
Renewal by Andersen of Cincinnati
About us
Renewal by Andersen of Cincinnati is proud to serve the window and patio door replacement needs of Ohio. We are Andersen's exclusive local replacement specialists and we offer a product line and process designed and engineered to address all of the major issues homeowners tend to have when needing to replace their windows and patio doors. The end result is a high-quality, beautiful, energy efficient, and maintenance-free product installed by the best installers in the industry. We are a turnkey operation from start to finish and we back it all up with over 110 years of experience and the best manufacturer's warranty in the business. Contact us at 513-771-9888 to schedule a free in-home estimate!
Business highlights
Services we offer
Window Replacement (including insert and full-frame installation, interior/exterior trim) Bay/Bow Windows Installation/Replacement Patio Door Replacement
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
9% | ||
3% | ||
2% | ||
7% |
Filter reviews by service
"[Member Name Removed], welcome to the Renewal family! Thank you for trusting your project to us and we look forward to your installation day. We will continue to keep your experience top notch. How exciting!"
"Thank you for the positive review, [Member Name Removed]! Glad you're happy with the work our team did every step of the way and the level of service we provided. Thanks again for choosing Renewal!"
"Thank you for the wonderful review, [Member Name Removed]! Glad to hear you're happy with the work we did and the service we provided. Enjoy your patio door - and thank you for continuing to choose Renewal for your window and patio door replacement projects!"
"Thank you for the honest review, [Member Name Removed]! Glad to hear that you're happy with the finished product and how everything turned out. Stay warm and enjoy your new windows and patio door. And thanks again for choosing Renewal by Andersen!"
"Thank you for the positive review, [Member Name Removed]! Glad you're happy with how everything turned out."
"Thanks for the positive review, [Member Name Removed]! Glad you're happy with the work our team did every step of the way. Enjoy your new windows and patio door. And thanks again for choosing Renewal by Andersen!"
"I am so sorry to hear about your experience! I apologize for any miscommunication and inconvenience. I have forwarded your comments to our service team to review and reach out."
"So glad to hear you're happy with the work that we did! Enjoy your new windows!"
"Thank you so much for your honest feedback! Glad we were able to go above and beyond your expectations. I will be sure to pass on your comments to the sales rep as well as the installation crew. Enjoy your new sliding glass door!"
"[Member Name Removed], First, thank you for taking a few minutes to share your experiences. We value all feedback--positive and negative--and use it to better our processes. We strive to make our customers' experiences outstanding from start to finish, and I'm sorry to hear about your frustrations. Again, thank you for taking the time to provide feedback; we appreciate your consideration."
"Thank you for your positive feedback! We are glad we can provide you with high quality window products - as well as efficient, professional installation. Enjoy your new windows - and see you again soon!"
"Thank you for your feedback. And I apologize for any miscommunication. Our windows are custom made to the specifics of your home and your style preferences. That's why we take the time for an in-home consultation and make sure to measure the wall openings multiple times. I will pass on your feedback to our sales and customer service team. Thanks again for trusting us with your window replacement project!"
Then they had to come back once to fix some pieces on the outside of the window that were coming loose. They did come back and repair everything and fixed it. Other then that, that's the only problem. I think they need some work with their scheduling and appointments.
Product is good but expensive. Their service could use a bit of addressing, I think. They had some issues with the person we were dealing with, who left and they put someone else in play. It could be like that with anybody when you deal with customer service your the guy they yell at not the person doing the work.
"Thank you for your feedback. We are dedicated to providing homeowners with the highest quality products and services, and aim to give our customers peace of mind knowing that they will get a product that lasts and a company that stands behind it. Again, I appreciate your feedback and consideration. If we can be of any help to you in the future, please let us know."
"Thank you for your feedback and I'm sorry for your experience. We are dedicated to providing homeowners with the highest quality products and services, and aim to give our customers peace of mind knowing that they will get a product that lasts and a company that stands behind it. Again, I appreciate your feedback and consideration. If we can be of any help to you in the future, please let us know."
"Hello [Member Name Removed], Thanks for reaching out to us about your experience. We appreciate you taking the time to do so. Homeowner satisfaction is very important to us. We have reviewed your certificate of completion for your project and did not see anything noted that indicated you were dissatisfied. Our Operations Director, Sam, mentioned that he had pleasant conversations with you during your project as well. As always, our team is here to help and will follow-up with you to discuss any outstanding concerns. Renewal by Andersen of Cincinnati"
"So glad to hear that you love your new windows! It's our goal every time to provide high quality window products and excellent customer service. I will pass on your positive comments to our installation crew. Enjoy your new windows!"
"[Member Name Removed], I am so glad to hear that you are happy with our installation of your door from start to finish. It's our goal to deliver high quality products and excellent service every time. And it's reaffirming to hear first-hand that our team helped you with your project to your satisfaction - especially with your experience in selling windows and doors. I appreciate your thorough review - and look forward to helping you with your next home improvement project!"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.