Mower Mobile Maintenance
About us
We service and repair your mowers and yard equipment AT YOUR HOME in our fully equipped trailers! We also have a full repair shop if more in-depth repairs are required, which we can transport from your home or you can drop off to us. 23 years+ in business! Preventive maintenance in 2017 for a walker is $86 + parts and for riders $178+ parts. We offer discounts. Repair only cost is determined by the job at $85/hour with $20 minimum + $40-$50 travel charge applies within normal service area. Shop address is 4625 Carlynn Drive, Suite B, Blue Ash OH 45241.
Business highlights
31 years of experience
Services we offer
Our company provides a "mobile" preventive maintenance & repair on your walk-behind, This is a "at home" service. We do not take your mower to our shop except for some repairs., chippers, pressure washers- engines only, riding mower, snow blower, tillers, vacs
Accepted Payment Methods
- CreditCard
Reviews
4.7146 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 10% | ||
| 1% | ||
| 4% | ||
| 1% |
Showing 1-25 of 146 reviews
Brian N.
Sep 2020
Belts and Electrical Wiring
SUSAN M.
Aug 2020
great! had a little glitch where I had to call them twice but they recovered quickly and one day I came home to a working mower!! Left me a note that the throttle was up too high, soooo I'm going to use them for annual maintenance going forward. Very reasonable $85, and the convenience is beyond great obviously as they came to my back yard while I was at work!
Charles M.
Jul 2020
I had initially wanted to go to the place I had purchased my mower for service, but they had merged with another company farther away, so I figured I'd give these folks a shot since they were very close. Communication was excellent, everyone I talked to was very friendly, and they picked up/dropped off the mower without issue. Best of all, it was much cheaper than I had anticipated, and the turnaround was about a week which was shorter than I expected. Thanks for a great job, mower is still going strong!
Joe J.
Jul 2019
The company arrived on time to look at my mower. They determined it was the drive belt, replaced it and tuned it up all in my garage. Very happy with outcome.
Robert W.
Mar 2019
Done as agreed.
Bonnie B.
Jul 2018
WORST DO NOT USE! Their tech came out and must have lifted the hood from our newly purchased used John Deere LT 160 and let it drop to the floor because the larger hood is completely cracked off now- The tech then tried to hide what he had done- because he never called me- he just pushed it into the corner of the garage facing AWAY from us Not only that but once he cracked the top larger hood off he proceeded to either step on it or smash the hood somehow. He just pushed our mower back inside the garage facing the wall in the corner and put the broken pieces the size of a coffee saucer on the deck!! When my son and I went to push it out- away from the wall - where he had tried to hide what he'd done- we noticed the ruined hood- I told the owner who immediately denied any wrong doing despite we have pictures before and after- and at least 3 witnesses from the previous owner a neighbors landscaper and another mower service!! The John Deere LT 160 has 2 hoods that have to be replaced 1 is 100.00 and the other is $250. The owner offered 100.00 they need to replace the hoods which is bad business- we live on a very busy street in Montgomery and he could have really gotten some good business from our happiness - he chose to take advantage of a widow- with a special needs son I will tell everyone DO NOT USE MOBILE MOWER MAINTENANCE- they don't care if their techs break your mower!
Response from Mower Mobile Maintenance
"The customer has submitted reviews to numerous sites over this incident, including under pseudo-names. We will attempt here to state our position yet again. Simply put, our tech came to the customer's home & as is required to even look at a mower, lifted the hood up, expecting it to stay vertical (per design). Unfortunately, as the customer later relayed to the tech, the hinges on the hood had already been broken when they first bought the machine (used) as the wind caught the hood as they unloaded it. We were never cautioned about this before or during the visit. If you open a door, not being informed first that the hinges are broken, & it falls, liability for damages to the door are at best a tough stretch. Customer states she was offered $100. This was our initial put, which was increased to $225 - more than half the replacement cost a BRAND NEW hood assembly (which her's was not). This was done not as an admission fault, but to try & mutually resolve this. Share the costs, with us paying more, to move forward. This final offer was not deemed acceptable. Customer demands to be reimbursed for a plastic hood that was already damaged, causing this problem, in an amount that is close to half the current mower value. Finally, the customer states that she paid $350 for our services & that the work was done on 7/6/2018. To document the record here, no money has ever been paid & the visit to the customers home was done on 4/3/2018. We strive to provide excellent customer service that is also based on fairness. Our 1000's customers over almost 25 years in business can attest to this. In this case, pushing our boundaries fairness to try & compensate the customer, offering almost 2/3's the full cost a brand-new component that was used & damaged already, was not enough. We regret we can do no more."
Thomas B.
Sep 2017
I left my lawnmower outside and they came and worked on it. Never saw them but they did nice work.
Response from Mower Mobile Maintenance
"Thank you for the great review! Hope we can continue to be of service to you. Mark and Gavin"
Sherry H.
Aug 2017
You just can't beat the convenience of this service. I left my mower on the back patio. They showed up while I was at work, performed service, and left an invoice. I returned from work with the work all done and didn't have to mess with hauling the mower in somewhere. I gave a C on responsiveness only because it took a few days for someone to respond to my inquiry. But once I received the call, they were very good.
Response from Mower Mobile Maintenance
"We are sorry that your return call wasn't sooner [Member Name Removed]. This time of year is challenging! Hope to continue to improve this aspect of our business as we are now upgrading our software as it relates to customer management. Thank you for your very kind words and review!"
Tom K.
Jun 2017
Very pleased with the work and that they could come to my house even if I was not there. Since it was my first time to work with them, I didn't know what to expect or how long it would be before they showed up, but all went very well and I was very pleased. Will use them again next year.
Response from Mower Mobile Maintenance
"Thank you! We look forward to servicing your mowers in the future!"
Julie L.
May 2017
They showed up on time. I could have left the mower outside for them but I was home so I met them when they came to do the work. The guys were very professional and completed the work in about 30 minutes. They put the mower back in the garage with the itemized bill attached. My husband says they did a good job on the mower. It was super convenient, much easier than taking the mower to a shop and waiting for a week or two to get it back. We will definitely use this service again.
Response from Mower Mobile Maintenance
"[Member Name Removed] - We very much appreciate your very kind words on our service and look forward to having you as a repeat customer in the future! Mark and Gavin"
Beverly M.
Feb 2017
They scheduled an appointment quickly and showed up at the appointed time. They did their thing and fixed my blower right up. Now, all we need is enough snow to see if it works! NO, did I just say that? I didn't realize how long it had been since they came to my house and I meant to post a review much sooner. They were very punctual and courteous. I cannot remember exactly how much it cost but it was under $200. I was very happy.
Response from Mower Mobile Maintenance
"Thank you SO much for your kind words and recommention for our business! We look forward to servicing your equipment long into the future. Please keep the good word going with your neighbors and friends! -Mark and Gavin"
BRUCE O.
Dec 2016
Excellent, took about 5 days.
Response from Mower Mobile Maintenance
"Thank you very much for your review of MMM! We hope to continue to service you in the future for all your power equipment service and repair needs. Best in 2017. Mark, Gavin and the team"
Leo M.
Dec 2016
Mechanic performed services as requested. Company did not try to sell or add anything above what was requested.
Response from Mower Mobile Maintenance
"Thank you very much for your favorable review. We hope to be able to service your mower again in the future seasons!"
Scott B.
Nov 2016
very good job
Response from Mower Mobile Maintenance
"Thank you Mr. [Member Name Removed] for your very nice review of our service! Look forward to helping you again. Mark"
Craig W.
Oct 2016
Left the mover in front of the garage, it was done while we were away from the house to our satisfaction. Left an invoice which we paid promptly. A little higher price than taking it some ploace but worth the price difference.
Response from Mower Mobile Maintenance
"Mr. [Member Name Removed] - thanks very much for your kind and favorable review. We hope you will continue to use our service in the future. Mark"
Scott D.
Oct 2016
diagonosed and fixed the problem.
Response from Mower Mobile Maintenance
"Thank you very much for this great score and review! We hope to serve you again in the future."
Richard B.
Oct 2016
Repair went well. The price was reasonable.
Response from Mower Mobile Maintenance
"Thank you for your review and grade on our service! Please contact us again for all your mower service and repair needs."
JIM G.
Feb 2016
unknown
Response from Mower Mobile Maintenance
"Thank you for your review! We love hearing comments about our business."
Doug R.
Feb 2016
unknown
Response from Mower Mobile Maintenance
"Thank you for your comments to Angie's List. We try to tell our customers if a mower is worth fixing so they do not spend money unnecessarily. We also try to help customers when they call. We talk them thru some simple repairs. They appreciate the advice."
Laura W.
Jan 2016
unknown
Response from Mower Mobile Maintenance
"I am sorry you were disappointed with our service. We did have trouble with a blade bolt on your mower. I wished we could have satisfied the situation. We try to please each of our customers, but in this case, we did not. I am sorry."
JEROME L.
Jan 2016
unknown
Response from Mower Mobile Maintenance
"Thank you for your comments and taking the time to write Angie's List."
Debra R.
Oct 2015
It ran for a little bit and then stopped. I checked the air filter and fixed the filter myself. Other than that everything was great
Response from Mower Mobile Maintenance
"Thank you for your response! We always like to have feedback."
Cynthia P.
Oct 2015
unknown
Response from Mower Mobile Maintenance
"Thank you for your comments! We enjoy the feedback! We can learn what we are doing right and what needs improvement."
DONNA B.
Jul 2015
unknown
Response from Mower Mobile Maintenance
"Thank you for responding to Angie's List. We try very hard to please every customer."
Denise S.
Jun 2015
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Licensing
State Contractor License Requirements
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FAQ
Mower Mobile Maintenance is currently rated 4.7 overall out of 5.
Mower Mobile Maintenance accepts the following forms of payment: CreditCard
No, Mower Mobile Maintenance does not offer free project estimates.
No, Mower Mobile Maintenance does not offer eco-friendly accreditations.
No, Mower Mobile Maintenance does not offer a senior discount.
No, Mower Mobile Maintenance does not offer emergency services.
No, Mower Mobile Maintenance does not offer warranties.