JOSEPH FAIGLE & SONS JEWELERS

They were honest, fast and reasonable.

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Brad was wonderful! He took the time to explain exactly what my options were and the pros and cons of each. He didn't try to pressure me into more expensive or unneeded repairs or services (unlike the store where we purchased it). The ring was ready right on time and the repair is flawless. The associates in the store are friendly, efficient and professional. Repairs are done on site, which means it was ready more quickly and I didn't have to worry about my ring being lost in shipping.
I absolutely recommend Faigle and Sons if you are planning a jewelry purchase or need repairs. The prices are fair and they treat you like a neighbor. It may not be the biggest or flashiest store around, but their focus is solidly on customer service and quality workmanship, not the glitz and high pressure you get at the mall stores. If you are looking for excellent service and quality jewelry at a fair price (without the song and dance), Faigle and Sons is the place to go.

I wanted to find out if they could or would replace the batteries in my wife's watch. My first email went to them on July 28, 2014. My second email through Angie's list was on August 16, 2014 and still no answer to a very simple question. I will not give them a third try.

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They took the time for me to tell them what kind of design I wanted. They showed me different stones, explained the differences and let me pick out the stones.

I've used Faigle's for nearly all of my jewelry purchases starting with my wife's engagement ring. They are friendly and do great custom work. Our wedding band was a great collaboration between us and Faigle's. I've also brought a loose diamond that my wife owns and we worked with Faigle's to design a great looking antique style dinner ring.

Joseph Faigle and Sons Jewelers have a quick response, they are very good at what they do. They know a lot about jewelry and their prices are fair.

Excellent!

They are accurate and speedy