Document Destruction LLC

There was no response to my email enquiry.

Appropriate services provided. I received adequate notice of anticipated arrival time. Overall I am satisfied with services provided.

On time and clean job, will hire again!

We have not used this service for document shredding, my only experience with this company is witnessing very unsafe truck operation. The driver of their truck was not operating in a safe or professional manner and almost caused me to be in a very bad accident this morning. He was traveling eastbound on 32 and did not stop for a red light at Newtown Road. After not stopping, he proceeded to make a right hand turn on southbound Newtown Rd. The driver had to come to a sudden stop mid turn and back up because the turn is so tight. I had to slam on my brakes to avoid hitting him, my light was green, and I was almost was rear ended because it happened so fast and the roads were very wet and slippery. After he finally made the turn I noticed the Angie's List "Super Service" sticker on the back and I was shocked. I would expect any company with that rating to have better trained drivers who operate their very large box trucks safely. I would think twice about hiring this company to come on my property because this truck operator acted so carelessly. I'm thankful my 9 month old and I are safe, it could have been a very bad accident. Please provide your drivers with additional safety training on how to drive a truck, remind them to stop at red lights and to use extra caution when it's raining and roads are slippery (other drivers may not be able to stop suddenly when they drive recklessly).

Took files for shredding to Document Destruction this morning. Easy location to find. Very friendly staff. Will definitely use them again in the future.

It was easy to book a time -- customer service is great. Jeff arrived promptly and quickly shredded what looked like a mountain of boxes full of files. He was very friendly, even to my dogs. It took less than 30 minutes beginning to end. I know now who to call when I need to have files shredded -- which is fairly often because I have my own business. This is one of the best services I have experienced in a long time!

It was fine. They did what they needed to do. They were on time and did a good job.

When I called to schedule a time for service, Mike indicated that his truck was in my part of town that very day. After checking with his road crew, he called me right back to say they could be at my house in 45 minutes! This barely gave me enough time to retrieve all the boxes from my basement out to the driveway. They performed the document destruction very quickly. Customers should be aware that they do NOT shred cardboard boxes containing the paper documents. Instead, they simply dump the documents from the boxes into a large trash receptacle by hand, and then the receptacle is in turn dumped into their shredder inside a large truck. Since I wanted to get rid of 30 boxes as well, I paid a small fee for them to take the boxes with them for later recycling. Mike's crew of 2 men were personable, polite, efficient, and professional. They provided a receipt of document destruction for my business purposes. I would certainly call them again if needed.

Everything went well. They arrived on time, did the work as promised, and didn't leave behind any messes. I appreciated that they let me watch them work, too.

it went verywell no problems

It was a pleasure to work with this company. My first contact with the office was pleasant, everything went smoothly. Since I forgot to mention our small off road driveway, the service guys didn't even try to back down my driveway as they said they didn't want to damage anything. Had they known they could have brought a smaller truck. They took it all in stride, and emptied my boxes of files into a container that they then walked to their truck. Great service!

They set an appointment, were on time, were very professionally and shredded years worth of documents very efficiently.

We had quite a few documents that needed to be shredded. It was way more than your standard in-home shredder could handle or the time that would need to be dedicated to do it. The gentleman that came loaded everything up on the truck and shredded it right there. He was done in 15-20 mins tops. Great job!!

Wow, it really paid to be an Angie's List member today - they cut their regular rate to their 'discounted Angie's list member price'!! here on time, professional and quick, my 15 boxes of old tax returns, checks etc was reduced to rubble in minutes!!! In and out the door in 15 minutes and I get to keep my boxes too!!!! WOW THAT is customer service. There must be an A+ rating somewhere!!??

They were very prompt and nice. Watched as my documents were being shredded. I would definitely recommend their service. Very professional.

This is such a great concierge service. To have all my old documents shredded right before my eyes, so that I know that it is done is fabulous! I loved the camera, where you can watch your papers get shredded. The company was courteous, prompt and on time. They gave me a call when they were on their way, so that I could expect them. They loaded all the papers into a large bin, and I was invited to watch the process. The fact that I didn't have to leave my house, lug boxes to another site was well worth the price!

Document Destruction LLC were good. I called them and they let me know what day of the week they serviced my area and put me on the schedule, when I needed it. They come to your house with a giant shredding truck. They shred your stuff right at your home and they provided you with a certified sheet that your stuff was shredded.

Everything went as described and the provider was prompt and professional.

Was great. Went easier than expected.

Since they cover different parts of the city on different days of the week, I had to wait a few days for them to come by but that was not an inconvenience. The driver/operator arrived promptly. It was a quick and easy process. I liked that they had a video camera attached to the inside of the shredding device so I could verify that our documents got shredded - that was a nice bonus. Would definitely hire again. Good job!

From the ladies who answered the phone and helped with scheduling to the gentlemen who came to my home, they were very courteous and professional. I plan to use them again. That was a great deal.

They arrived on time, were efficient and professional. We had a lot of confidential paperwork and felt very comfortable having it all shredded right in our driveway.

I changed businesses and called to terminate my service with the them. I was informed that the contract I signed in 2007 automatically renewed every three years and, without calling to terminate, would have to pay for the remaining contract term of three years as it recently automatically renewed in April. You would think that a business who does these automatic renewals, which is ridiculous for this type of service, would be willing to accommodate a loyal customer after six years of business. The owner, in my opinion, was arrogant and didn't care about my repeat business. I do believe in this type of service, and would have looked to do business with the company again but will never due to receiving a charge for over $200 on my credit card for the remaining contract under their terms. In the end, I disputed the charge but Visa backed the business so the bank ended up crediting me the amount charged. Very poor experience. There are to many other businesses out there performing these services, such as Cintas, that I'm pretty sure would never treat a customer in that way. Shame on you Mr. Callihan!

They called ahead to give me the arrival time to our business. We are in Dayton. They removed our boxes for destruction and I could watch their destruction on a monitor on the truck. I also purchased a locked shred cabinet for easy confidential storage of items to be shredded in the future. I will be using this company in the future. They are very easy to do business with.

They showed up to the job and then wouldn't do it because they "don't do stairs". They never advised us of this during scheduling or on their voucher.