Schneller Knochelmann Plumbing Heating Air

Heating and Air Conditioning, Plumbing, Water Heaters,

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

HVAC | Plumbing | Indoor Air Quality Serves : Serving single-family, residential homes in NKY and Cincinnati. For over 95 years, we have served the heating, air conditioning, and plumbing needs of Greater Cincinnati and Northern Kentucky residents. We are one of the oldest continuously operating, and largest privately-owned home services companies in the area. Our owner, Kris Knochelmann, and his family has been in the business for over 40 years. Our staff of experienced, licensed, NATE certified technicians are able to offer fair pricing, quality workmanship, and unique testing of your heating and air conditioning system. Experience award winning service, where we treat you like family.

Business highlights

97 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Furnace & AC Repairs, Installations & Sales. Plumbing. Indoor Air Quality. Sump Pumps. Battery Backups. Tankless Water Heaters. Drain Cleaning. Duct Cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.81,591 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
6%
3
3%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 526-550 of 1591 reviews

A. B. E.
11/2016
5.0
plumbing
  + -1 more
Exactly as I asked. Service was efficient and everything is working well.
Description of Work: Two toilets were installed. Plumbing was checked.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking the time to complete the review about your experience with our plumbing department. We look forward to working with you in the future.

Jonathan C.
11/2016
4.0
heating & air conditioning/hvac
  + -1 more
Technician was professional and courteous. Wore little booties to make sure no dirt or mud was tracked in. Was clear and professional on work. Only issue I had was not technicians fault but rather a marketing complaint. After the service I asked if they performed Duct cleaning to which he replied they did not but have a Third Party they could recommend. When I told him how much he asked for how many vents I had and returns. After telling him he quoted me over $600 and that was a special price. This is ridiculous. This is almost 3 times what other professional companies charge. Either get another company or have them reduce their prices quite a bit before recommending them.
Description of Work: A/C tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Response from Schneller Knochelmann Plumbing Heating Air
[Member name removed], Thank you for taking the time to write the review about the service that you received during the service call. We appreciate the feedback about the duct cleaning service. We highly recommend the company that we use and the pricing is a complete price with no surprises. Many duct cleaning companies that are out there have specials for $49/$99 duct cleaning, but once at your home they then charge much more than that because the $49/$99 only covers 1-2 vents in the home. The company we use has an A+ BBB rating and an A Angie's List rating with 15 years experience. Guaranteed most affordable duct cleaning, done to NADCA standards. We offer a price match guarantee to competitors as well. We apologize that you were not told about this. We would like to make this right for you. How can we make this right for you? Thanks!

Karen L.
11/2016
5.0
plumbing, drain cleaning
  + 0 more
I got an appt right away the next morning. Gene showed up in the time frame I was given and snaked the drain from the kitchen to the basement. He was here approximately 2 hours. Got the drain open and running again and told us to use lots of hot water to help clear out the grease clog that he loosened up. He was very personable and friendly and did a good job. The coupon really helped to save us money too. Glad I found it! I was pleased with Schneller.
Description of Work: We had a slow running kitchen drain. Tried plunging and Draino but it didn't help. Saw the deal on Angie's list for $200 of work for a $99 coupon. I purchased that and contacted Schneller to fix the drain.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$307

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], Thank you for taking the time to complete the review about the experience with Gene, our plumber. We are happy to hear that you were pleased with the coupon and the service that you received. We have shared this with Gene and our plumbing manager. We appreciate your business and welcome to the Schneller Family!

Mike S.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Great job. No problems. Took up less space.
Description of Work: New furnace as well as AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking the time to complete the review about your experience with our hvac department. We are happy that you like the new furnace and the service that you received for the maintenance. We look forward to working with you in the future.

Elissa W.
10/2016
5.0
plumbing, drain cleaning
  + 0 more
Excellent. The serviceman took care of the problem and , hopefully prevented it from recurring.
Description of Work: I had a pipe backup into my basement through a sink. They did an excellent job and were very timely and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking the time to complete the review about your experience with our plumbing department. We look forward to working with you in the future. Thank you for being a member of the Schneller Family!

Mark S.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Everything went as expected. I would hire them again.
Description of Work: Furnace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking the time to complete the review about your experience with our hvac department. We look forward to working with you in the future. Thank you for being a member of the Schneller Family!

Kermit W.
10/2016
1.0
heating & air conditioning/hvac, water heater repair
  + 0 more
The price was extravagant. I was out of town and my wife called for service. It was expensive. It wasn't done right. They were slow showing up. They weren't very clean and tidy. They didn't really fix the problem right the first time to begin with. When they fixed it, they ended up plastering their stickers all over everything in our utility room. They weren't prompt but at least they came out. I wouldn't recommend them.
Description of Work: They fixed a water heater.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], We would like to apologize for just seeing this review and not responding right away. We did not repair your water heater. Are you sure you are not confusing us with another company? We show that your call was taken on 04/28/16 and scheduled for 04/29/16 with an arrival of 2-4pm. We arrived at 3pm and the work was completed at 4:15 pm. We replaced a leaking hose bib. How can we improve this for you? Please remember that you have a 2 year warranty on the parts and labor for anything that we fix which not all companies provide. We have 24/7 service 365 days a year. We would like to hear more about making the experience better. Thank you and have a wonderful holiday season.

Stephen E.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
It went fine. The only thing they could have done better was offered a better price.
Description of Work: The laundry / kitchen drain line was clogged, and they unclogged it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking the time to complete the review about your experience with our hvac department. We hear you loud and clear on the pricing. Please remember that you have a 2 year warranty on the parts and labor for anything that we fix which not all companies provide. We have 24/7 service 365 days a year. We would like to hear more about making the experience better. We look forward to working with you in the future. Thank you for being a member of the Schneller Family!

Brian H.
10/2016
3.0
heating & air conditioning/hvac
  + -1 more
Wax ring was replaced, but other work I did not want was performed, and which was not necessary. Also, standard pricing for this work was given with no reduction for reduced work performed. Can only hope work holds up - will reply back if work is inadequate and how warranty repair goes. Ultimately, $600 for a $150 repair. Recommend against.
Description of Work: Toilet wax ring replaced

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$600

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], We would like to apologize for just seeing this review and not responding right away. We appreciate the honest appraisal of the work completed. We would definitely like the opportunity to make this right for you. How can we improve this for you? Please remember that you have a 2 year warranty on the parts and labor for anything that we fix which not all companies provide. We have 24/7 service 365 days a year. We would like to hear more about making the experience better.

Patsy K.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
The service visit went great. Schneller Plumbing Heating & Air Conditioning has been providing service for my HVAC needs for a couple of years. They are always friendly and professional; keep me informed during the process; and provide complete information and prices if I need repairs or additional services.
Description of Work: Annual heating service visit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your business and for taking the time to complete the review about your experience with our hvac department. We look forward to working with you in the future. Thank you for being a member of the Schneller Family!

angie M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well. Very professional and helpful.
Description of Work: Hvac tuneup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ellen K.
10/2016
5.0
sewer cleaning
  + -1 more
Provider was prompt, professional and honest. After having several large, national providers recommend we replace the main line with a ditchless replacement, they indicated that it was not necessary and likely wouldn't work due to a dip in the line. Will definitely hire them again for future work. They did recommend jet line cleaning for a longer term fix.
Description of Work: Bought an Angie's List Deal to have the main sewer line cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Jason F.
10/2016
5.0
septic tank
  + -1 more
That was fine there, was no problem there with them. They did what they said they came around and did it.
Description of Work: I use Schneller Plumbing Heating & Air Conditioning for septic tank services. They cleaned my septic line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Kerry M.
10/2016
5.0
plumbing
  + -1 more
They were very honest and said they do not clean septic tanks. They offered to investigate for a clog with a camera for the purchase price. I agreed.
Description of Work: Big deal purchase for cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

Matthew D.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Went great. Recommended some fixes that should be done soon and took the time to explain everything fully. Would definitely recommend and will use again.
Description of Work: A/C Tune Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], Thank you for taking the time to send in a review about your experience with our A/C Tune up. We appreciate your business and that you had us out to complete the work. We have shared this with our HVAC service techs. We look forward to helping you in the future!

Mary Z.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
We got a package deal from them. They are coming again on Friday.
Description of Work: I used Schneller Plumbing Heating & Air Conditioning to check our AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], Thank you sending in your review about your experience with our AC maintenance tech. We have passed this on to the team so they know that what they are doing in a customer's home is making a difference. We look forward to helping you in the future.

Tim H.
10/2016
3.0
plumbing
  + -1 more
Sink went well though pricey. $250 for 20 minute job. Toilet repaired with fluidmaster repair kit. $114. Still leaked the next day. They came back out and put new overflow valve in and gasket. $266 more. Didn't credit me for the mis-diagnosis.
Description of Work: Fixture installed on kitchen sink. Toilet repair

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Jayne T.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was very good. I think the regular servicing is like $100 a year for 2 major check-ups, one before the furnace season and one before the air conditioning season. They had suggestions about the filter change and so on but it was not hard pressure. They told me to think about it and to give them a call if that's something I wanted to have done. I didn't have any problem. They were very good as to their responsiveness. They are a very good company.
Description of Work: I used Schneller. It was just primarily a regular check up but then they replaced the filter system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lawrence W.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
prompt and detailed. recommend fan replacemetn due to blades out of balance. reasonable advice.
Description of Work: ac service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your feedback about the service you received. We appreciate your business and hope that we can be of help in the future. We have also shared this review with your service tech, Cody. Thanks!

Nicholas P.
09/2016
1.0
heating & air conditioning/hvac
  + -1 more
They never showed up. They called to say I was outside their service area, and I needed to call Angies list to initiate a refund.
Description of Work: A/C maintenance

Rating CategoryRating out of 5
professionalism
1.0


Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], we apologize for the trouble with this. We have advised Angie's List multiple times to have your area taken off of our service area. It continues to keep getting added to the list. We again apologize for any inconvenience this may have caused. Perhaps in the future we might have the ability to service your area as we continue to grow and we can try to earn your business again.

Kevin K.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
I wasn't here during the service call so I can't reply to that.
Description of Work: We have used them. They did an air conditioning repair and a cleaning maintenance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathryne B.
09/2016
5.0
sewer cleaning
  + -1 more
Scott showed up in a timely manner. After we discussed my home's current situation, we opted to look at the visual display of my sewer line before doing anything else. Scott was very thorough in his explanations of what we were seeing as the camera moved through the pipes. I learned so much about my particular sewer line situation. I was not pushed to buy any other services. After Scott left, I was sent an email with the information we talked about earlier. I was truly impressed with Schneller Plumbing Heating & Air Conditioning. I would recommend this company based on my positive experience.
Description of Work: Since I recently moved in to an older home, I bought the Big Deal for a video scan and clean out of the main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Susan C.
09/2016
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They were prompt and did a great job.
Description of Work: They installed a new air conditioner for us.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for your great review and for being such a great customer! We look forward to seeing you again in the future.

DEREK V.
09/2016
5.0
sewer cleaning
  + -1 more
Excellent. Schneller scoped the sewer line and identified the construction (cast iron to tile) as well as the condition (excellent given it was laid 123 yrs ago in 1893). Did not clean because it was not needed.
Description of Work: Sewer line camera inspection and cleaning. Used $80 coupon from Angie's List offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Brenda G.
09/2016
3.0
heating & air conditioning/hvac
  + -1 more
I bought a big deal for this company and it was for $99.00 and when they arrived they told me it would be an additional $89.00 (they did tell me about the 89.00 fee when i called to schedule) for them to just come to my house they also wanted to charge $336 dollars to replace the stopper in my tub. I have had a previous plumber replace the same thing for $89.00 (89 dollar service call with 1 hour of labor included) no additional costs. I wanted to try out Schneller because I found them on Angie's but they were just over charging way to much. Buyer beware. Zach the plumber was very courteous, the manager Clay was also very kind and did not charge the $89.00 service call fee. BOTTOM LINE THEY CHARGE per item that they fix not an hourly rate.
Description of Work: I needed Schneller to replace the stopper in my tub. I bought a Big Deal of Angie's that would cover that work.

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$99

Response from Schneller Knochelmann Plumbing Heating Air
[Member Name Removed], thank you for taking the time to write the review about our plumbing services. We apologize that it was not an "A" experience for you. We take your feedback very seriously and want to make sure that we are always providing 100% satisfaction. Yes we do offer flat rate pricing for tasks. We do not charge by the hour which guarantees you never pay over time fees or added charges. It is up front non sense pricing. We are glad that Clay was able to waive the diagnostic fee for you in this case. Again, we apologize and hope that we might have the opportunity to earn your business back in the future.

Contact information

1079 Ohio Pike, Cincinnati, OH 45245

http://www.schnellerair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed


Licensing

Bonded

Insured

Licensed*

Trade License Number
OH22603

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Sewer Cleaning,
Home Automation

FAQ

Schneller Knochelmann Plumbing Heating Air is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Schneller Knochelmann Plumbing Heating Air accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Schneller Knochelmann Plumbing Heating Air offers free project estimates.
Yes, Schneller Knochelmann Plumbing Heating Air offers eco-friendly accreditations.
Yes, Schneller Knochelmann Plumbing Heating Air offers a 3% senior discount.
Yes, Schneller Knochelmann Plumbing Heating Air offers emergency services.
Yes, Schneller Knochelmann Plumbing Heating Air offers warranties.
Schneller Knochelmann Plumbing Heating Air offers the following services: Furnace & AC Repairs, Installations & Sales. Plumbing. Indoor Air Quality. Sump Pumps. Battery Backups. Tankless Water Heaters. Drain Cleaning. Duct Cleaning.

Contact information

1079 Ohio Pike, Cincinnati, OH 45245

http://www.schnellerair.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed