FAIRFAX LOCK & KEY SERVICE

fast, courteous, and reasonably priced.

fast, efficient, friendly, professional and reasonably priced

Super fast with a Fair price. This guy is local and I trust him 100%.

They all work great.

unknown

He found the problem very quickly, replaced a small part (washer?) and drilled the opening for the bolt so that it would work smoothly and not stick like it has done for many years.  Greg was very prompt, neat and  finished with the repair in about 20 minutes.  Perfect.

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unknown

He accommodated my schedule, was professional and courteous.

He was extremely friendly and fast. I was shocked how quickly he was able to stop by especially for a Sunday evening!

unknown

Fairfax Lock and Key did an excellent job.  They moved one part further away from the jamb and installed the new lock for what I thought was an excellent price.  When there was a problem after their installation and I called them, Fairfax Lock and Key returned as soon as I had an opening on my schedule and readjusted the pins inside the lock.  They advised that there is a problem with the style of lock I bought -- on my own I had purchased a lock higher in quality and with a longer warranty than what I thought I could buy "off the truck".  This kind is advertised as a better choice, but Fairfax Lock and Key advised me this latest style has a recurrent problem because the pins slip out of place easily.
The problem remaining is that the weatherstripping on the door no longer works since the new lock was installed -- a bad situation when it's minus 18 -- but my previous addition of the weatherstripping seems to be the reason the original lock came apart in the first place.  Fairfax Lock and Key gave me advice about what I might be able to do to improve the weatherstripping on that door.

It went very well.  He called as he was running a little late which wasn't an issue for me and then arrived when I expected after that call.  He fixed the doors quickly.

He was prompt and obtained the keys in a very timely manner.

They are friendly and down to earth people. It is a family run business. They are quick and reasonably priced. They get to know their customers and usually know you by name. It is like everyone who goes in there becomes family. They have been in the neighborhood for about forty years and I have used them off and on for a lot of things. They made cars keys for me once when I lost my keys. I would use this company again.

.They were very helpful even before coming to my house.  I sent a photo from my phone and they were able to evaluate what was needed .  They were prompt and professional.  I will call them again in the future.

They did a great job.  I would use them again if need be.  

Perfectly! An excellent job. Was surprised the compnay did not accept credit cards and I did not have my checkbook with me. We peasantly negotiated a cash settlement based on the cash I had in my pocket. The whole thing was a pleasant experience.

I have an older home with older doors and they were able to work with that. They were also able to make keys for me that Home Depot wasn't able to do. They went above & beyond trying to meet my time of availability. I would use them again.

unknown

I WOULD RECOMMEND THEM TO PEOPLE