POTTS HEATING & AIR CONDITIONING
About us
We specialize in service, repair, and installation of air conditioners, heat pumps, furnaces, and boilers in the Cincinnati Area! Our primary focus is to provide our customers with professional, affordable, fast, and friendly service. We specialize in indoor-air quality and energy efficient applications geared towards saving YOU money! Also doing business as William C. Potts Inc.
Business highlights
Services we offer
A/C, AIR CLEANERS, ALL REPAIRS, AND BOILERS, DESIGN, EMERGENCY SERVICE, FURNACES, GAS & ELECTRIC, HUMIDIFIERS, INSTALLATION, SALES
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 7% | ||
| 0% | ||
| 2% | ||
| 2% |
The technician arrived on time and set to work immediately. I had many basic question about boiler and radiator operation, and he patiently answered and explained the various valves, switches, and gauges. The system had been cold for a long time, so it took a while to warm up. Meanwhile, he walked up and down the stairs several times to assure that each radiator was heating properly, showing me how to bleed the radiators as well. At the end, he also took a few minutes to check out a gas fireplace log.
The appointment took nearly three hours, and I gladly paid for the time because I learned a lot of basic mechanics in my new house.
Great job
I showed the technician to the furnace in the basement. I spoke with him about the symptoms as I saw them as he took the cover off of the furnace. Just as I was about to leave him to his work, he said that he had found the problem, a broken ignition element, and was just getting it out to show me. He had a matching element in his truck and was done within 1 hour. He then did a quick inspection of the furnace.
What really impressed me was that the young man they sent to repair our furnace did just that. There was no hard sell on their managed services; no request to put a sign in my yard; no strings. The technician that they sent did exactly what he was supposed to do. He fixed the furnace. He was polite and professional. He did not try to make a sales pitch or tell me that the job was going to be a lot harder than it really was. As long as they continue to do that, I'm satisfied.
Licensing
State Contractor License Requirements
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