Founded 2003 • With Angi since May 2003
Service Provider Response[member name removed], I just became aware that your message was on Angie's list. I can't apologize enough for the mix up. We pride ourselves on returning calls the day they come in but as you experienced, on a rare occasion a call falls through the cracks. This is not the way we conduct business. We are strictly a "work of mouth" business, we do not advertise. If your experience happened often, we wouldn't be as busy as we are. Again I sincerely apologize for the inconvenience we caused you.
Service Provider ResponseI feel I must respond to the member strongly worded comments. When a bid is put together for any job there are several issues that enter into the final price. One of these is travel time. The member's residence is 45 minutes from our shop which means 1.5 hours per man, port to port. Any reputable, safety conscience tree company will not send just one man to a job where climbing is involved. Our company primarily works in the eastern & northern Cincinnati suburbs and only work in Northern Kentucky occasionally. For a small pruning job the travel time was definitely an issue here. We operate mainly with a 3 man crew. Sometimes I do send a 2 man crew out but it is extremely hard to schedule for a small job as far away as Alexandria. I am glad that the work was done to their satisfaction & they were able to find someone to do the job within their budget. I am disappointed that they felt the need to chastise me personally. My bidding process requires me to give my men enough time to do the job safely and to ISA (International Society of Arborculture)standards . I have never taken advantage of the bidding process. Dave Stang
Dave Stang's Certified Tree Care Llc is currently rated 4.9 overall out of 5.
Dave Stang's Certified Tree Care Llc is open:
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Dave Stang's Certified Tree Care Llc accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Yes, Dave Stang's Certified Tree Care Llc offers free project estimates.
No, Dave Stang's Certified Tree Care Llc does not offer eco-friendly accreditations.
No, Dave Stang's Certified Tree Care Llc does not offer warranties.
Dave Stang's Certified Tree Care Llc offers the following services: Pruning, Removal, Cabling, Fertilization, Emerald Ash Borer Treatment & Stump Grinding.
Spray for Insects & Fungus
2022 Super Service Award
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