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DR Micro LTD

Computer Network or Wiring Install or Repair, Computer Repair, Troubleshooting or Upgrades - For Business, Commercial Computer Network or Wiring Installation or Repair Service,

About us

1-2 day turnaround on service, sometimes same day. Instore service as well as onsite and remote internet services. Chosen as Best Of Cincinnati Magazine 2007. Has been in business over 15 years in same location (which they own not rent) and has a perfect Better Business Bureau record. Owner does a live question-based radio show called Geek Talk for over 20 years. Has refurb PCs as low as $139. Does not give "buy a new computer" as the answer to every problem. No subcontractors, minimum diag charge is $54 but is applied to approved service costs, not a seperate charge like some places.

Business highlights

27 years of experience

Services we offer

COMPUTER REPAIR SERVICES. CUSTOM BUILDING (NEW OR REFURBISHED) OF COMPUTERS. NETWORKING, ETC. PC ONLY. CAN INSTALL OR NETWORK PRINTERS. REMOTE INTERNET SERVICES AVAILABLE. OPEN WEEKDAYS AND SATURDAYS., UPGRADES, VIRUSES

Accepted Payment Methods

  • CreditCard
Reviews
4.822 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
5%
3
0%
2
5%
1
0%
Showing 1-22 of 22 reviews
Kurt K.
May 2022
5.0
Yes, I recommend this pro
They do the right thing all the time. I am satisfied with their service and I would definitely recommend them.

Kurt K.
May 2022
5.0
Yes, I recommend this pro
They are always on time. Additionally, I would highly recommend them to others.

Kurt K.
May 2022
5.0
Yes, I recommend this pro
I am very satisfied with the services they are providing to me.

Kurt K.
May 2022
5.0
Yes, I recommend this pro
I would highly recommend them because they are always prompt.

Kurt K.
May 2022
5.0
Yes, I recommend this pro
They are prompt and always do the right thing.

Kurt K.
May 2022
5.0
Yes, I recommend this pro
They always do the right thing. Therefore, I am very satisfied with their service.

Kurt K.
May 2022
5.0
Yes, I recommend this pro
I would highly recommend them.

Kurt K.
May 2022
5.0
Yes, I recommend this pro
They always do the right thing the first time.

Kurt K.
May 2022
5.0
Yes, I recommend this pro
They were always pretty prompt.

Nancy H.
Mar 2016
5.0
Yes, I recommend this pro
$108
I am not sure about every thing done to resolve the virus and get my computer running, but it is and it is working well. They also added a free Microsoft virus monitoring software, to replace the ineffective McAffee software.
Response from DR Micro LTD
"Thanks for taking the time to let others know about our services, [Member Name Removed]. I am glad to hear things are working well. Of course if you have any questions now or in the future, don't hesitate to call us to 513 481-GEEK. There are so many ways one can infect their PC, and new ways being developed all the time to get you. Feel free to call us if you are in a situation that seems questionable on the net. Sincerely, Doug Neiheisel, Owner"

Sarah T.
Sep 2015
5.0
Yes, I recommend this pro
$53

I took it in at 5:50 pm on Thursday, and they called me at 1:42 on Friday to say my computer was ready.  See above for what provider did.  I always take it to them, as I used to have a virus once a year that needed to be removed, now it seems like I'm having to take my computer to them at least twice a year, and they always do a speedy job.  (This time was not a virus)



Lynn W.
Jun 2015
5.0
Yes, I recommend this pro
$146
unknown

Susan L.
Dec 2014
4.0
Yes, I recommend this pro
$75
Went well

Duncan I.
Oct 2014
5.0
Yes, I recommend this pro
$100
unknown

Michelle N.
Feb 2014
5.0
Yes, I recommend this pro
$100
.

Suzanne G.
Jan 2014
2.0
$600
When I picked up the laptop, i did receive help installing and transferring data on one of the programs.   The person working with me could not transfer all the data for the second program (only partially installed)
I returned several weeks later for additional help, and was told to "Call Them" for help.  It was obvious that they were not interested in "service after the sale". 

Beth D.
Feb 2012
5.0
Yes, I recommend this pro
.They were completely honest about the repair costs and gave me a lot of options to solve the problem without spending a lot of money to repair the keyboard.

Dorothy C.
Oct 2011
5.0
Yes, I recommend this pro
$300
Great experience.

Siegmond C.
Aug 2011
5.0
Yes, I recommend this pro
Their response to my problem was immediate and effective. My computer now works fine and I was not charged for the repair.I will be happy to recomened Dr. Micro to my freinds.

Kurt K.
Mar 2011
5.0
Yes, I recommend this pro
$130
I have a fairly old computer that was getting very slow so I was thinking of buying a new one but decided to take it to DR Micro instead to see if they could do anything with it. The turn-around time was quick and I'm happy with the results.

Bart J.
Dec 2010
5.0
Yes, I recommend this pro
I have purchased computer parts from Dr. Micro in the past, and always found good information and fair prices, so when an external hard drive I use to store photos and music stopped working, I called them. Dr. Micro staff said they would attempt to recover the data using software for a $40 bench charge. When their methods didn't work, they referred me to a clean room recovery service which uses more drastic and expensive measures to recover the data. Dr. Micro's referral qualified me for a discount on that service. When I picked up the drive, Dr. Micro waived the $40 bench charge I was expecting - a nice surprise. I still haven't decided if the data is worth the cost the clean room recovery service would charge, but Dr. Micro staff was more than fair. Would have given straight A's if they had been successful in recovering the drive, but I will definitely do business with them again.

TOM D.
May 2002
5.0
Yes, I recommend this pro
INSTALLED NEW HARDWARE AND CORRECT A COMPUTER VIRUS. BOTH JOBS WERE DEMANDING & HE HAS PROVED HIMSELF. HE IS VERY FLEXIBLE WITH TIME & TELLING YOU WHAT YOU NEED TO DO TO FOLLOW UP AFTER YOUR SERVICE CALL. ANTICIPATES YOUR QUESTION. PRICE IS REASONABLE. A GOOD VALUE.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

DR Micro LTD is currently rated 4.8 overall out of 5.

DR Micro LTD accepts the following forms of payment: CreditCard

No, DR Micro LTD does not offer free project estimates.

No, DR Micro LTD does not offer eco-friendly accreditations.

No, DR Micro LTD does not offer a senior discount.

No, DR Micro LTD does not offer emergency services.

No, DR Micro LTD does not offer warranties.