MT WASHINGTON FLORIST
About us
FLORIST. WORLDWIDE DELIVERIES.
Business highlights
55 years of experience
Services we offer
AND GOURMET BASKETS., BALLOONS, FLOWERS, FTD, SILKS, UNIQUE GIFTS
Accepted Payment Methods
- CreditCard
Reviews
4.36 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 17% | ||
| 0% | ||
| 17% | ||
| 0% |
Showing 1-6 of 6 reviews
William B.
Apr 2014
This week, I ordered a large Easter arrangement for my 81-year old
mother. It arrived on Thursday as planned. Friday morning when Mom
went to add water, one of the three large lilies in the arrangement was
dead. On her way back from Dad's nursing home, she stopped in for a
replacement. All she wanted was one lily to stick in herself, as the
dead lily left a large gap.
The store personnel told her they'd
have to ask the boss, who wasn't there - so they called. Whoever the
boss was said that she would have to bring this large arrangement back
so they could "evaluate" it. I am not even sure she could get it in her
car by herself. She said no, and said all she wanted was a lily. She
gave them all the order info so they would know she wasn't scamming them
(though who would scam for one lily, I have no idea.)
Still they said no. They told her to try taking it out, trimming it, and putting
it in water and maybe it would revive. She said no - it's Easter, my
husband is in a nursing home and is having serious health problems - I
don't have time to try to revive a lily. Just give me a lily and I'll go.
They never would give them a lily, even after she told them I
repeatedly buy from them. She DID tell them as she left that she would
no longer accept arrangements from them, and would tell me never to use
them again. She would also ask me to tell all my friends in
Cincinnati.
I do not mind at all that one flower had problems - that happens.
I mind a great deal how poorly they treated my elderly mother and
turned what should have been a lovely gift into a source of angst and
frustration for her.
Needless to say, I will not be using them again. In the end, their lack of
willingness to replace one lily will cost them hundreds of dollars from me.
mother. It arrived on Thursday as planned. Friday morning when Mom
went to add water, one of the three large lilies in the arrangement was
dead. On her way back from Dad's nursing home, she stopped in for a
replacement. All she wanted was one lily to stick in herself, as the
dead lily left a large gap.
The store personnel told her they'd
have to ask the boss, who wasn't there - so they called. Whoever the
boss was said that she would have to bring this large arrangement back
so they could "evaluate" it. I am not even sure she could get it in her
car by herself. She said no, and said all she wanted was a lily. She
gave them all the order info so they would know she wasn't scamming them
(though who would scam for one lily, I have no idea.)
Still they said no. They told her to try taking it out, trimming it, and putting
it in water and maybe it would revive. She said no - it's Easter, my
husband is in a nursing home and is having serious health problems - I
don't have time to try to revive a lily. Just give me a lily and I'll go.
They never would give them a lily, even after she told them I
repeatedly buy from them. She DID tell them as she left that she would
no longer accept arrangements from them, and would tell me never to use
them again. She would also ask me to tell all my friends in
Cincinnati.
I do not mind at all that one flower had problems - that happens.
I mind a great deal how poorly they treated my elderly mother and
turned what should have been a lovely gift into a source of angst and
frustration for her.
Needless to say, I will not be using them again. In the end, their lack of
willingness to replace one lily will cost them hundreds of dollars from me.
Kent K.
Mar 2013
Ordered a flower arrangement by phone.
Response from MT WASHINGTON FLORIST
"As an owner at Mt. Washington Florist I am dismayed at any "less than perfect" review of our product or service. In reviewing the member's order, I see that he contacted us to send an arrangement out of town, to his family member in Middleport, Ohio. We belong to both FTD and Teleflora, so we have access to the best florists around the globe to take care of our customers' out of town recipients. We did receive confirmation that the delivery had been sucessfully completed in a timely manner. Having heard nothing regarding the product quality from either the recipient or the sender, we believe there were no issues of product quality, so I'm perplexed with the member's rating of "B" for our product."
JAN H.
Dec 2010
We had a lot of flowers. They set up a lot of things in the church and made sure that everything was done right. It was all very nice. The arrangements that they made were just amazing. The colors were perfectly matched. It was absolutely beautiful.
GARTH P.
Oct 2010
It went really well and they were right on time and delivered quality products that lasted numerous days. Many compliments on the arrangements. Note: They are now on eight mile at clough SW corner in same part of town.
Pauline G.
Oct 2006
They answered all my questions and gave suggestions. The arrangement they did was quite elegant.
CATHERINE M.
Oct 2000
unknown
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FAQ
MT WASHINGTON FLORIST is currently rated 4.3 overall out of 5.
MT WASHINGTON FLORIST accepts the following forms of payment: CreditCard
No, MT WASHINGTON FLORIST does not offer free project estimates.
No, MT WASHINGTON FLORIST does not offer eco-friendly accreditations.
No, MT WASHINGTON FLORIST does not offer a senior discount.
No, MT WASHINGTON FLORIST does not offer emergency services.
No, MT WASHINGTON FLORIST does not offer warranties.