT THE STONE THAT WILL BECOME THE CORNERSTONE OF YOUR HOME.
Business highlights
Services we offer
GRANITE AND QUARTZ. COUNTERTOPS & VANITIES. FIREPLACES. OUTDOOR KITCHENS., MARBLE
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
81% | ||
5% | ||
5% | ||
2% | ||
7% |
Kathy at Stone Statements was very helpful in giving us information about the various types of stone. Kathy then sent us to Mont to shop for the top we wanted. The experience was a lot of fun and we found a stone that we felt would work well in our kitchen.
They came to measure the counters that week. The measurements were made digitally - quite hi-tech. The install was scheduled for the next week.
The new cabinets in the kitchen redo were higher by about 1/2 inch from the original cabinets. The kitchen contractor left some shims to account for the gap in the areas where the old countertops were still in place. Stone Statement installers were prepared to perform the minor shimming to level up the counters but not set up to put in the larger shims required. Matt, the installer, did not skip a beat and found a way to attach the shims and did not let the off-standard situation deter or slow him down. They disassembled the faucet and garbage disposal and then re-attached them during the install.The digital measurements and I assume the digital machining process ensured the pieces fit the spots and the seams in the granite fit perfectly.
We are very happy with the way the kitchen looks and we definitely had a good and fun experience getting the counters for our kitchen.
Repairman called about 45 minutes before scheduled time to me know he would be on his way. Sink had come unglued from granite countertop about 7 years after original installation. (Stone Statements did not do the initial installation). Repairman cleaned surfaces and reattached sink to countertop, caulked around edges. No problems so far.
Good communication, arrived promptly and called while en route. Countertop looks great, they explained how to care for it, cleaned up site and removed old materials. Very pleased and would choose them again.
We selected our granite at their convenient showroom, which is open on Saturdays.
We had our kitchen measured on March 2 and new counters/sink/fixtures were installed on March 9, in about 4 hours.
Added a custom Aristokraft cabinet door to an island with poor access. Work is being done right now!
Excellent workmanship and professionalism. We are planning to consult them for a bathroom counter job soon.
We highly recommend them to anyone who needs a counter/kitchen update.
When Pat, Mat, and Steve installed the granite, they did an excellent job of installing it. Where they had a seam, they expertly epoxied it together such that it was barely noticeable.
Overall, everyone from this company did an excellent job. We are very pleased with the work that they performed.
Worked primarily with Brian and Cindy to obtain estimates and finalize details. They were very good in terms of responsiveness and professionalism. Trevor did the measurements and had exceptionally friendly demeanor. He spent an hour measuring. Next came Pat and Matt to install. They were professional but considerably less friendly than Trevor. In fact I was a little taken aback by the lack of this "good customer service" component. When all was said and done there were some major issues with the installation;
Seams was very uneven, jagged and wide at the 45 degree angle.
.when installers left we also noticed that one section of backsplash was chipped in a couple of places. The original installers returned a few days later and replaced this piece.. However the replacement piece was cut short and appeared to be chipped at the bottom. When we called to complain Trevor came out to inspect this piece it was also observed that most of the backsplashes appeared not to be flush to the countertops. This was because of the type of caulk used by the original installers. Trevor returned to fix the problem and the countertops and backsplashes except for the jagged seams are now looking quite good. Trevor was exceptional in his workmanship and attention to detail and felt that the jagged seam fix might open another can of worms.
In all fairness SS did offer to pull the quartz up and redo the section encompassing the poor seam area. We declined for fear that installation redo would not be satisfactory. We accepted Doug's offer of $400 cash instead of fixing. As stated Trevor felt this was the optimal solution for the seams. The cash refund lowered the total price from 6300 dollars to $5900.
In the final analysis I expected the fit and finish and attention to detail to be top notch and it wasn't. Based on the number of quality reviews I believe SS probably does great work with granite. I would not hire them again for quartz installs.
Licensing
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