Closets by Design
About us
Quality, beauty and commitment are built in. Since 1982 we've built our reputation as the industry leader on a commitment to complete customer service and total customer satisfaction. From our no obligation in-home consultation to custom tailored designs to the highest quality product construction. Even with these comprehensive services, our products offer the best value in the industry. Additional phone numbers - (859) 491-6130, (859) 491-6130 & (937) 885-4488. All employees have passed background checks and are direct employees of Closets By Design.. Additional DBA - Karis Inc. Award winning.
Business highlights
24 years of experience
Services we offer
Design, accessories & hardware., and wide selection of finishes, build and install custom closets, garage cabinets, home offices, laundries, pantries
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.977 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 1-25 of 77 reviews
Carmen D.
Jun 2025
I am disappointed with my finished product. Unfortunately, the designer that I initially worked with is no longer with the company. I begin trying to get a resolution in October 2024 and I finally received an e-mail in May 2025 regarding my design. I do not understand why it took so long for a reply but I guess better late than never. Bottom line, I am not happy with the finished product and I am even more unhappy with the customer service I received from this business.
William H.
Aug 2021
They did and completed the job in one day. They did an excellent job. It turned it out very nice.
Robert L.
Jul 2016
She came in and measure the space, design a great closet for the master bedroom and pantry.
Aileen D.
Apr 2016
The designer was great. The office staff were extremely rude. The woman interrupted me talking then proceeded to laugh at what I had to say constructively. The manager dismissed any rudeness and was defensive. The office rescheduled many times. The workers who installed are over worked. It's like this office didn't care about any customer service what so ever. I definitely would tell you to stay clear of the Miramar office.
Response from Closets by Design
"This member has never done business with the Cincinnati or Dayton office of Closets By Design."
David B.
Mar 2016
unknown
TONI M.
Apr 2015
Awesome! They were very professional and curteous and the system is functional and appealing. We love it.
Linda N.
Oct 2014
It took maybe a month to do and it was easy to deal with them - even when I hired my own painter to have him paint. I didn't have any issues at all. They took care of the old closet debris and removed it for me.
Richard R.
Oct 2014
Mike Hood was our designer and his service was excellent! This was our second experience with Mike. We were so pleased with our master bedroom closet last fall that we called him back for the rest of the bedroom closets. We plan to have him design and install a garage system this spring. Mike provided all the information and options we needed to choose exactly what would work best for us, but never used high pressure tactics to get us to buy more than we needed. The installers worked quickly and cleaned up after themselves....absolutely no problems. Very happy with the results.
Michael B.
Oct 2014
unknown
Richard H.
Oct 2014
Excellent design and workmanship. More expensive than others but higher quality. Final product exceeded my expectations. Very reliable and professional. I would certainly use this provider in the future for any similar work.
Tawnya C.
Oct 2014
unknown
Thomas N.
Oct 2014
HEverything went just as planned. Workers arrive exactly on time and completed the job in a timely manner. Workers were both courteous and professional. Clean-up was wonderful and the closet looked beautiful. Our designer was Mike Hood who worked with us in designing the closet so that we got just what we wanted. He kept in touch to see that plans were exact and followed up after the design was installed to see that my wife and I were completely satisfied. We would not hestitate to use Closets By Design for future business and would ask for Mike once again.
Cathryn H.
Oct 2014
They were on time and performed the service very professionally. It was a great process and I was very pleased with the design process and the installation. The closet gives me so much more room than without their product!!!
James M.
Aug 2014
unknown
Diane W.
Jul 2014
unknown
Clay J.
Jun 2014
They did my walk-in closets pretty well. They were very professional and did a great job. The price was great and I was very happy with the overall installation. The design was very professional and they did break down the cost. The installation was done very fast.
Carl W.
Jun 2014
It went very well. The installation took about 1/2 day was done very professionally and completely cleaned after themselves. We have been very happy with the result.
Richard Z.
May 2014
Wonderful. Keri, the design specialist, did an excellent of taking nothing but a concept and coming up with a design to meet our needs. Her design concepts, measurements and customer service was wonderful. I would recommend her highly.
Erin V.
Apr 2014
We had 3 closet systems installed and are extremely happy with how they turned out. Our sales representative was excellent! She was very responsive and professional.
Randi Z.
Apr 2014
unknown
Alexis S.
Mar 2014
.
CAROL B.
Mar 2014
We were so happy with how the mudroom turned out it was no
question that we would call Closets by Design again when it was time to do the
kids closets.
Kathy was so friendly and helpful. She helped us get the fastest install date and followed up
every step. We are thrilled with
the product and the people that we have worked with on this project.
question that we would call Closets by Design again when it was time to do the
kids closets.
Kathy was so friendly and helpful. She helped us get the fastest install date and followed up
every step. We are thrilled with
the product and the people that we have worked with on this project.
Deanna C.
Feb 2014
Salesperson came to the house and together we designed the closet. A few weeks later, installers came and installed it quickly. It looks great and they did a high quality job.
Brian E.
Jan 2014
This Company did an outstanding job right from the beginning....the sales consultant was prompt, professional, and followed up after the installation to make sure everything went smoothly; our installer made sure everything was done correctly and worked efficiently and finished in several hours.....we are really happy with the overall experience!! We would definitely use this Company again and certainly recommend to others....
Saundra S.
Jan 2014
Dan, the installer, was very pleasant and worked quietly. It was a long time from date of order to installation, six weeks.
Licensing
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FAQ
Closets by Design is currently rated 4.9 overall out of 5.
Closets by Design accepts the following forms of payment: CreditCard
Yes, Closets by Design offers free project estimates.
No, Closets by Design does not offer eco-friendly accreditations.
No, Closets by Design does not offer a senior discount.
No, Closets by Design does not offer emergency services.
No, Closets by Design does not offer warranties.