Hartman Painting Company Inc
About us
Hartman Painting Company has been providing professional interior and exterior painting services since 1987. Owner, Wayne Hartman, was in high school when he started working for his friend’s father who was a painting contractor. Wayne has a bachelors degree from The University of Cincinnati with a double major in accounting and financing. He decided to start his own business, and now looks forward to bringing quality painting services to you. Now, family owned and operated, we offer prompt and reliable service at competitive prices. We also offer color matching, so if you find the color you want on a pillow or drape, we can re-create the color for you. Specializing in commercial and residential painting – we will make your home, building or office look beautiful.
Business highlights
Services we offer
Interior & exterior painting, drywall repair & carpentry work. Residential and commercial work., staining, wallpaper removal
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 8% | ||
| 4% | ||
| 0% | ||
| 0% |
We had three areas of wood siding on our 1937 home that needed to be painted so we contacted Hartman Painting for an estimate in the summer of 2013. They were prompt and came out to give the estimate in a timely fashion. At the time of the estimate, the area in the front of the house had pretty significant cracking, lifting and peeling of the paint, however this was never noted by the rep from Hartman as being an issue. They suggested pressure washing and scraping, sanding and priming the affected areas prior to painting. We decided to go with Hartman and a start date was set and the work was completed.
Initially, the work looked fine, however within approximately 1 month of completion, we started to notice light spots and some peeling of the paint. We contacted Hartman and was told it was too late in the season to do any additional work, but to monitor and contact them in the spring for warranty work. Fast forward to spring 2014, we contacted Hartman as instructed to arrange for someone to come out for warranty work and after multiple emails and a couple months, someone came out to look at the issues. Warranty work was completed and again within weeks of completion, we could see light spots and there was additional peeling and cracking in the paint. I again contacted Hartman by email and was told repeatedly someone would be out. Finally, in October 2014 I was given an explanation as to why no one had been by yet, which I completely understood, so I said no problem, I'll touch base in the spring. Fast forward to Spring 2015. I sent emails to Hartman Painting on 4/3, 6/8 and 7/1 and finally got a reply saying there had been a mix up in the office as the cause for the lack of response. At any rate, we set a day for Wayne to come by the house. I was unable to be there but was supposed to receive a call or email with the results of the inspection, never happened. On 7/19 I followed up by email and received the reply that Wayne had stopped by on 7/9 and the issues with the paint are related to the old paint lifting off the wood and therefore not covered under the warranty. Based on this response I questioned why we were never advised that the paint would unlikely hold another coat of paint or that more extensive prep work might be needed to prevent failure of the paint job and quite frankly, why they agreed to do the job given the paint looked just like it does now at the time of the estimate and never received a response.
At this point, we have decided not to follow this up any further with Hartman Painting and my husband is planning to rent scaffolding and correct the issue with the paint job himself. As I said in opening of this review, I do think Hartman does good work. I question why the condition of the original paint was not brought up at the time of the initial estimate and why we were lead to believe basic prep would be adequate. We were not looking for cheap, we were looking for right and we got neither. I'm rating quality as fair because the paint on the sides of the house has been fine. Overall, really disappointing as we were super excited to be working with this company.
I asked for a couple of references and even checked with the BBB. Everything checked out. Later the same day, I called Scott to see when I could schedule to have my home painted.
Scott mentioned a couple of dates, which 6/7/2011 worked out best for me.
The crew showed up as planned, were very professional, extremely detailed and cleaned up nicely when finished!
Licensing
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