DENNIS FLUECK WALLPAPERING & PAINTING

"I'm very sorry you feel this way. We did come back to address your concerns. In 40 years I have not seen nor heard such a response. I do not do poor work, nothing is ever perfect, but this seems like a total exaggeration. All quality products were used on the job. The thing that concerns me is the timing that you waited 18 months to address this issue. To be clearI don't think anyone could have pleased you. In addittion you have made this very personal. Again, I'm sorry you felt the need to respond in this manner."

"THE FACT OF THE MATTER IS THIS SITUATION WAS JUST THE OPPOSITE. I SIMPLY INQUIRED AS I DO EVERY JOB I RESPOND TO AS TO THE CHARACTERISTICS OF THE JOB THIS ALLOWS ME FOR REASONS KNOWN TO ME WHETHER THIS IS SOMETHING I WOULD LIKE TO QUOTE ON. I FEEL LIKE I HAVE THE RIGHT TO ASK QUESTIONS AND MEASURE WHAT IS GOING ON. I HAVE A RIGHT TO BOW OUT WHEN HE IS TAKING SEVERAL BIDS ON A VERY SMALL PROJECT. I CAN'T IMAGINE INSULTING SOMEONE BY ASKING SIMPLE QUESTIONS WHICH I HAVE A RIGHT TO DO. AND FORGIVE ME READERS I DON'T WANT TO SPIN MY WHEELS OR ANYONE ELSE IN THESE HARD TIMES. I WOULD NOT KNOWINGLY WISH TO OFFEND ANYONE. AGAIN HE WAS VERY RUDE! SINCERELY, DENNIS FLUECK"

"I WAS GETTING A LOT OF SITUATIONS WHERE PEOPLE WERE GETTING MORE BIDS THAN I CARE TO BE INVOLVED IN AT THOSE DISTANCES. AND I WAS NOT RUDE TO HIM I SIMPLY WAS TRYING TO SCREEN THIS SITUATION TO DETERMINE IF I WANTED TO BE INVOLVED. REALLY THE GENTLEMAN BECAME RUDE WITH ME WHEN I TRIED TO EXPLAIN MY REASONS FOR WHAT I WAS SAYING. SOMETIMES PEOPLE DON'T REALIZE HOW THEY COME ACROSS TO ME."

"I STRONGLY FELT FROM THE TIME I ARRIVED THE MEMBERS WEREN'T INTERESTED IN WHAT I HAD TO SAY, BUT I MADE SURE THEY HAD A VERBAL ESTIMATE AND REFERENCES BEFORE LEAVING. I'M SORRY IF THIS OFFENDED THEM."

"HAVING 37 YEARS EXPERIENCE AND BEING AN ESTABLISHED CONTRACTOR, I HAVE THE RIGHT TO KNOW HOW MANY CONTRACTORS HE HAS SET UP FOR QUOTES. IT IS NOT FAIR TO HAVE MINE OR ANYONE ELSES TIME WASTED. IT WAS MY THOUGHTS THEY HAD WELL OVER ENOUGH CONTRACTORS ESTIMATING, I RESERVE THE RIGHT TO BID OR NOT BID ON A JOB."

"UNFORTUNATELY I CANNOT REMEMBER THIS SITUATION AND WISH TO EXPRESS I AM NEVER PURPOSEFULLY RUDE TO ANYONE, I AM NOT LIKE THAT."

"I WAS RUNNING BEHIND BECAUSE WHEN YOU ARE GOING FROM CLIENT TO CLIENT YOU CAN NOT CONTROL YOUR ACTUAL TIME, BUT I ALWAYS CALL TO LET THE NEXT CLIENT UNDERSTAND WHAT HAS HAPPENED. UPON ARRIVING AND MEETING THIS CLIENT I COULD TELL THAT THIS WAS A PERSON THAT WAS VERY IN CONTROL, BUT WHEN SHE WAS DESCRIBING PROPOSED WORK IT WAS SO OBSCURE I SIMPLY DIDN'T UNDERSTAND WHAT SHE WANTED DONE. WHEN I QUESTIONED HER SHE BECAME VERY RUDE AND IMPATIENT AND TOLD ME AND I QUOTE " IF YOU WOULD JUST SHUT UP AND LISTEN I WILL TELL YOU." I WILL NOT WORK IN THAT ENVIROMENT AND I SIMPLY AND POLITELY SAID I DO NOT WANT TO WORK HERE AND MY SON AND I QUIETLY LEFT."

"REGARDLESS , IF THAT'S TRUE I COULD NOT HAVE SURVIVED 37 YEARS OF LOCATING ADDRESSES AND NOT FOLLOW DIRECTIONS. THIS IS OBSCURE TO ME AND I AM NOT KNOWINGLY RUDE TO ANYONE, I AM NOT LIKE THAT. IN AS MUCH AS SHE HAD THIS UNFAIR OPINION OF ME, I WANT AND ALWAYS TRY TO HELP EVERYONE. OHTERWISE I COULD NOT HAVE SURVIVED 37 YEARS OF GOOD SERVICE TO MY CLIENTS."

"I'M VERY DISAPPOINTED AND SURPRISED AFTER ALL THE EFFORT AND EXTRAS THAT I PERFORMED FOR HIM THAT I HAVE BEEN GRADED SO POORLY. AS FAR AS PAYMENT WENT, I TOLD HIM BASED ON THE WORK TO BE PERFORMED THAT I WOULD NEED PROGRESSIVE PAYMENTS, AS MOST SMALL CONTRACTORS DO. HE PROMISED ME WHEN I FINISHED THAT I COULD HANG MY HAT ON THAT HE WAS GOING TO GIVE ME A GOOD RESPONSE TO ANGIE'S LIST. I'M DISAPPOINTED."