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Colerain RV

With Angi since May 2010

3.4

(11) Verified Reviews

RV Sales & Service
Auto Sales

Description

See website for more locations. RV sales, service, financing & parts...

Verified Reviews

A few reviews for this pro...
3.0

04/15/2016

unknown

Description of Work
unknown

Category rv sales

3.0

01/08/2016

unknown

Description of Work
I purchased a new trailer. They left the front window cover unlatched and it blew open on the way home. Now the window leaks.

Category rv sales

1.0

12/04/2015

Colerain has lied to us, they have given us excuse after another. The sales person gave up one sign of papers and then changes the numbers on the ones we signed when we picked it up.

Description of Work
We purchased a new 2014 "Grand Design" 5th wheel RV from Colerain Trailer Center. We traded in a 2013 Lorado 5th wheel. The day after we purchased it we could not get any of the battery operated appliances to work. We called Colerain and they sent a service truck out. The Repairmen stated that the new RD had a used battery in the RV and that he would have to tow it back to Colerain RV.He brought it back with the same battery in it but he stated he charged it and tjhe wires had been conected in properly. We left several weeks later to go to Florida, we parked it and set it up with water and sewer from the RV park. When we left to get groceries the water line to the kitchen sink broke flooding the entire RV. A kind neigher turned the water off and we spent the entire night going out purchasing a wet vac and tring to dry it out. We had to crawl under the camper and cut through the protective panel and when we did cut it about 75 to 100 gallaons of water poured out of this space. We were told to make this cut by colerain rv. We came home I had a heart attack on the way home I was so upset that we had spent 51,000.00 on a trailer that was a piece of junk. We made an appointment to take it to Colerain, the first time they could get it in was June. When we tried to drive it thee (PIN BOX) broke causing the rear tires on the rv to lock up and appear to catch fire. Colerin sent out a tow truck and when he disconnected the trailer from my truck he failed to put the landing grear dow causing the trailer to fall onto the bed of the truck causing another 2,000.00 damage. we called Colerain numerous times and they always replied they were waiting for parts. on November 24 we called and they said it was in the garage and would be done on Friday the 27 of November. We drove out on November and took pictures of the rv. It was parker outside, the damage had not been repaired anfd it does not appear they have done any repairs. We paid 51.000 for a RV that we have broke down every time we uses it. (Debbie) the representive for Colerain lies to us about everything. We want our money returned or a 2016 of equal of equal value with a 1 year warranty. The warranty on ours has expired while it sat in Colerain's lot.

Category rv sales

5.0

12/18/2014

unknown

Description of Work
got my motorhome winterized, fast service but still thorough

Category rv sales

5.0

07/29/2013

Very satisfied with everyone involved in this transaction.

Description of Work
We purchased an RV through Wholesale RV on line, sight unseen, and Colerain was the retail agency. Matt was a great person to work with. He was knowledgeable in regards to importing to Canada. There was a delay in getting a driver to deliver our new unit, but we were kept informed and it arrived safe and sound.

Category rv sales

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    RV Sales, Service, Financing & Parts.

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