Honda East
About us
SALES HOURS: MON-THU 10;00 AM-8:00 PM; FRI 9:00 AM-6:00 PM; SAT 9:00 AM-6:00 PM; SUN 12:00 PM-5:00 PM. SERVICE HOURS: MON-FRI 7:00 AM - 10:00 PM SAT 8:00 AM - 5:00 PM Financing Available.
Business highlights
44 years of experience
Services we offer
AND REPAIR WORK., AUTO SALES. AUTO SERVICE, PREVENTIVE MAINTENANCE
Accepted Payment Methods
- CreditCard
Reviews
4.857 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 91% | ||
| 2% | ||
| 2% | ||
| 4% | ||
| 2% |
Showing 1-25 of 57 reviews
Jan R.
Feb 2018
Got my car, 3 days later got a call saying my “part” was ready, to bring car back in! Didn’t know it needed a part, under impression it was fixed. I was supposed to be PICKED UP AT 12:50,to meet a Dr. Appt right down the street., per Andrew’s guarantee . Honda TOLD me they were ON THEIR WAY...I’m 12 mins away with traffic. ONE EXIT. They WERE NOT on their way. THEY WERE ON A LUNCH RUN. I realize people need to eat, but waiting 12 minutes would have made starvation set in? My Dr. AGREED to see me, with a $25 dollar fee. Tina said she couldn’t reimburse me, so car washes were agreed. They INSIST Johnnys in Beechmont, I pass LA EXPRESS leaving and coming home. Johnnys isn’t nearby. I’m NOT DRIVING 30 minutes, spending $5 in gas, when I LITERALLY wash my car twice a week? Sometimes 3x’s at LA EXPRESS. Tina can’t comprehend this, and is going back to offering oil changes, which I have paid and purchases 3 of last year, and haven’t needed one...as, I DONT DRIVE OUTSIDE A 5 MILE RADIUS!!! Hope their guts are full of burgers!!! I have a Pain Pump in mine, due to incomprehensible pain...which sitting on concrete waiting for Honda Shuttle Service has made indescribable. $80 to Pain Doctor!!!
Patricia L.
Aug 2017
I haven’t had any real car problems. I never have any problems with them, that’s for sure. They’re always on time. I usually get an appointment and they always take me right in. They’re very efficient at getting the work done and getting me out of there. That’s the reason I really like them. I bought a Honda brand new and I’ve had a Honda for years and that’s why I keep going back to them. They get an “A” for answering my questions.
PAUL S.
Jun 2017
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Michael H.
Jun 2017
That was excellent. I would give it all A's as well. I would use them again. They were wonderful. In fact I had called there a couple months before I bought it and told him what I wanted and what I wanted to spend and they didn't have it. He said he would call me when they did and he did.
Michael H.
Jun 2017
I bought my care there so I have a [maintenance] package, so there was no charge. I would give them an A on everything. I like the convenience. You can drop it off if you want to or you can wait, not a long wait, and there's hours from morning through evening. I think their last appointment is like 8:00. I like that you can schedule online.
Robert L.
Apr 2017
I go to the dealer. During the process they discovered one of the ball bearing had gone bad in one of the wheels, and it was getting ready to fall off the car. It was good the caught it.
Robert L.
Nov 2016
unknown
Barbara K.
Sep 2016
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Carol G.
Jul 2016
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Lynne L.
Apr 2016
unknown
Response from Honda East
"Thank you for the review, we look forward to seeing you again!"
Jacki H.
Apr 2016
unknown
Response from Honda East
"Thank you so much for your review, and we look forward to seeing you again!"
Yat-Sen J.
Feb 2016
unknown
Response from Honda East
"Thank you so much for your wonderful review, and your business!"
SUSANA W.
Jan 2016
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Gina H.
Jan 2016
unknown
Response from Honda East
"Thank you so much for the review, we value each customer's opinion!"
Barbara K.
Jan 2016
unknown
Response from Honda East
"Thank you so much for your review!! We will always strive to meet our customer's expectations!"
Deepak H.
Dec 2015
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Response from Honda East
"Thank you so much for your review, we pride ourselves on great customer service!"
GARTH P.
Dec 2015
!!!!!!!!!!!!!!!!!!!__Tina the service manager is a great manager and takes the time optimize customer experience.
Response from Honda East
"Thank you so much for the kind words, we value you very much as a great customer here at Honda East."
Vicki G.
Aug 2015
unknown
Response from Honda East
"Thank you for your perfect review. We are honored to have your business and look forward to seeing you again. Your Honda East Service Team"
DAVID U.
Aug 2015
unknown
Response from Honda East
"Thank you so much for the kind words, we value your opinion and your business! Your Honda East Service Team"
Barbara K.
Jun 2015
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JAN H.
Jun 2015
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Donald H.
May 2015
We dropped the car off and picked it up later when it was done. Sometimes, I just pull in and they're able to take it and other times, I made an appointment ahead of time. So they're pretty accommodating. The staff are very good and very professional. The waiting room is comfortable. They have free coffee and several places to sit.
Response from Honda East
"Thank you so much for the shining review, we value your business and look forward to seeing you again!"
Renata F.
Feb 2015
unknown
Response from Honda East
"Thank you very much for the shining review. We will always strive to meet your expectations on every visit!"
Barbara C.
Oct 2014
everything was done well a couple of set-backs, but not service departments fault. part issue which was resolved
quickly
quickly
Response from Honda East
"Thank you so much for the wonderful review, Ms. [removed member name], you are a very valued customer here at Honda East and we appreciate your business!"
Barbara C.
Oct 2014
everything went well, excellent customer service
Licensing
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FAQ
Honda East is currently rated 4.8 overall out of 5.
Honda East accepts the following forms of payment: CreditCard
No, Honda East does not offer free project estimates.
No, Honda East does not offer eco-friendly accreditations.
No, Honda East does not offer a senior discount.
No, Honda East does not offer emergency services.
No, Honda East does not offer warranties.