I sent an email to Tim at
[email protected] on May 9, 2013. I asked for an estimate on a simple yard clean-up that involved removing the leaves from the driveway, flowerbeds, window pits and ivy beds, as well as the removal of some young growth trees and possibly a mowing service. I stated the days that I would be available (All day Friday, Saturday and Sunday), and provided the following contact information: email, home phone number, and my cell phone number. I provided my home address so that they could come at their convenience, and I did not even require that I be home when they droppped by. Almost a week went by, and yet I heard nothing. On May 13, 2013, I once again sent the above request to Tim at the same email address. I received a response from Tim the following day, May 14th. Tim stated that he would drop by on Saturday or Sunday to look, and would give me an estimate for the job. He said he would give me an update later in the week, this being Tuesday, as to when he would drop by. I never heard back regarding an update, and although I hung around the house all weekend, Tim never showed up or called. I heard nothing from him at all regarding an estimate or my request. On May 20th, I again emailed him and asked if he had dropped by, and that I had heard nothing. No response at all this time, or explaination as to why. Sorry, three emails and a weekend spent hanging around is enough for me to understand how professional Egbert's is. He may do exceptional work at a fair price once he gets to you, I have no opinion on that. But his responsiveness to the emails, the promised look and estimate, and then dropping off the face of the earth, tells me all I need to know. This is unfortunate as I will have additional tree and landscaping work to do to my home after the exterior renovation, but it won't be with someone who is to inconsiderate to even reply with an explaination that they are too busy, or that they have other jobs. I would understand that far more than just being ignored.