KEMBA CREDIT UNION

Banking/Credit Unions, Mortgage Companies

Reviews

4.35 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%


Rating CategoryRating out of 5
quality
4.3
value
4.1
professionalism
4.5
responsiveness
4.3
punctuality
3.6
Showing 1-5 of 5 reviews

Steve S.
07/2017
5.0
banks
  + -1 more
Fine as hoped
Description of Work: Join credit union

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Scott B.
01/2014
5.0
banks
  + -1 more
Very friendly staff dedicated to their customers. Awesome checking account that pays 2.5%. ATM fees are quirky. You pay $3.00 after 4th non Kemba ATM w/d per month. Online banking is simple and very good. Soon they're rolling out mobile deposit.
Description of Work: Local credit union with wide range of financial solutions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kevin M.
02/2013
5.0
banks
  + -1 more
They are friendly. They know me by name when I go in. It is old school banking and I like that. They take care of us and they know everything that needs to be done. Their interest rates are usually a little bit lower for loans and much higher for deposit rates. We never have to worry about getting slammed with a list of up-sell questions when we visit the branch. Based upon our experience with Kemba, we will never bank at a large bank again. My kids have savings accounts and they do a birthday draw where they go in and grab a handful of money out of the jar and get to put that into their savings. It is totally free. It is nice that they offer that to the kids. It teaches the kids about savings.
Description of Work: We use Kemba Credit Union for our credit union/bank.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

melissa M.
06/2012
2.0
banks
  + -1 more
other reasons not to bank with KEMBA are the paucity of branches and NO ability to use the financial services inside the Kroger store. Being that KEMBA is owned by Kroger, we ought to be able to access accounts in the stores.
Description of Work: i was traveling from cincy to chicago and my debit/credit card was deactivated by KEMBA because i left cincy. i could not use my card anywhere. i called the number and was told no-one could help and the card was decactivated because i was traveling outside my home area. i've never had such bad customer service! anywhere else i've banked has called or e-mailed me if there is a suspicious transaction. and i wasn't informed when i opened the account that i needed permission aqhead of time to access my account out of my home area. i travel quite a bit and this policy, meant to protect me or not, is most inconvenient!

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Becky R.
04/2012
5.0
banks
  + -1 more
I can't say enough good things about them. They are very helpful. They have good rates, they are friendly and they are local and close. They are excellent.
Description of Work: We use the Kemba Credit Union. We've been with them for six months.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

    Contact information

    PO Box 14090, Cincinnati, OH 45203


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Banking/Credit Unions,
    Mortgage Companies

    FAQ

    KEMBA CREDIT UNION is currently rated 4.3 overall out of 5.
    No, KEMBA CREDIT UNION does not offer free project estimates.
    No, KEMBA CREDIT UNION does not offer eco-friendly accreditations.
    No, KEMBA CREDIT UNION does not offer a senior discount.
    No, KEMBA CREDIT UNION does not offer emergency services.
    No, KEMBA CREDIT UNION does not offer warranties.

    Contact information

    PO Box 14090, Cincinnati, OH 45203