JAG Business Services

the initial quote and assessment was great in April. very prompt, contract was provided with estimate a few days later. then COVID happened and shut everyone down. so i reached out in mid May when the state had begun to lift the restrictions. Two men came out May 22 to begin the powerwashing. there was no proper intros made, and we had to ask questions on how long the work would take and what their agenda would be. they said about 2.5 days. they left without saying goodbye. came back to begin painting and there was a couple of rain days but the one gentleman only worked 2-4 hour days over the course of 2 weeks the other job was to put up a rail which was supposed to take a day. the communications began to be via text and phone call with the worker and not the owner or manager. the worker left one day early with no explanation and did not come back or call for another few days. after i continued to call the owner and left messages and then called the worker, and then the original sales person, i get a response from the worker apologizing and said they would come back to finish. he did come back for another few days and when he did, after my insistence on the second coat, he completed first coat and said he applied it heavy so that it wouldn't need the second coat. the container specifically says to apply two coats. my deck is all one color however with the one coat you can tell in places that it will begin to peel. and not all of the nails were hammered down. it was a pretty simple job no other repair was needed. i have since send emails and called and had only paid the deposit at the time of the contract which was about 45%. they have never contacted me for the additional amount nor have they come back to do the railing for the front porch. I guess it was to my advantage that the work was not paid in full, but is frustrating that i will now have to either do the second coat myself or get someone else. and the railing i want for my handicapped seniors is being delayed. very frustrating. the other frustrating fact is that this company has a Facebook page that shows pictures of the deck builds or rebuilds that occurred during the time of my job. so i am assuming that they were too busy for my little job to go for the big jobs. also since i am unable to find JAG on Angie's list any longer, that they have removed themselves or Angies list did. if you did, then thank you.