HAM'S MAINTENANCE

"It was late October/early Nov. 2005 when the customer approached me about this job. She had to be out of her present location and into her new one by 1.1.06. We would do our best to have the final inspection done by 1.1.06. Building permits issued, work started the first week of Dec. We estimated the walls and doors would take 10-14 days and painting would be approx. 3-5 days. I kept a verbal billing with her as she made changes. The cost increased. We worked over the holidays to meet her deadline. At that time I asked her for a list of things that needed to be completed, after she opened. A "punch list" does not constitute unsatisfactory work. This list was completed after business hours and to her approval by the end of Feb. 2006. The first indication there was a problem with my February 27,2006 invoice was not until Aug. 2006. Her note to me stated she paid over the quoted price and demanded a check for $2500.00. I explained my computer was down but would give her a full account when fixed. The final accounting included all materials and labor paid including all her changes to the original quoted. It totaled (including $410 in no charge items) was $12,144.97 while her payments amounted to $12,074.00. My attempts to resolve the problem resulted in her accusations and verbal abuse in public demanding a $2500 check. Leo Scharding-Owner"