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My Home Pro/CertiPro

Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,

About us

My Home Pro is the name you can trust for all your Home’s needs. You saved your pennies. You worked extra hours. You sacrificed vacations, dinners out, and other luxuries to buy your home. So, when the roof, literally, blows off your house, or your roof is damaged by a passing hail storm, you want the best roofing contractor to replace the roof on your most valuable asset. My Home Pro, a national roofing company, offers free roof inspections. We want to be your trusted, go-to roofing contractor when your home needs a new roof. With, fully-equipped office and material yard locations in Cincinnati, Dayton and Louisville we are one of the fastest-growing residential and commercial roofing contractors in the country. Specializing in new roof installations, we work with both residential homeowners and small businesses. We also put new roofs on churches, apartments and other types of commercial buildings.

Business highlights

Emergency services offered
15 years of experience

Services we offer

Windows. Roofing. Siding. Gutters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.012 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Showing 1-12 of 12 reviews
Angela H.
Aug 2023
1.0
$2,600
Mr. Moser contacted me to see if my husband would be interested in garage door job. He knew when he contacted me that my husband did not have his own business. Keep this in mind. I told Mr. Moser that my husband did not do side work but that my son did and was just as qualified. My son spoke with him, and Mr. Moser sub contracted my son to complete a garage door installation. During the job Mr Moser became verbally abusive and put his hands on my son. After a completed job he refused to pay pay him and said it was because my son was not LLC and had no insurance. Then wrote him a fraudulent check. When we showed up with police he again became aggressive (thus reason for police to be present). He sent me text messages laughing and trying to manipulate the situation in a way that benefited him - narcissism at its finest. Ultimately we collected the money owed. He is a huge risk to homeowners and is completely out to rob the contractor.

Bob R.
May 2023
1.0
Called was very rude on the phone

Jerry P.
Oct 2016
5.0
Yes, I recommend this pro
$3,000
They did good. There was an issue that I had with them. I called back on it and they never called me back. There was a piece of siding that came loose. It was near where they were repairing the roof. Other that that, they did a good job. The pricing was good.

Sudhaharan S.
Sep 2016
1.0
Not applicable

William B.
Feb 2016
5.0
Yes, I recommend this pro
$13,000
The project went very well.  Easy to contact owner/manager Dick Moser.  Dick was always available via phone or email.  Never met him although I saw him on his videos of roofing and gutter tips available online.
His top field man, Joel managed the work as well as completed any detail work associated with the job.  Joel is a hardworking man who strives to do things the right way at all times.
The work crew was always on time and diligent to complete the work in an excellent manner.  They all exhibited a dedication to fine craftmanship in their work.

Herb B.
Jan 2016
5.0
Yes, I recommend this pro
$1,500
I had a major plumbing issue which including a basement flood and My Home Pro/Certi Pro both diagnosed the issue, which another Plumber didn't, and then did a great job by fixing the problem to our satisfaction.

Joni F.
Dec 2015
5.0
Yes, I recommend this pro
$4,300
As scary as it was to come home to this in my home, The team at CertiPro made this a easy for us. They had great communication at all times, and were very informative and helpful at all time.  They were trying to help me in any way that they could and I was very appreciative of all there hard work.   Its good to know that there are companies like CertiPro you can count on when situations like this happen to you.  
They informed us that most of our cost would be covered by our Home insurance, and all that we had to pay upfront was the deductible .
I highly recommend CertiPro to anyone,  They get the job done right.

Robert L.
Jun 2015
5.0
Yes, I recommend this pro
$2,100
Crew showed up on time and worked hard through a very hot day - 90+. Supervisor solved a delivery issue without affecting work. Finished on time, Excellent clean up of a very messy job. Roof looks great. No more leaks, no more squirrels.

David O.
May 2015
5.0
Yes, I recommend this pro
$4,800
unknown

Linda H.
Apr 2015
2.0
$5,999
That Friday came and Josh did not appear, call, or  text.  Have not heard back from them nor did I try to reach out again to them .  Decided to go with another Angies List contractor.
Response from My Home Pro/CertiPro

"I recvd an inbound call from [Member name removed] on Fri.3.20.15. He asked for an estimate on a roof addition and did relate that he had shingles coming off his roof. I told him I would pass his contact info to Josh to sched an inspection/estimate. At our Monday 3.23.15 sales meeting Josh said he couldn't get a hold of nor had [Member name removed] returned his two calls. I called approx. noon Mon and left a msg. [Member name removed] texted me at 11:15pm that evening that he had just got off work and his days off were Tues and Fri. and he would need to know what time Josh would be coming. On Tuesday 3.24.15 at 12:28pm Josh and I again called [Member name removed] and left a vm. At 12:30 I responded to his text, "What time are you avail today", never received a phone call or text response. Later that day [Member name removed] did finally return a phone call to Josh and set an apt for fri. 3.27.15 On Fri. 3.27.15 Josh called me and said he couldn't reach [Member name removed] to confirm appt. I immediately called 2x with no response from [Member name removed]. It is our company policy to confirm all appts set more than 48 hrs out. I'd like to apologize to [Member name removed] if he was there waiting, as he has stated communicating with him was hard at best. I do know that we reached out to him before his apt with no answer because I called myself. I guess I wonder why [Member name removed] would be waiting and wouldn't reach out with a phone call when he stated that communications over the previous week were hard at best? Again [Member name removed] sorry for any Inconvenience, Dick Moser"


Elizabeth M.
Sep 2014
5.0
Yes, I recommend this pro
$250
I was very impressed, they showed up on time, stayed very organized and cleaned up their mess. I was told 2 days for it to be finished and was extremely surprised when it was done in 1 day!

Elizabeth M.
Sep 2014
5.0
Yes, I recommend this pro
$12,000

From Start to finish everything went exactly as Dick Moser said it would.


My salesman showed up explained everything to me, showed me samples and gave me an estimate. They were not the cheapest but I felt comfortable with their bbb a+ rating as well as their guarantee.  My dad always said a gurantee is only as good as the co. giving it.


Two weeks later my windows arrived and were installed. The installers were courteous and very respectful of my home.


Response from My Home Pro/CertiPro

"Thxs was a pleasure working on your home"


Janet M.
Aug 2014
5.0
Yes, I recommend this pro
$7,000

Our first meeting with Dick Moser was very personable.  He put our mind at ease with all the factors that goes into replacing our roof as well as the installation.  He was very .knowledgeable. We signed the contract for his business and chose our color.  

My husband's first job was working for a business that built new and remodeled  homes during and after his college years.  He is also a very meticulous on how things should be done.  Extreme perfectionist.  I must say I felt very sorry for the crew that was going to do the job.  He watched them like a hawk.  The crew did an excellent job with hauling away the old shingles and installing the new roof in timely matter.  They also found that we needed to replace a few damage sheets, which my husband concurred.  They did a great job with clean up too.     


Steve C.
Mar 2014
1.0
$1,150
executing original agreement that was not restored fully, execute the revised agreement that I never agreed to, he sues me for losses or I sign a release from contract lose $1150 deposit.  He let me also know that he knew I was an LLC and it would cost me around $5000 to fight this and doubted I would spend that kind of money.  He is an LLC as well but he let me know his cousin was his attorney.  All I am asking for is my $1150 back that  is clearly not owed to My Home Pro Dick Moser and the terms were breached by him.  He entered an agreement with me and promises without having a contract or solid terms with Fox 19..
Response from My Home Pro/CertiPro

"[remove member name], Still waiting for your response. • We execute the written contract, 1150 a week 4 mins aweek. Its what you have been asking for and Im going to the expense of the 30 sec commercial. • We modify to 3 mins x 13 for 900 aweek. No commercial we shoot 3-4 evergreen segments • You break the written contract and I sue you for losses. Last resort, neither one of us wants this. • You sign a release from contract and lose your 1150 deposit. I will have Ferris write this up. I don’t think either one of us want this either. Im voting for option 1 or 2 Lets just move fwd, you need to advertise, you have spoke with Chad at fox19, hes told you it’s a good deal. The rainy season is upon us and its time to make money. I am really looking fwd to Stealth rolling out our ’14 season. Feel free to call or email me with any questions. I would like to schedule your shoot asap can I have an answer by tues April 1, noon."


Pamela G.
Aug 2012
1.0
$675
See above - worst contractor experience ever
Response from My Home Pro/CertiPro

"[member name removed] daughter pd for work then canceled ck with no explanation, after numerous unreturned phone calls to [member name removed]daughter I sued her in Hamilton county civil court. She and her husband did make the trial, we both presented to a Hamilton county court judge who found the work to be satisfactory and awarded judgement of 675 for work performed. How [member name removed] got involved in this I have no Idea."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

My Home Pro/CertiPro is currently rated 4.0 overall out of 5.
My Home Pro/CertiPro accepts the following forms of payment: CreditCard
Yes, My Home Pro/CertiPro offers free project estimates.
No, My Home Pro/CertiPro does not offer eco-friendly accreditations.
No, My Home Pro/CertiPro does not offer a senior discount.
Yes, My Home Pro/CertiPro offers emergency services.
No, My Home Pro/CertiPro does not offer warranties.

Contact Information

736 Silverhedge Dr, Cincinnati, OH 45231

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