One Hour Heating & Air Conditioning - Cincinnati

Our salesman, Scott Ruckel, was amazing. He taught me about heat pumps and the many advantages offered by these units. He answered all my questions and offered recommendations that would benefit my situation. Excellent pricing, warranties, and related services. Jason and Craig installed the 2.5 ton, 15 SEER, Bryant Heat Pump and furnace in my condo. They were phenomenal! The team had to modify duct work, electrical connections, reposition and replace the above ground poles to accommodate the new units. Everything was insulated and installed with precision. System was up and running by the afternoon. So nice to have adequate heat without continual running of the former noisy furnace. Kudos for a seemless purchase, delivery and installation. Duct cleaning scheduled for next week! A VERY satisfied customer!

Adam is a great guy, he knows his stuff. He is so good, in my opinion, that I have asked that our list Adam as our go to guy. Highly recommend!

Edis and crew did a fine job. faster than anticipated and the unit works great.

One Hour is great. Have used several others In the past but have been using One Hour for more than 15 years. Always satisfied! Chris did a great job today.

One Hour was here four hours after my service call and as usual Bobby Pence did a fantastic job quickly diagnosing and fixing the problem!

They were prompt and professional. They were done sooner than expected. They cleaned up afterwards and gave us advice about general maintenance.

Excellent service

Highly recommend

Outstanding service.

Nicholas did a great job with the A/C/ Tune up. He checked in the basement on the heating & air system, informed that a new filter would be immensely helpful, cleaned the inside of the central air unit, and tested it. He offered me more refrigerant, but I declined at this time. He wasn't pushy; just helpful and advising. He also exceeded my expectations when he helped with my new backdoor video camera; scanning the QR code for it. One Hour Heating & Air is a great company!

Bobby is such a kind and professional man. He knows his stuff too and was very patient in explaining the problem to us. I'll definitely be calling Willis, and particularly Bobby Pence, again.

Everything went very well. Billy Helton was very professional and explained things to me so that I understood what was going on with me HVAC. He checked everything out and then sat down to let me know what was going on with my system.

Cody H. Was my repair specialist. He was on time, professional, and check my whole system to make sure of the problem. He gave me my options and fixed them. He listened to all my questions and didn't mind me watching the work getting completed and asking more questions. Great employee! Thanks!

Very prompt. Service above expectations

Wonderful!

Very good. Scott was very knowledgeable friendly and helpful

Very good , Men were very polite professional and efficient

I called last night and was added to today’s schedule. The technician was so knowledgeable, efficient and friendly! I’m so glad we have been customers of Willis Heating and Air for close to 30 years!

Great! Alex did a great job, was helpful and friendly. He arrived early and stayed a little longer to answer my questions. Thanks for having him on your team!!

Our technician Billy took the time to explain everything clearly and give us options. He was knowledgeable and very patient as we took the time to make a decision. He worked very hard to get us the best deal possible and we are very happy with his service. Thank you!

Perfect!!!!

Great thorough job and a very professional knowledgeable tech

Did a great job and very courteous

Humidifier checked Great technician was awesome and she determine the problem plus did a complimentary furnace inspection and was extremely polite

He was very informative and professional. I would highly recommend this company.