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About us
8 employees. Award Winning. Bonded and Insured.
Business highlights
28 years of experience
Services we offer
Maids & house cleaning.
Amenities
Free Estimates
Yes
Reviews
4.7183 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
84% | ||
7% | ||
6% | ||
3% | ||
1% |
Showing 51-75 of 183 reviews
Christine V.
Mar 2017
We've used McCarthy's Home Services for years. Their employees have always been professional when they come into our home. I love walking in to a fresh clean house after a long day at work! They have always been great with my dogs and my family too. I highly recommend themn the McCarthy's will take good care of you!
Tejal N.
Jan 2017
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Tejal N.
Jan 2017
It was about $25 a visit, depending on the hours, I used them a couple of hours. I grade them an ?A? for the service, for house cleaning. But, they don?t do everything, they don?t do appliance cleaning or they don?t do carpet cleaning. You have to ask them separately or they will refer you to someone else.
We ask for one worker, it takes a couple of hours. They are very punctual, and duty oriented, the quality of the work is good.
We ask for one worker, it takes a couple of hours. They are very punctual, and duty oriented, the quality of the work is good.
MARGARET G.
Nov 2016
This went pretty well. They were planning on leaving before the 4 hours although there was still some stuff that could have been cleaned. I had to ask them to stay the entire 4 hours
Michelle C.
Oct 2016
They did excellent job! I couldn't have been more pleased. They were very thorough and very efficient with their time! I was amazed at everything they were able to accomplish in two hours. They couldn't have been nicer or more professional. I'd definitely recommend this business and will use them again.
Linda P.
Aug 2016
I pay them per visit. A visit costs $165.
Linda P.
Aug 2016
The cost was less than $165, maybe $150.
Hailee N.
Jul 2016
McCarthy's is highly rated so I as hopeful that we would have a good experience. We used them to conduct the first initial cleaning where they deep clean everything. The first cleaning was good - I was happy with the level of detailing. Then we had subsequent services where I was not happy. I live in a 6000 sq foot house, so I would expect that at least 2-3 people would come to clean the house. They actually sent one person to clean the entire home and as you would expect, she was not able to do a thorough job. We had crumbs/food under the kitchen table from dinner the night before still there after the cleaning. The bathroom floors weren't touched... it was bad. I sent a note to the owner saying I was unhappy and didn't even get the courtesy for a note back. I would not recommend.
Marvin C.
Jul 2016
Very good job. Great job by service personnel!
Lisa B.
Jun 2016
unknown
Mary H.
Apr 2016
unknown
Response from McCarthy's Home Services
"Thank you very much for taking time out of your busy schedule to give us a review. We appreciate the feedback and look forward to continuing to work with you."
Marsha B.
Apr 2016
unknown
Response from McCarthy's Home Services
"I just wanted to reply to this review. I just called and left Ms. [Member Name Removed] a voicemail message for her to call me. I believe she has us confused with another company. We have only been out to her home one time and that was on January 28th of this year - after she purchased two hours of cleaning through Angie's List. We have not been contacted from her and have not been out for cleaning since that time. I am hopeful she will contact me soon and we can resolve this, so that this review will come off our company and go to the correct one. Because what she is describing is bad business, and that is not how we operate."
Heather K.
Apr 2016
unknown
Response from McCarthy's Home Services
"Thank you for your review. We are so glad that you were happy with our service. We always appreciate excellent feedback - it really gives the employees a confidence boost when their hard work is noticed. Good luck in your new home."
Mary G.
Mar 2016
Went very well. The ladies--Nicole and Tanya--arrived on time and did a thorough job. They're very pleasant. They're coming back for the next monthly cleaning later in April.
Response from McCarthy's Home Services
"Thank you very much for your review. I know that Nicole and Tanya sincerely appreciate the hard work. We look forward to working with you to keep your home clean. :)"
Helen B.
Mar 2016
I had already paid for the service before I read all the limitations of the service which came after the payment. The word "Detail" in the coupon is not reality. It is 6 man hours. So once the man hours are done they leave whether the job is finished. Since I didn't watch the pair, I didn't know how much effort they put in. I was also disappointed in the fact that I had to mop my kitchen floor over again because whatever they used, was sticky. To make matter worse I have to send them an addition 14$ tax.
Response from McCarthy's Home Services
"Dear Ms. [Member Name Removed] Thank you very much for your feedback. We always appreciate feedback whether good or bad, every bit counts. I am very sorry that you didn't have a good experience with the cleaning. The team of two that cleaned your home are very detailed. They were sending me pictures (which I have saved on my phone) of the home throughout the day and asking how to handle cleaning certain areas of your home. There are certain things that we don't do (carpet cleaning, removal of animal droppings, etc.). They stayed the six labor hours, and cleaned the inside of your refrigerator. Unfortunately some homes take much more time to get it "clean". You could have paid an hourly rate for the team to stay or for us to come back another day to finish. When you had called and we set up the appointment you said that your home had not been cleaned in a very long time. I talked to you about owing the sales tax - and even sent the invoice over to you via email prior to our arrival. Thank you again for your comments. Trina McCarthy Owner McCarthy's Home Service"
Sharon L.
Feb 2016
It was okay. Responsiveness was good. I would have liked A quality of work. I didn't think it was that as good as they could have been.
Response from McCarthy's Home Services
"Hello, Thank you for taking the time to send us a review. We are so happy that we were of service to you and that you were happy with our services. If you have a few moments we would love to hear how we could have improved our cleaning to earn an A with you. Thank you again and please let us know if you are ever in need of another cleaning, we would be more than happy to schedule one for you. :) Kindest Regards, Team MHS"
DAVID C.
Feb 2016
unknown
Response from McCarthy's Home Services
"Hi There, We are so excited for this fabulous review. We absolutely love coming for our cleanings every other week. Nicole just loves your family so much. Thank you for your kind review and we look forward to seeing you next time. :) All our best, Team MHS"
Colleen G.
Feb 2016
unknown
Response from McCarthy's Home Services
"Hi There, Thank you so much for your fabulous review. We were very happy to help you in your moving process. We hope your move went well and that you got all settled into the new place. We wish you the best of luck in your new home. Thank you again and have a great day!!! :) Team MHS"
Michael E.
Jan 2016
unknown
Response from McCarthy's Home Services
"Hi There, Thank you so very much for your review, we appreciate it very much. We enjoyed our appointment in October very much and hope to see you again this year. We would love to hear how we could have earned and A with you if you ever have a few spare minutes, we are always happy for feedback. Thank you and have a great new year. :) Team MHS"
Cynthia C.
Jan 2016
It was fine.
Response from McCarthy's Home Services
"Hello, Thank you for taking the time to send us a review. We are so happy that we were of service to you. If you have a few moments we would love to hear how we could have improved our cleaning to earn an A with you. We hope you have a great new year and wish you all the best of luck. Thank you again and please let us know if you are ever in need of another cleaning, we would be more than happy to schedule one for you. :) Team MHS"
JAMES J.
Jan 2016
unknown
Response from McCarthy's Home Services
"Hi There, Thank you so much for your fabulous review!!! We were so happy to be able to come and help you get ready for your party. The girls enjoyed their visit very much. Please let us know if you are ever in need again, we would be more than happy to pencil you in. Have a great New Year and we hope to see you again soon. Team MHS"
Rebecca S.
Dec 2015
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Response from McCarthy's Home Services
"Hi [Member Name Removed] Thank you so so so much for your awesome review!!! We were so glad that we could come and help out. If you ever need another cleaning please feel free to call, we can always make room for you. :) Ms. Stevi Hackney - Assistant to: Trina McCarthy McCarthy's Home Services 513-528-0814 [hyperlink removed]"
Stephanie E.
Nov 2015
.
Response from McCarthy's Home Services
"Good Morning, Thank you so much for your fabulous review. We were so happy to have come out and done a cleaning for you. We hope you enjoy your new home, welcome to the neighborhood, and we hope to see you again soon. All our best, Team MHS"
Heather C.
Nov 2015
unknown
Response from McCarthy's Home Services
"Hi There, We miss you so very much and thank you for the review, we appreciate it very much. How could we have improved our services for you that would have given us an A across the board? We are always looking for areas that we can grow and make better. Please let us know if you have any suggestions we are open to hearing them. Hope to speak with you soon. :) All our best, Team MHS"
Susan M.
Oct 2015
unknown
Response from McCarthy's Home Services
"Hi [member name removed], We are so happy that you enjoyed our services. Thank you so much for your wonderful review, we truly appreciate it. We sure did love coming for our cleaning. Please let us know if you are ever in need of another appointment, we would be super excited to help. :) Ms. Stevi Hackney, Assistant to: Trina McCarthy McCarthy's Home Services 513-528-0814 [hyperlink removed]"
Licensing
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FAQ
McCarthy's Home Services is currently rated 4.7 overall out of 5.
Yes, McCarthy's Home Services offers free project estimates.
No, McCarthy's Home Services does not offer eco-friendly accreditations.
No, McCarthy's Home Services does not offer a senior discount.
No, McCarthy's Home Services does not offer emergency services.
No, McCarthy's Home Services does not offer warranties.