Forest Park Roofing

I would highly recommend this company. I looked at 21 companies and only a few were able to do what I needed done. Forest Park Roofing was one of the few. Rodney came to my house in the beginning to listen to what I needed. He arrived with a measuring tape, clipboard and ladder, the other two companies did not. We talked and he listened and earned my respect and the job. The Forman, Dale was in charge of the project. He and his crew did outstanding work. Nothing was undersized, no corners were cut or left to chance. I was very impressed with his knowledge and workmanship. Forest Park Roofing cares about the work they do for the customer. Quality is their specialty, in the products they use to the education of their workers. They went above and beyond what I thought the finished product would be. Again, I highly recommend this company, and would use them again.

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They do a good job. They cleaned up well.

It took a couple days. One of the workers quit half way through and slowed things a bit. 
Rodney was great though he needed some prodding. He replaced part of my gutter topper for free as a test to see if that would solve a gutter problem i have. Their priced was at least $1000 below either of the other 2 I received and the quality was just as good.

In May of 2011, we contracted with Forest Park Roofing (FPR) for installation of a new roof on our home. Work was initiated that summer.

After all the original roofing was removed (Leaving only the bare roof joists), the contractor crew decided that the day was too hot to continue work and knocked off around 1PM. Upon returning home late that afternoon and noting that a summer thunderstorm was imminent, I attempted to contact FPR, but to no avail.

When the rain started, there was nothing to stop it from entering the attic storage areas and the exterior of the upstairs bedroom drywall, all of which suffered water damage. When I finally was able to contact FPR, they simply commented ?They shouldn?t have left the roof unprotected?. Presumably, ?They? refers to the un-supervised FPR contractors. They returned that evening and partially covered the roof with plastic moisture guard. I would emphasize ?partially covered?. Had there been another storm later that night, additional damage would have occurred since the roof was left still not fully protected.

FPR did pay for the drywall repair, replacement and painting. They also reimbursed me for over $500 worth of books that were stored in the attic and ruined by the rainwater. I was not reimbursed for the inconvenience of arranging the drywall repair, the time it took to inventory, price, and dispose of the books, nor for the time that it took to otherwise clean up the mess in the attic areas which were fully exposed to the storms effects.

Following ?completion? of the roof work and receipt of the bill, I noticed some exposed roofing and mismatched shingles at the north ridge line of the roof. This was obviously and simply work that had not been completed. FPR did complete the work, at least to an acceptable visual standard (See below) once this was pointed out. No explanation was given for the fact that the work was uncompleted at the time of billing.

Several months later, in the spring of 2012, an interior leak developed around an attic skylight. FPR sent a contractor out to effect a repair, who commented that ?They shouldn?t have used that type of shingle around a skylight- those always leak?.

Later that year, we noticed water stains in the first floor dining room upper wall. Again, once contacted, FPR sent a contractor out to effect a repair. Besides re-shingling an area of the new roof, additional painting was also required on the 1st floor as a result of this leak.

In November of 2013, we had a home inspection performed prior to putting the house on the market for sale. The inspection notes included the following: ? Improper installation of shingles along the ridge lines and at the shed [Dormer] roof- The ridge shingles are missing and not installed correctly at small left side ridge and at right side of upper roof and the shed roof shingles do not have proper reveal and may not seal down as designed by the manufacturer. Shingles are not covering the valley flashings at the lower areas near gutters- Corrections required?

Again, FPR made repairs once contacted.

In summary, we found that Forest Park Roofing completes their work using contract labor which was apparently totally unsupervised by FPR, and whose work was obviously never inspected for proper execution, quality of workmanship, or even completion. While FPR did repair and reimburse me for the damage to my home and property caused by their shoddy and incomplete work, I would rather chose to deal with a company which would not create these issues to begin with. I would certainly never again deal with FPR nor recommend them to others.

Salesman went up on roof and found a plumbing stack flashing that needed repair and we added that to the job.   Price was almost the same as one from a chimney repair company.  I selected Forest Park Roofing to get the plumbing stack flashing repair and because they did my roof 10 years ago and I was happy with that job.  Salesman emailed me a proposal
Workman showed up 3 weeks later without calling first.  They were unaware that the contract included some brick and mortar repairs, but when told about it they did those repairs.  The contract included a stainless steel chimney cap which the salesman said  would need to be custom ordered since the size was not standard.  Workman arrived with an off the shelf galvanized cap
and tried to install it.  Fortunately it did not fit.  They returned a month later (again without calling first) to install the proper flue cap.  Workman used a leaf blower to blow debris from roof, but failed to clean it all off the ground.  I had to pick up numerous large chunks of brick and concrete from the lawn before mowing. Other than that, the quality of the work was acceptable.
 

2 Boot Flashings needed to be totally replaced on roof.  Inspector came back out to inspect roof and work had not been completed correctly.  One flashing was replaced and the other was not.  This caused the closing on my house to be delayed.  Roofing company had to come back out and re-do the work.
They were timely in this matter, but it did cause a big problem with the closing.

Rodney was the foreman and he did a great job. They were on time and professional. I was very impressed and would use them again.

Fixed the leak in the garage ceiling.  Great response and didn't even charge for coming out!

Rodney Burke and his crew came out to repair my chimney. They put flashing on. They did concrete work on the cap. They took about 3 ft. square out of the roof. They took that out just in case it might leak. They put new shingles on that. They finished the job and I haven't had any trouble since. I would highly recommend them.

Overall it went very well.

Everything went well. The service was very good, but little high priced.

The job went well. The chimney work was done first. The work order didn't include to seal the chimney, but it was done when when I mentioned it was in the contract. Work on the roof was delayed 1/2 day because the wrong underlayment was delivered. Overall, it was a good job at a reasonable price.

They are fair priced, on time and did a good job.

They did an excellent job. Their price is reasonable. The workers are very courteous and helpful. They are excellent. They are the only people I would call for a roofing problem. They arrive when they say they will, and if there is a delay, they call to let me know.

I contacted three companies to give me quotes to do the work. All three quotes were within $150 of each other. I decided to use Forest Park Roofing since they appeared to have the best rating on Angie's List. All three had similar BBB ratings. The estimator did a good job of detailing the quote and explaining what needed to be done and why. He came back out to go over colors and finalize the contract. He told me it would be 4-6 weeks before work would be completed. There was not an actual start date given to us and was never notified before delievery of the materials. Luckily my wife was home when the materials showed up because the delivery guy had the wrong address. He tried to deliver it two houses down. I guess I expected a call the day before the materials would show up, but never recieved one. I was told the work would take 1-2 days. I believe work started on a Monday, but they only worked part of the day removing the roof. While doing the removals, they destroyed two sections of gutter on the front of my house and bent up a few others. There was no one onsite the next day. There was a crew onsite for a few hours late the next day. I happened to come home when they were still there. One of the people onsite said that they had to fire the crew from the first day, which I understood based on the damage to the gutters. I think that no one showed up the next day. Then Friday a crew came and spent most of the day onsite working. They replaced one of the gutters and installed the rest of the roof. However, they took down the satellite system after 6PM and when I returned  they had forgotten to replace it. I called and left a message for the estimator the next morning to see if I could get it hooked up. He sent a crew right out to take care of it. They also cleaned up the rest of their materials. After they were gone I determined that they did not install the gutter guards and they still had a section of gutter to repair. I called on Monday and they said it would be taken care of ASAP. They came back out a week and a half later to install the gutter guards and fix the gutter that was damaged. After the job was finished, I noticed during a rain storm something looked odd with some of the gutter guards. I climbed up to look at the gutter guards and noticed that some of them are not installed correctly. Some are sloped backwards, some are sloped correctly. The second gutter was not replaced, they bent it back and it is close enough to its original shape, but I would have thought they would just replace it so it would look good and function correctly. Overall it was a frustrating experience for me. I do think the roof was actually installed pretty good, I guess time will tell. I got the feeling that they used a B team on most of the work except for the last day when the roof was installed. They did provide me a 5 year warranty.

They were prompt, business wise, and did not cut any corners.  They are genuine, and you get your moneys worth with them.  I would highly recommend them.

Our insurance covered the cost. They worked with our insurance company. They did an excellent job. They were very timely. They were in and out in short order. We would use them again.

The company did a good job of staying on schedule and cleaning up daily. The crew worked hard. Their price was not the highest or the lowest bid, but we think we got a quality job for the price. We are very pleased with the rooding job.

They had to replace 2 or 3 sheets of plywood. It was covered by our insurance because we also had hail damage, but he gave us an estimate that was affordable and that was going to be $4800. They had to take off 2 sets of shingles and they had to take it all off. It went well, but it took longer than they said it would initially take. They told us that the work would be completed in 2 days, but it took 4 days and they had a lot of people out here working. They worked with the insurance company and all I had to pay was the deductible.

They were prompt, professional, and reasonably price. They were efficient to get the work completed and also cleaned up well after the work was done.

The experience was quite satisfactory. I've used them in the past. They replaced the roof on this house and they are going to do the roof on our church. I have the utmost confidence and praise for them.

I called them and they took some time to respond as they were very busy. Finally they came and started off the work. Earlier they have also helped us sell our house. They also checked the chimney for us. They have always been prompt, reasonable and dependable.

It was good. They were prompt and they did what they said they were going to do. They did leave some roofing nails in my driveway so I wish they would have cleaned up a little bit better. Other than that I don't have any complaints.