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RWT Windows Plus
Acoustic Ceiling Tiles - Install, Doors (Interior) - Install or Replace, Major Home Repairs (General Contractor),
About us
RWT Windows is owner-operated and has been servicing Cincinnati and its surrounding communities since 1976. The owner, Ric Thress, personally oversees every installation along with his crew. Because Ric is at every installation, you can be assured that all your needs specified at the time your estimate was given, will be carried out fully during the installation. Also, since you are dealing with the owner, estimator and installer all in one person, you benefit by receiving lower prices. 4 employees. No subs. Cost is determined by the job. Additional contact name - Kelly Johnson. Additional DBA - Replacement Window Technicians. Award winning. Additional email - [email protected].
Business highlights
49 years of experience
Services we offer
Sales & installation of replacement windows, and storm doors., entry doors, patio doors, storm windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.0199 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 99% | ||
| 1% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 199 reviews
James R.
Jun 2020
I previously had all windows in my home replaced by NuVue and was extremely disappointed in the quality of work. I found RWT Windows on Nextdoor and could not be happier! First and foremost, Rick at RWT does not use subcontractors. A window is only as good as the installer, so NEVER use a company that utilizes subcontractors. RWT did a great job at insulating and cleaned up and were very professional. I would highly recommend RWT.
Response from RWT Windows Plus
"[Member Name Removed], thank you so much for this great 5-star review. We hate to hear that you had such a bad experience with the window company before us, but we are thrilled that you called RWT and we could give you the quality service you deserve! We really appreciate your business and we’re here for you anytime."
Annie T.
Nov 2019
The whole experience with RWT Windows was positive. The owner was knowledgable and gave good suggestions with regards to the windows. The windows arrived sooner then had been promised. The Installers were fast and clean. The price of the windows was extremely competitive. We are happy with the product and the service RWT Windows provided. We would recommend to anyone wanting a quality window installed by an experienced crew. Our cooling costs were lower this summer with the addition of the new windows. We are really pleased with the new windows.
Response from RWT Windows Plus
"We love helping customers save money on their energy bills! Thank you so much for your review. We truly appreciate that you chose RWT Windows for your project. Please let us know if you ever need anything else."
Brook W.
Oct 2019
We worked with Ric and Kelly to install new windows in our house and it was a pleasure! They were both super helpful and were able to answer questions and install the windows in a quick manner. I would highly recommend this company!
Response from RWT Windows Plus
"Thank you so much for your review and business. We truly appreciate it. If you ever need anything in the future let us know."
Donna M.
Oct 2019
Excellent service; kept their mess to a minimum while taking out the old and putting in the new. Matched our existing woodwork perfectly. Our house is extra quiet and absolutely love the fact they tilt in to clean. Had them in to adjust a window track and it only took 3 minutes.
Response from RWT Windows Plus
"Thank you for the continued support! We look forward to working with you in the future!"
Marianne H.
Nov 2018
WOW! You did it again! Our newly installed windows look absolutely wonderful. We are the envy of our neighborhood. Thank you so much RWT. In 2017 you installed 5 windows & we were so pleased, we decided to replace & update more this year. Ric came to our home & provided an estimate to replace 3 double hung windows & a recommendation for 2 large outdated front picture windows. The installation team of 4 arrived on the scheduled date & time & went right into action. They worked most of the day & the outcome met & exceeded our expectations! What a professional team & what a terrific job! Once again, their process flow worked perfectly & each knew exactly what to do & when. Even when running into a challenge, they discussed a work-around plan with us, got the equipment & paint needed & completed that along with the rest. When they left, everything was cleaned up & our house looked beauitiful. Thank you RWT! You are the BEST! We are very appreciative & will definitely tell our friends & neighbors about you.
Response from RWT Windows Plus
"Thank you so much for such a great review! We appreciate all of your business and taking the time to tell others about your experience. If you ever need anything in the future let us know."
Clifford H.
Oct 2018
Ric and his crew are professional, friendly and very competent. The work was successfully competed on time and to our expectations. We had a small issue with our side screen door and his team was very responsive and prompt in addressing it. There is an art and science to window replacement (the science is competency and the art is the ability to manage the customer relationship with skill). Ric’s team is truly outstanding in every regard. I would highly recommend Ric and his team!
Response from RWT Windows Plus
"Thank you very much, [Member Name Removed], for taking the time to say such nice things about us! We are so pleased that you are happy with your windows & storm doors! We work hard to make sure our staff gives our customers first-rate service, so we are grateful to hear about your experience. Thank you for the support and please call us if you need anything else."
Robert M.
Aug 2018
The product and workmanship were excellent. We love the new doors. They look great and work well, keeping out what should stay out and in what should stay in.
Response from RWT Windows Plus
"Thank you so much for your review and your business. Glad you are enjoying your new patio doors! If you ever need anything in the future, please give us a call."
Jay S.
Aug 2018
Windows were installed on time, crew very professional. Had two concerns that were addressed immediately.
Response from RWT Windows Plus
"Thanks for your kind review. We appreciate your business and taking the time to tell others about your experience."
Patty C.
Jul 2018
Ric, the owner of RWT, came to our home, discussed our thoughts about the job, and made recommendations for replacement of four sets of glass doors. We interviewed other companies for the job, and found that RWT's price was very competitive. We chose RWT because Ric owned his own small business, had a small crew, and utilized one supervisor for each job. He told me exactly how long it would take before the crew arrived to replace the doors, and was true to his word. They arrived in a timely manner, and immediately began to work. It took two days to complete the job. We were both impressed by the crew's work ethic. We were also surprised and impressed that one of the three workers was a woman; all crew members were strong, skilled and efficient. The weather was sweltering, but members of the crew worked diligently each day until the job was done. The supervisor spoke to us following the job's completion, showing us how to work the doors and what to expect (a bit of stickiness) for a while. The workers cleaned the mess, and the workplace was cleaner when they left than when they began! Ric contacted us for feedback on the crew and the job and to answer any questions we might have. This company is competent and professional. We would definitely use them again.
Response from RWT Windows Plus
"[Member Name Removed], thank you for a great review! The team here at RWT Windows is thrilled to hear such good feedback, and we're proud to be one of the more personable window companies in the Cincinnati area. We really appreciate your kind words and for taking the time to tell others about your experience. Enjoy your new patio doors! Please let us know if you ever need anything else."
Jeff W.
May 2018
Great job. On time, clean, efficient. Reasonable price. Rick didn't try and oversell. Paid for when job completed . Would definitely hire again. 17 windows replaced.
Response from RWT Windows Plus
"Thank you so much for such a great review! We work really hard to give our customers first-rate service! Please let us know if you need anything in the future."
Jill J.
May 2018
Great! Everything was done promptly and well.
Response from RWT Windows Plus
"Thank you so much for your review and business. We truly appreciate it. If you ever need anything in the future let us know."
Harry D.
Mar 2018
Very happy so far, but we can’t tell for sure if our heating bills improved. They worked hard and tried not to inconvenience us so we’re happy. It was expensive, but we have a garden window and two French doors.
Response from RWT Windows Plus
"Thank you very much for your great review! Since we replaced 29 windows plus the 2 French doors in your home, we have no doubt that you will see a reduction in your heating bills in the next few months."
Scott B.
Mar 2018
Job went well. The window had to replaced with a smaller one because of the remodel of our master bathrooms.
Patrick H.
Jan 2018
It was very easy to use RWT windows. He showed up on time to measure and had the windows replaced before we moved in. I would highly recommend RWT Windows.
Response from RWT Windows Plus
"Thank you for the nice review, [Member Name Removed]. We appreciate your business and taking the time to tell others about your experience. Please let us know if we can help you in the future."
Bob W.
Jan 2018
Absolutely amazing. Great company - highly recommended.
Response from RWT Windows Plus
"[Member Name Removed], thank you for your kind review and for choosing RWT Windows! Call us if there is anything else we can help you with."
ANITA F.
Dec 2017
Great. They are nice folks to deal with and found some replacement parts to fix a couple of other smaller issues that they found.
Response from RWT Windows Plus
"[Member Name Removed], Thank you for your continued business and for taking the time to leave us a nice review! Glad we could help! Give us a call if you need anything else."
FRANK M.
Nov 2017
Did a great job!
Response from RWT Windows Plus
"[Member Name Removed], Thank you for your review and business. We truly appreciate it. If you ever need anything in the future let us know."
Ron M.
Nov 2017
They covered all the bases - on time, professional, clean-up, excellent products. We are very pleased with everything they did. One window had a problem which they took care of immediately. We are very pleased we choose them...
Response from RWT Windows Plus
"We are so glad that you are pleased! Thank you for taking the time to leave such a nice review! Please call us if you need anything in the future."
Christine J.
Sep 2017
Everyone at RWT was great to work with. Ric was very congenial and professional. He explained his products and processes thoroughly and answered all my questions and concerns. I appreciated that he did not try and up sell me when I explained the reasons I wanted to go with double pane instead of triple pane. One of the reasons we went with RWT were positive reviews regarding the install crew. It was obvious they were experienced and they worked together like a well oiled machine. They showed up at 8:00 AM and by 2:30 PM were done. The construction debris was cleaned up, vacuumed up, and the windows sparkled. The crew were all mind full not to let our dog out the front door and were very careful around our furniture and plantings. We're very pleased with our new windows. They look great inside and out. There was one small problem with one window. The crew leader showed me a couple of fingerprints that were on the inside of the glass. They probably got there when the dividers were installed. He took the serial number of that specific window and a new one has been ordered.
Response from RWT Windows Plus
"Thank you very much for the kind review. It is always a pleasure to work with nice people!"
Daniel M.
Aug 2017
I don't recall any of the particulars on it. It was high-quality work. We had an issue with a front door handle, which Richard from RWT had purchased from like a separate company. He came out and looked at it and saw it had some deterioration and contacted them immediately while he was standing there. He called them up and then ranged for the arrangement for a replacement. When the replacement came, he came and installed it himself. As soon as he saw it, he was on the phone and then made arrangements and as soon it was shipped to him he called us up, made quick arrangements to come out and install it and did so. It was real high-quality. They did window work. They replaced all the windows in the house. He also sells doors, front door back door. So, that's what they did we had them replace the front door, back door. If I have a need, I will use him again.
Response from RWT Windows Plus
"Thank you so much for your review and business. We truly appreciate it. If you ever need anything in the future let us know."
Sandy W.
Aug 2017
PERFECT! The entire process was seamless from our first contact to completion.
Response from RWT Windows Plus
"Thank you so much for your review! We truly appreciate that you chose RWT Windows to replace your windows. Please let us know if you ever need anything else."
Marianne H.
Aug 2017
Our experience was absolutely EXCELLENT. Each step, from the very beginning was above expectation. Ric (the owner) came thru with the best bid & called to do the installation 6 weeks earlier than expected. The installation crew was outstanding. They called ahead of arriving, introduced themselves, & then went right to work. They were so courteous, respectful & professional. You could definitely tell this was an experienced 3-person team. They had the flow process down pat & each one knew exactly what to do. To remove the old windows, install, train us & clean up was approximately 2 hours. In addition, they took our blinds down & put them back up because we didn't know how to do it. Plus, they even fixed one of the blind adjustment rods! The windows are absolutely beautiful too. We were so pleased & will definitely use them again. We couldn't have made a better choice. They are the BEST!
Response from RWT Windows Plus
"Thank you very much, [Member Name Removed], for taking the time to say such nice things about us! The team here at RWT Windows is thrilled to hear such good feedback, and we're proud to be one of the more personable window companies in the Cincinnati area. Thank you for the support and we look forward to working with you again!"
Scott B.
Aug 2017
Job went very smoothly.
Response from RWT Windows Plus
"Thank you for your review and trusting us with your window replacement needs!"
Yao J.
Jul 2017
We contacted a number of window contractors in the area, ranging from regional premium providers to national chains. The owner, Ric, sells an upgraded version of a national window for a great price. Based on all the measurable performance ratings such as wind resistance, air infiltration, solar rejection, and other insulation metrics, these windows outperform the mainstream products of most national and regional premium double-paned windows. One thing we were very keen to ask all contractors is whether they subcontract. RWT does not subcontract out the installation and has its own installers, and it shows. Their technicians were very respectful of our home, worked quickly and efficiently. Also, RWT requested a manufacturer replacement for not just one window that shipped with a crack in it but also another that had a small nick. It is apparent that they do not want to leave a job even 98% done. We definitely noticed an improvement to our room temperature (though the old windows were from 1987 that had no low-e coating). We plan on slowly replacing most of our windows over the next couple of years through RWT.
Response from RWT Windows Plus
"Thank you for your review and trusting us with your window replacement needs! We look forward to working with you again!"
John H.
Jul 2017
They were excellent and very professional. I highly recommend them. The owner, Ric, could not have been nicer, as well as the installation team. As I split the job up, I had them out 2 separate times. The first time I was at work while they installed the windows. When I came home, you would never had known they had been there. They did a great job cleaning up after they were completed and the windows look great.
Response from RWT Windows Plus
"Thank you for such a great review! We love hearing positive feedback from satisfied customers! Please let us know if we can help you with any future projects."
Licensing
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FAQ
RWT Windows Plus is currently rated 5.0 overall out of 5.
RWT Windows Plus accepts the following forms of payment: CreditCard
Yes, RWT Windows Plus offers free project estimates.
No, RWT Windows Plus does not offer eco-friendly accreditations.
No, RWT Windows Plus does not offer a senior discount.
No, RWT Windows Plus does not offer emergency services.
No, RWT Windows Plus does not offer warranties.