Schneller Knochelmann Plumbing Heating Air

Heating and Air Conditioning, Plumbing, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

HVAC | Plumbing | Indoor Air Quality Serves : Serving single-family, residential homes in NKY and Cincinnati. For over 95 years, we have served the heating, air conditioning, and plumbing needs of Greater Cincinnati and Northern Kentucky residents. We are one of the oldest continuously operating, and largest privately-owned home services companies in the area. Our owner, Kris Knochelmann, and his family has been in the business for over 40 years. Our staff of experienced, licensed, NATE certified technicians are able to offer fair pricing, quality workmanship, and unique testing of your heating and air conditioning system. Experience award winning service, where we treat you like family.

Business highlights

97 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Furnace & AC Repairs, Installations & Sales. Plumbing. Indoor Air Quality. Sump Pumps. Battery Backups. Tankless Water Heaters. Drain Cleaning. Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,591 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 976-1000 of 1591 reviews

Sylvester B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician, Nick, has worked on our equipment in the past. He performed our furnace tuneup as well in the fall. On both occasions he was thorough. He replaced a Shrader valve on one of our AC units that 2-3 people have attempted in the past without success. He had the proper equipment and completed this task without problem therefore minimizing the chance for a refrigerant leak. I have had occasion to use several different companies in the past for service on our HVAC equipment and have not always felt like the time taken was sufficient to complete the entire tuneup. I must say that I have been very pleased with the service provided by Schneller on the 2 occasions they have serviced my heating/cooling equipment and will continue to use them in the future.
Description of Work: AC tune up x2 and replacement of several parts that were non functional.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

SueEllen C.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
When I had a problem with another company, I called Schneller, who I found on Angie's list. They scheduled an appointment that morning and even arrived early! The technician found the problem right away and even showed me the part that failed and what was wrong with it. He had the house cooling off within a half hour because he had the necessary part in his service van. About two weeks later,I got a call from Schneller making sure that I was satisfied with the service and that everything was still running well. I really appreciated the follow-up call. I will be sure to continue to do business with them and I highly recommend them.
Description of Work: Repaired my heatpump when it failed to cool in the AC mode.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Andrew H.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Air conditioner repairs were discussed, aligned, and made. I don't know if the price paid represents best value or not, but we needed the repair to be completed and, unfortunately, we were not in a position to get competitive quotes.
Description of Work: Replaced defective air conditioner capacitor and installed soft starter per technician's recommendation. Tune-up service was also completed at time of repair. Cost of service included 2 more tune-ups as part of a pre-paid maintenance schedule.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

MARY B.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician was excellent and explained well everything to us. The company, family owned and operated, sent their sales person to meet with us and help us decide what unit would be right for us. We set a date for installation and everything went well. We were very happy with the company and set up a service contract for our heating and cooling. We definitely will continue to use them in the future.
Description of Work: The technician came and did an air conditioner cleaning per Angie's List coupon. Our air conditioner, 10 yrs old, was leaking Freon and thus not working well. We ended up buying a replacement air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

Wayne A.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
John Knochelmann was my Sales Consultant and did a great job explaining things to me. I took 5 bids and Schneller Air won out based on the price, brand and the efficiency ratings, although they weren't the lowest bid. The installers did a great job and were prompt and courteous. There was some confusion, as there can be with this big of a job, but everyone I talked to at the company was helpful and they resolved the situation in a very good way. There were follow up calls made by the company to be sure everything was to my liking. I would absolutely recommend this company.
Description of Work: Replaced sheet metal return duct work and installed a Trane heat pump / ac and new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,750

Anne M.
06/2013
5.0
heating & air conditioning/hvac
  + -1 more
Went well. Gentleman was very professional and pleasant. Came to do his work , explained all services they offered but were not pushy.
Description of Work: A/C tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Tyler S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Did a great job, services performed as advertised and thoroughly cleaned the A/C heat pump fins as well. Detected that the capacitor was running below par and replaced it (additional $99 for parts & labor). Very professional and courteous. Will use again.
Description of Work: Performed A/C tune up from Angie's List coupon and also installed a new capacitor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Shelley H.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician was on time and was very professional. He seemed to be knowledgeable. I was relieved to find that he didn't use high pressure tactics to sell extra services. My sister also used Schneller and had a great experience with them as well. They found a solution to a problem they had been having with their HV/AC system for many years. Her experience sold me on the company.
Description of Work: I purchased a $59 furnace tune-up and inspection. They said our capacitor might need to be replaced so we replaced it for $99. Our furnace is over 12 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$158

Richard S.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The service technician (Rick) showed up on time for the appointment and immediately explained what he would be doing. He started with what normally would be a quick check of the furnace. After about 35 minutes, he asked me to join him in the basement and showed me that the top of the heat exchanger was badly rusted, and button rivets were also rusted with hairline cracks visible. He then inspected the A/C unit and found that the pressures were low and the system was low on R-22 refrigerant. When the inspection was completed, his recommendation was to get estimates on Furnace and A/C replacement due to the age and condition of the system. He never pushed us to purchase from Schneller, but encouraged us to get several estimates and make a decision that satisfied our needs. Rick was very thorough and pleasant to work with. I would highly recommend Schneller Heating & Air and wouldn't hesitate to work with them again.
Description of Work: This was a service call to do a Precision Tuneup on the A/C system to ensure it was working effieciently and would be ready when needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

MEGAN B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
Schneller Air Conditioning Heating & Plumbing came out and did a spring clean up. They had repaired some duct work. We had concerns about our 2 story home. We would have to crank up the AC to get it cool upstairs and then you would freeze downstairs. We thought we might need 2 seperate units. The gentleman said we would not need 2 units and was going to look into other options for us. We still have not heard anything back from them and would really like to have this taken care of. The gentleman was a very nice and understood our concerns.
Description of Work: Purchased a Big Deal for Schneller Air Conditioning Heating & Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Alpa P.
05/2013
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
It went well. The person came in to check out and spent about 2 hours. He checked out our system and suggested that everything looked good. They would come back beginning of the fall to also check heating system.
Description of Work: Routine Maintenance of HVAC system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jeffrey N.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
It was great. Kevin spent more than an hour checking it out and tuning it up. He recommended future maintenance such as filter replacement and duct cleaning but otherwise gave me a clean bill of health.
Description of Work: Schneller did a check-up on my heating system pursuant to their protection plan.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Chris H.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technician did a good job servicing the unit. He took his time checking things over. Did recommend one additional repair to an electrical portion of the condenser that is showing signs of wear. Overall the cleaning was very thorough. I would use them again.
Description of Work: Cleaned and serviced AC unit and condenser.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Vinit K.
05/2013
4.0
heating & air conditioning/hvac
  + -1 more
It was fine ! The service was done as requested.
Description of Work: Air Conditioning Inspection and Check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$60

Dave B.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
air concitioning is working fine...found some other problems with the furnace and recomended replaceing system..salesman came to our house and gave us an estimate.. we don't need to make our decision on furnace replacement untill fall.. we still need to get more bids.....salesman gave very good presentation and explained all options and prices
Description of Work: Clean air condition unit and check preformance, check coolent pressure levels...air checked out good..but heat system meeded replacement...by use of high tech camera workman was able to show me hole in heat exchanger

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Scott B.
05/2013
4.0
heating & air conditioning/hvac
  + -1 more
I purchased the $59 tune up sepcial through angies list. The tune up seemed to go fine. The tech recommended two upgrades to a 15 year old AC unit that he admitted may not be worth due to the age. Seemed to eager to sell other services. I checked online and there were mixed reviews for the kits he was recommending. Also, wait until the weather warms up. It was chilly the week I scheduled the tune up. I didn't know that decreased the ability to test how well it is cooling. It is makes sense now, but they were perfectly happy to schedule it despite the cold weather. They did fine , but I use someone else now. They didn't recommend the same upgrades this year as Schneller.
Description of Work: AC tuneup

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Jim B.
05/2013
3.0
heating & air conditioning/hvac
  + -1 more
Sized my system 1/2 ton smaller than anyone else I had out and 1/2 ton smaller than my existing system. Sizing was based on the estimators "gut feel" rather than a detailed Manual J calculation. Tried to sell me on a flimsy looking see-through fiberglass filter with a $70 element. Did not trust their technical ability, so I decided against going with them.
Description of Work: Provided an estimate on replacing my heat pump

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Response from Schneller Knochelmann Plumbing Heating Air
(Member name removed): Thanks for letting us know your thoughts. In pulling out our records, I see that we were at your home in March of last year. I'm not sure where the misunderstanding was, but we do indeed have a complete Manual J load calculation for your home from that estimate. We'd be happy to share that with you. As you referred to, a Manual J calculation is based on window, wall and square footage calculations to choose the best size air conditioner and/or furnace for a home. Our comfort advisor(sales rep) has a complete drawing, measurements and photos of your system where he looks to be extremely thorough. This data would have provided him actual facts and not a "gut feel" for the proper air conditioner sizing. Again, I'd be happy to share this file with you at any time. Regarding the filter, we have many products that we endorse ranging from basic media filters to high efficiency HEPA filters. We're very confident in all of the filters we've proposed but if one is not a fit for our customers, we surely understand that is their decision. I'm sorry that last year we were not able to propose a system that met your needs either financially or otherwise, but I'm very proud that I could look back at our records and see that a thorough proposal was presented. I'm thinking that you may have gotten us confused with someone else on the load calculation issue but that is ultimately our fault for not making a strong enough impression. Thank You and all the best, Kris Knochelmann, President/Owner.

Barbara G.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
The technicians arrived on time, had covers on their shoes so as not to track dirt in our house. They were corteous and efficient. They made good recommendations but no "hard sell." We like the employees and owners at this company and would definitely use them again.
Description of Work: We had A/C tune ups performed at 2 different residences, our home and a rental house we own in Oakley.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$84

Barbara D.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
I got them from Angie's List. I ended up buying a warranty form where they come out and check your furnace in the fall and spring. I really like them. They were able to diagnose the problem quickly and efficiently. Their price is kind of high. They're going to be my permanent heating and cooling.
Description of Work: Schneller Air Conditioning Heating & Plumbing came out three months ago because my furnace didn't work, it wasn't turning on so they came out and within thirty minutes, they had the problem fixed, had paid my bill and they were on their way but then my furnace broke down again within 30 days, they came back again and didn't charge me any service charge for that.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Linda M.
05/2013
5.0
heating & air conditioning/hvac
  + -1 more
They were very timely and did a good job. They worked with our schedule and were great.
Description of Work: I purchased the Big Deal for an Air Conditioner Tune-Up with Foam Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carol C.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic! Very very impressed. As a new homeowner of an older house, the employee helped me to understand mechanics, what to look for, how to drain my radiators for better efficiency, and an idea of when I should have the next tune up.
Description of Work: Boiler/Heater tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

David B.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
We bought a deal through Angie's List for a new gas furnace. They were punctual and did a fantastic job during both the consultation and the installation. You would never even know they had been there except for the wonderful shiny new furnace in the basement. We have had the furnace for a year, it works fantastic, and I would HIGHLY recommend Schneller. During the consultation, we inquired about a whole house air cleaner. He explained the options and also explained that since we were going to be selling the home soon the air cleaner would not be of that much selling benefit. They could have made several hundred additional dollars from us, but instead they told us the truth. We will most definitely use them again.
Description of Work: Replaced our very old gas furnace with a wonderful new high efficiency Trane gas furnace. Also re-ran two air returns that had been disconnected by previous owners of the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Ben S.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
The techs were prompt and professional. They explained the work they did, and the issues that they found. They recommended replacing the blower capacitor, and the condenser's switch - neither had failed, but the tech stated that the parts were nearing the end of their service life. He did not press them as urgent issues, but he did sell the need. I believe I was treated fairly.
Description of Work: Used an Angie's List coupon for A/C service; replaced two parts that the technician recommended replacing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Stephanie K.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
I purchased the big deal thru Angie's List Jan 2013 & had the service performed sometime in Feb. The service technician was very thorough & left my home as clean as it was before he arrived. The appointment took 1.5hrs which I'm told is amazing considering some of the competition only take about 30min for a furnace cleaning. The only complaint I have is that when I made the appointment I was told it was for 9am. I also was told 9am by the gentleman who called the business day before as a courtesy reminder. The day of my appointment, when it got to be 9:15 I called Schneller & informed them that the service technician was not at my home. It was then that I was told my appointment was not at 9am & that I never would have been told an exact time but rather an appointment window. He ended up getting to my home at 9:30, but unfortunately for me I was late for work. I would definitely recommend them & hire them again, but I highly suggest being extremely clear about your appointment time.
Description of Work: Furnace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$59

pete F.
04/2013
5.0
heating & air conditioning/hvac
  + -1 more
Great service from Schneller again. Our first stop for anything AC or Furnace
Description of Work: AC tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Contact information

1079 Ohio Pike, Cincinnati, OH 45245

http://www.schnellerair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
OH22603

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Sewer Cleaning,
Home Automation

FAQ

Schneller Knochelmann Plumbing Heating Air is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Schneller Knochelmann Plumbing Heating Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Schneller Knochelmann Plumbing Heating Air offers free project estimates.
Yes, Schneller Knochelmann Plumbing Heating Air offers eco-friendly accreditations.
Yes, Schneller Knochelmann Plumbing Heating Air offers a 3% senior discount.
Yes, Schneller Knochelmann Plumbing Heating Air offers emergency services.
Yes, Schneller Knochelmann Plumbing Heating Air offers warranties.
Schneller Knochelmann Plumbing Heating Air offers the following services: Furnace & AC Repairs, Installations & Sales. Plumbing. Indoor Air Quality. Sump Pumps. Battery Backups. Tankless Water Heaters. Drain Cleaning. Duct Cleaning.

Contact information

1079 Ohio Pike, Cincinnati, OH 45245

http://www.schnellerair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed