Larry's Lock Safe & Security Center Inc

Outstanding

The technician showed up in the time frame designated. He was able to make extra keys in his van. I was not happy with what he charged me. I was charged for 6 locks but only needed 4 rekeyed since I had purchased one set of locks and had the rest matched to that one. I did not receive the senior discount and I was overcharged $75.

Very satisfied

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We were surprised that it took a week to get the new lock installed after someone came to our house and measured.

Perfect all the way around.

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I have used this provider's services before so I knew what to expect.  The provider (can't remember his name, sorry) arrived on time, and re-keyed three locks.  Service was quick and efficient and he was very pleasant.  Would not hesitate to use this provider again.

Professional and courteous service.  Definitely use again.

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I went to them.  It was free, they didn't charge me. 

Brian called and gave an ETA when leaving his previous job and showed up within the stated window. He had great advise as to how to improve security and listened to my concerns and suggested options. He was also very knowledgeable of local code. Services were performed very professionally and timely. Didn't price this job out elsewhere and went with Larry's because they are known for their service. I'd guess they are fairly priced, and probably a good value if you value service.

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Had service set up from 12-4.  Technician called me at 3:20 and said he'd be there shortly.  Forty minutes later when he had still not arrived I called the company and spoke to the service operations manager Mike who was rude when I asked what the delay was. He said the tech was in Middletown and that was what was taking so long.  I wish the tech had informed me where he was coming from so I wouldn't have been expecting him much sooner.  The tech Steve did a good job and was very nice, but Mike was so rude and I was unhappy with their failure to inform me of all the details of the situation.

We went to the store to pick out our lock and order the service, which was easy to do, and they were very accommodating with our busy schedules.  A very nice man came out to perform the service.  He was polite and professional.  The lock we had chosen didn't fit our door, so the guy told me what lock he would recommend.  He was very helpful and I appreciated that he took the time to explain to me what lock I should use and why.  The following week the lock had come in, he came back and installed it without any issues.  Very happy with service and will definitely use them again.

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Steve was amazing. He was prompt and has  knowledge and experience. He went beyond  my expectations.

                                                                            Sincerely, Paula Taul

It went great! Larry's was able to come out the same day I called. Cost was what I was quoted over the phone. I've used Larry's twice in a short period of time and both Locksmiths were great.

Work done as expected.  Provided 3 keys and set the lock on the garage door to match.  Provide several options at different prices so I could get what I wanted.