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Geek Squad - Best Buy

Stereo and Home Theater System Service, TV Repair, Phone Service - Cellular,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Computer Setup & Services, Home theatre & Appliance

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.310 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
10%
3
10%
2
0%
1
10%

Filter reviews by service

Showing 1-10 of 10 reviews
Regina H.
Apr 2016
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$30,000
They were wonderful he went to get. A different part because he said it would work better with the sewivel bracket wore shoe cover clean up everything took all boxes with them then he took the time to show us how everything worked

Nancy M.
Dec 2015
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$30,000
Very well.

Judy E.
Oct 2015
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$30,000
Given a 4 hr window of arrival at purchase, given 2 hr window the day before, given arrival time morning of appt. professional and thorough. Cleaned up. Felt respected and informed at the end of appt.

DEANNA C.
Sep 2015
5.0
Stereo and Home Theater System Service, TV Repair + 1 more
Yes, I recommend this pro
$20,000
Super professional, true experts, stayed until the job was complete....kind, courteous, nice to kids and full of useful information

Barbara B.
Aug 2015
5.0
Stereo and Home Theater System Service, TV Repair
Yes, I recommend this pro
$12,000
Excellent!

Arthur H.
Jul 2015
5.0
Stereo and Home Theater System Service
Yes, I recommend this pro
$15,000
The service person had no problem addressing my needs.  He was prompt, very professional, and explained alot of the features and controls on the TV and DVD that I would never have taken the time to learn on my own.

Chris N.
May 2015
3.0
Stereo and Home Theater System Service
$10,000
The advice was good.  Their were recommendations were appropriate for our needs and budget.  I had to call a couple of times to finally get the write-up and quote, which wasn't a big deal.  My major issue is that I called twice and spoke to him about pricing and he never got to me after committing he would.  I ultimately went with another company for my purchase that was over $6000.

It's a shame that Best Buy only got $100 out of the $6000 I ended up spending.  They truly dropped the ball as far as I am concerned, and not just with this transaction.  I now look for other places to buy all of my electronics.

Pamela C.
Jun 2012
1.0
TV Repair
I would not recommend them to anybody. They didn’t stand behind their warranties, and they didn’t stand behind what they said they would do. When I called them, they said that they couldn’t get anybody out here for about four or five weeks, they were that backed up. I told them that my warranty would be up by that time, and they said that it was just too bad. I will never shop at Best Buy again.

Doug S.
Apr 2009
4.0
Computer Sales
Yes, I recommend this pro
$180,000
The sales man was very helpful and friendly. It is never a good thing when I go in to purchase something from Best Buy, because I know it will be expensive. But I think that is was as pleasant as it could've been. The only problem that I had was tracking someone down to help me.

Anthony V.
Aug 2008
5.0
Phone Service - Cellular
Yes, I recommend this pro
The service department and the sales personnel are very helpful, but do not try to pressure you. We have always been pleased with anything we have bought at this store.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.3 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Computer Setup & Services, Home theatre & Appliance

Contact Information

5555 Glenway Ave, Ste 550, Cincinnati, OH 45238

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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