GE Consumer Home Services
About us
Business highlights
Emergency services offered
Services we offer
& installation of major household appliances, Service, repair
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.224 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 42% | ||
| 42% | ||
| 13% | ||
| 4% | ||
| 0% |
Showing 1-24 of 24 reviews
PAUL I.
Jan 2013
Called for service appointment, next available time was two days later. I provided all model and serial number information, this allowed the tech to have the right parts when he arrived. I removed the oven (mounted over the cook top) and had it ready for him to work on. Received automated call that service tech was on his way, he arrived promptly. Service tech was courteous and efficient, diagnosed the problem quickly and effectively and explained needed repair. The primary item (magnetron tube) was covered by warranty. He replaced the parts and installed the microwave. His total time here was about one hour.
The only issue was cost. Parts were covered by regular warranty, $290 for a service call and labor for repair seems extremely high for this job. A more reasonable charge would be about half that amount.
The only issue was cost. Parts were covered by regular warranty, $290 for a service call and labor for repair seems extremely high for this job. A more reasonable charge would be about half that amount.
CLIFF B.
Jul 2008
They wouldn't give me an estimate for at least what the charge would be to come out. The customer service rep was very nice but could only do so much based on GE's policies. It was the worst experience I have ever had with a company over the phone. I went with another company.
Deano C.
Jun 2006
I was amazed that a major company could handle a serious service issue so badly. My tenant was even accused of breaking the stove and I was accused of not installing it properly. When service finally arrived two weeks after the first incident, the repair took twenty minutes and was under warranty.
SALLIE W.
Dec 2003
THE COMPANY DID NOT SHOW UP AND DID NOT CALL ON THE SCHEDULED DAY. THEY CALLED THE NEXT DAY TO SAY THEY HAD TO ORDER THE PART (EVEN THOUGH THEY HAD NOT YET BEEN TO THE HOUSE) AND RESCHEDULED FOR A WEEK LATER, A LONG TIME TO BE WITHOUT ICE. THEY FOUND THAT THE ICEMAKER WAS UNDER WARRANTY SO DID NOT CHARGE FOR THE PARTS BUT DID CHARGE FOR THE LABOR. $200 SEEMS LIKE A LOT TO DO WARRANTY WORK!
Homeowner
May 2003
BUY A MAYTAG
KATHERINE M.
May 2002
I SET UP THIS APPOINTMENT OVER THE INTERNET ON THE WEEKEND AND THE REPAIR PERSON CAME ON THE FOLLOWING MONDAY! DID THE WORK VERY QUICKLY AND SUCCESSFULLY. HE WAS A LITTLE LATE, BUT CONSIDERING THE WAY I SCHEDULED THE APPOINTMENT I WAS HAPPY WITH THE CALL.
Homeowner
Oct 2000
unknown
NIKKI K.
Oct 2000
unknown
DAVID E.
Sep 2000
unknown
DAVIDSONS C.
Sep 2000
unknown
Homeowner
Sep 2000
unknown
ROBERT G.
Sep 2000
unknown
Homeowner
Sep 2000
CAME WHEN THEY SAID THEY WOULD, DID A GOOD JOB
Homeowner
Sep 2000
unknown
DAN G.
Sep 2000
GREAT COMPANY
STEVE L.
Sep 2000
unknown
DAVE B.
Sep 2000
unknown
MICHAEL F.
Sep 2000
unknown
Homeowner
Sep 2000
unknown
Homeowner
Sep 2000
unknown
Homeowner
Sep 2000
unknown
Homeowner
Sep 2000
GREAT JOB
Homeowner
Sep 2000
unknown
Homeowner
Sep 2000
GREAT, THEY CAN FIX ANYTHING
Homeowner
Sep 2000
GOOD
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
GE Consumer Home Services is currently rated 4.2 overall out of 5.
GE Consumer Home Services accepts the following forms of payment: CreditCard
No, GE Consumer Home Services does not offer free project estimates.
No, GE Consumer Home Services does not offer eco-friendly accreditations.
No, GE Consumer Home Services does not offer a senior discount.
Yes, GE Consumer Home Services offers emergency services.
No, GE Consumer Home Services does not offer warranties.