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DL Appliance

With Angi since April 2018

1.0

(1) Verified Reviews

Business Details

Phone Number

Address

5533 Surrey Ave

Cincinnati, OH 45248

Description

In-Home Appliance Repair - Installations/Removals - Repair all models of washers, dryers, stove, refrigerators, dishwashers, garbage disposals, and wine coolers, Handyman Services - Plumbing - Electrical Work - Misc. projects around the house

Verified Reviews

A few reviews for this pro...
1.0

04/10/2019


s W.

He came out and took dryer apart said we needed a new belt which we agreed to also said he would replace the sensor. When he finished he told my husband the dryer was working and the sensor was replaced and the light was off. My husband paid him with a $170.00 check. Which he cashed. About three days later I loaded the dryer and started it and after about 5 minutes into the drying the sensor light came on and has continued to come on every load since. We called him back and he said he would be back to check and never showed up. We tried to leave messages but never heard back. Today I got a call from him asking if I had requested a repair service. It seemed as though he thought I was a new client wanting a new repair service. When I told him who I was and that I needed him to repair our dryer from his last call with us or refund our money his reply was he was unhappy with us because we had given him a bad review and he didn't think he wanted to work with us. Which we hadn't given any review at that point. We were still waiting to hear from him. There was a lot of back and forth and he finally said he didn't feel like he wanted to fix the problem even though he said his work was good for 30 days. He didn't want to work with me because I told him he was being dishonest by not repairing the problem that we called him for in the first place and paid him for. It got a little heated after that and we unfortunately still have a broken dryer and are out $170.00. My feeling is he never had any intention of getting in touch with us and fixing the problem. This has been going on since March 16, 2019. Will mark this company down in my book as never use again and tell as many people as I can not to risk their money or time with this company.

Description of Work
Dryer sensor light would not go off.

Category appliance repair

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    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Eco-Friendly Accreditations
    No

    Services Offered

    Services Not Offered

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    Frequently Asked Questions & Answers about DL Appliance

    How is DL Appliance overall rated?

    DL Appliance is currently rated 1 overall out of 5.

    Does DL Appliance offer eco-friendly accreditations?

    No, DL Appliance does not offer eco-friendly accreditations.