Document Destruction LLC

Paper Shredding, Home and Garage Organization

About us

Cost is determined by the job.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Shredding, regularly scheduled pickups with destruction carried out on premises, single incident bulk shredding.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
MasterCard
Visa

Photos of past projects

Reviews

4.984 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
2%
3
1%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 84 reviews

William P.
08/2018
1.0
paper shredding
  + -1 more
There was no response to my email enquiry.
Description of Work: Shredding of several boxes of papers

Rating CategoryRating out of 5
responsiveness
1.0


james N.
05/2017
5.0
paper shredding
  + -1 more
Appropriate services provided. I received adequate notice of anticipated arrival time. Overall I am satisfied with services provided.
Description of Work: On-site document destruction.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Christian M.
03/2017
5.0
home & garage organization, paper shredding
  + 0 more
On time and clean job, will hire again!
Description of Work: Document Shredding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Andrew S.
12/2015
1.0
paper shredding
  + -1 more
We have not used this service for document shredding, my only experience with this company is witnessing very unsafe truck operation. The driver of their truck was not operating in a safe or professional manner and almost caused me to be in a very bad accident this morning. He was traveling eastbound on 32 and did not stop for a red light at Newtown Road. After not stopping, he proceeded to make a right hand turn on southbound Newtown Rd. The driver had to come to a sudden stop mid turn and back up because the turn is so tight. I had to slam on my brakes to avoid hitting him, my light was green, and I was almost was rear ended because it happened so fast and the roads were very wet and slippery. After he finally made the turn I noticed the Angie's List "Super Service" sticker on the back and I was shocked. I would expect any company with that rating to have better trained drivers who operate their very large box trucks safely. I would think twice about hiring this company to come on my property because this truck operator acted so carelessly. I'm thankful my 9 month old and I are safe, it could have been a very bad accident. Please provide your drivers with additional safety training on how to drive a truck, remind them to stop at red lights and to use extra caution when it's raining and roads are slippery (other drivers may not be able to stop suddenly when they drive recklessly).
Description of Work: Unsafe driving practices.

Rating CategoryRating out of 5
professionalism
1.0


Response from Document Destruction LLC
as the owner of DOCUMENT DESTRUCTION, i have a hard time believing Andrew's review. My drivers are CDL trained and no one on my staff ( six drivers) has been involved in an accident in over 9 years. in addition, all my trucks had a GPS fleet management system, this allows me to review exactly where they are at all times, it also allows me to see hard braking, aggressive acceleration and any unsafe driving. i reviewed the truck in question and saw no improper driving. i take safety very seriously.

Randy S.
07/2015
5.0
paper shredding
  + -1 more
Took files for shredding to Document Destruction this morning. Easy location to find. Very friendly staff. Will definitely use them again in the future.
Description of Work: Document shredding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CHRISTIE K.
01/2015
5.0
paper shredding
  + -1 more
It was easy to book a time -- customer service is great. Jeff arrived promptly and quickly shredded what looked like a mountain of boxes full of files. He was very friendly, even to my dogs. It took less than 30 minutes beginning to end. I know now who to call when I need to have files shredded -- which is fairly often because I have my own business. This is one of the best services I have experienced in a long time!
Description of Work: Shredded approximately 20 boxes of old files onsite.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Steven G.
01/2015
5.0
paper shredding
  + -1 more
It was fine. They did what they needed to do. They were on time and did a good job.
Description of Work: I purchased a deal for up to 500 pounds of mobile shredding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$62.5

THOMAS S.
12/2014
5.0
paper shredding
  + -1 more
When I called to schedule a time for service, Mike indicated that his truck was in my part of town that very day. After checking with his road crew, he called me right back to say they could be at my house in 45 minutes! This barely gave me enough time to retrieve all the boxes from my basement out to the driveway. They performed the document destruction very quickly. Customers should be aware that they do NOT shred cardboard boxes containing the paper documents. Instead, they simply dump the documents from the boxes into a large trash receptacle by hand, and then the receptacle is in turn dumped into their shredder inside a large truck. Since I wanted to get rid of 30 boxes as well, I paid a small fee for them to take the boxes with them for later recycling. Mike's crew of 2 men were personable, polite, efficient, and professional. They provided a receipt of document destruction for my business purposes. I would certainly call them again if needed.
Description of Work: The provided on-site destruction of about 30 banker boxes full of business documents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Deanna D.
10/2014
5.0
paper shredding
  + -1 more
Everything went well. They arrived on time, did the work as promised, and didn't leave behind any messes. I appreciated that they let me watch them work, too.
Description of Work: We hired them to shred a large amount of papers and documents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Leslie Z.
08/2014
5.0
paper shredding
  + -1 more
it went verywell no problems
Description of Work: they shredded documents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

JOELLEN R.
08/2014
5.0
paper shredding
  + -1 more
It was a pleasure to work with this company. My first contact with the office was pleasant, everything went smoothly. Since I forgot to mention our small off road driveway, the service guys didn't even try to back down my driveway as they said they didn't want to damage anything. Had they known they could have brought a smaller truck. They took it all in stride, and emptied my boxes of files into a container that they then walked to their truck. Great service!
Description of Work: On site shredding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jane T.
06/2014
5.0
paper shredding
  + -1 more
They set an appointment, were on time, were very professionally and shredded years worth of documents very efficiently.
Description of Work: Shredded business documents

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steve A.
05/2014
5.0
paper shredding
  + -1 more
We had quite a few documents that needed to be shredded. It was way more than your standard in-home shredder could handle or the time that would need to be dedicated to do it. The gentleman that came loaded everything up on the truck and shredded it right there. He was done in 15-20 mins tops. Great job!!
Description of Work: Shredded documents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Laura P.
03/2014
5.0
paper shredding
  + -1 more
Wow, it really paid to be an Angie's List member today - they cut their regular rate to their 'discounted Angie's list member price'!! here on time, professional and quick, my 15 boxes of old tax returns, checks etc was reduced to rubble in minutes!!! In and out the door in 15 minutes and I get to keep my boxes too!!!! WOW THAT is customer service. There must be an A+ rating somewhere!!??
Description of Work: they came to my house and shredded my 15 boxes of Old EVERYTHING and were gone in 15 minutes from start to finish!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Ruth S.
02/2014
5.0
paper shredding
  + -1 more
They were very prompt and nice. Watched as my documents were being shredded. I would definitely recommend their service. Very professional.
Description of Work: I had called them when I first purchased the deal and told them that it would be a while before I would need the service. I knew that they serviced our area on Fridays, so I called several weeks in advance and scheduled the appointment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Valarie W.
02/2014
5.0
paper shredding
  + -1 more
This is such a great concierge service. To have all my old documents shredded right before my eyes, so that I know that it is done is fabulous! I loved the camera, where you can watch your papers get shredded. The company was courteous, prompt and on time. They gave me a call when they were on their way, so that I could expect them. They loaded all the papers into a large bin, and I was invited to watch the process. The fact that I didn't have to leave my house, lug boxes to another site was well worth the price!
Description of Work: Document Destruction came to my residence and quickly shredded all my documents.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Allison S.
02/2014
5.0
paper shredding
  + -1 more
Document Destruction LLC were good. I called them and they let me know what day of the week they serviced my area and put me on the schedule, when I needed it. They come to your house with a giant shredding truck. They shred your stuff right at your home and they provided you with a certified sheet that your stuff was shredded.
Description of Work: I purchased a Big Deal to get 250 pounds of paper shredding done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Nancy G.
02/2014
5.0
paper shredding
  + -1 more
Everything went as described and the provider was prompt and professional.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bill R.
02/2014
5.0
paper shredding
  + -1 more
Was great. Went easier than expected.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Pauline G.
02/2014
5.0
paper shredding
  + -1 more
Since they cover different parts of the city on different days of the week, I had to wait a few days for them to come by but that was not an inconvenience. The driver/operator arrived promptly. It was a quick and easy process. I liked that they had a video camera attached to the inside of the shredding device so I could verify that our documents got shredded - that was a nice bonus. Would definitely hire again. Good job!
Description of Work: I purchased this on a Big Deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nettie C.
01/2014
5.0
paper shredding
  + -1 more
From the ladies who answered the phone and helped with scheduling to the gentlemen who came to my home, they were very courteous and professional. I plan to use them again. That was a great deal.
Description of Work: They came to my home and destroyed a bunch of old mail that i had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Gloria or Harold F.
01/2014
5.0
paper shredding
  + -1 more
They arrived on time, were efficient and professional. We had a lot of confidential paperwork and felt very comfortable having it all shredded right in our driveway.
Description of Work: The company hauled out everything we needed shred.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David M.
11/2013
1.0
paper shredding
  + -1 more
I changed businesses and called to terminate my service with the them. I was informed that the contract I signed in 2007 automatically renewed every three years and, without calling to terminate, would have to pay for the remaining contract term of three years as it recently automatically renewed in April. You would think that a business who does these automatic renewals, which is ridiculous for this type of service, would be willing to accommodate a loyal customer after six years of business. The owner, in my opinion, was arrogant and didn't care about my repeat business. I do believe in this type of service, and would have looked to do business with the company again but will never due to receiving a charge for over $200 on my credit card for the remaining contract under their terms. In the end, I disputed the charge but Visa backed the business so the bank ended up crediting me the amount charged. Very poor experience. There are to many other businesses out there performing these services, such as Cintas, that I'm pretty sure would never treat a customer in that way. Shame on you Mr. Callihan!
Description of Work: After six years of service, the owner, Mike Callihan, refused to let me out of a 3 year self renewing contract!

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$40

Response from Document Destruction LLC
The reviews that Document Destruction has earned on Angie's List have been overwhelmingly positive, enabling us to receive Angie's List "SUPER SERVICE PROVIDER". There are two sides to every story and unfortunately David omitted many of the key facts involving his situation. Document Destruction has a ten year history of providing outstanding customer service and almost all of our new clients are referred to us by an existing happy and satisfied Document Destruction customer. Michael Callihan Owner / Operator

JESSICA K.
11/2013
5.0
paper shredding
  + -1 more
They called ahead to give me the arrival time to our business. We are in Dayton. They removed our boxes for destruction and I could watch their destruction on a monitor on the truck. I also purchased a locked shred cabinet for easy confidential storage of items to be shredded in the future. I will be using this company in the future. They are very easy to do business with.
Description of Work: I used Document Destruction for paper shredding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

TRACY C.
10/2013
1.0
paper shredding
  + -1 more
They showed up to the job and then wouldn't do it because they "don't do stairs". They never advised us of this during scheduling or on their voucher.
Description of Work: I purchased a Big Deal from Document Destruction LLC.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Contact information

4511 Reading Rd, Cincinnati, OH 45229

http://www.docdestruction.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Paper Shredding,
Home and Garage Organization

FAQ

Document Destruction LLC is currently rated 4.9 overall out of 5.

Monday: 8:30 AM - 4:30 PM

Tuesday: 8:30 AM - 4:30 PM

Wednesday: 8:30 AM - 4:30 PM

Thursday: 8:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Document Destruction LLC accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Document Destruction LLC offers free project estimates.
No, Document Destruction LLC does not offer eco-friendly accreditations.
No, Document Destruction LLC does not offer a senior discount.
Yes, Document Destruction LLC offers emergency services.
Yes, Document Destruction LLC offers warranties.
Document Destruction LLC offers the following services: Shredding, regularly scheduled pickups with destruction carried out on premises, single incident bulk shredding.

Contact information

4511 Reading Rd, Cincinnati, OH 45229

http://www.docdestruction.com

Service hours

Monday:
8:30 AM - 4:30 PM
Tuesday:
8:30 AM - 4:30 PM
Wednesday:
8:30 AM - 4:30 PM
Thursday:
8:30 AM - 4:30 PM
Friday:
7:30 AM - 4:30 PM