Chimney Top Masonry

They were on time, curtious and very professional. I would recommend them to anyone.

Having work done on a chimney is expensive business. This chimney needed a lot of work and this provider quoted it out in several parts and told me he would do whatever I needed. In this case, I was selling the house and didn't want to make a big investment. So I opted for the services above which fit my budget. It allowed to make the chimney functional for the new owner as a gas fireplace only and addressed the biggest issue which was a broken missing flue.   I had to follow up a few times, but for the most part there weren't any big delays and the work was done to my satisfaction. I would recommend this provider highly.

I called this company and wanted to know if they could give me an estimate on rebuilding my firebox in my fireplace.  They agreed to do this and we agreed on them coming to my home at 7:00 AM on a Wednesday.  I stayed home until 7:30 and they were a no show. I headed into work and called them.  I asked if there was some sort of miss-communication because they never showed up. They never gave me a reason as to why the no-show but we agreed for them to come out later in the day when my wife would be home. They did make this appointment and left a very fair estimate.  They called me the next day and we reviewed the estimate and I agreed to have them do the work.  They informed me that they would be out in a week to a week
in a half but if it rained it would be delayed by a couple of days.  I said this was fine. I never heard  back from the company.


Update

Company called me up after reading my original review and apologized.  They said they would be able to come out in the next week and give me 50% off for cleaning the chimney.  I agreed to have them come out and do the work we had originally agreed upon which was a complete rebuild of the fire box and cleaning the chimney.

They did come out as scheduled however, I was surprised when they left.  The original estimate was $840 for a complete rebuild of the firebox and another $150 for cleaning the chimney.  Instead of doing a complete rebuild of fire box (back  plus both sides) they rebuilt only the back and simply replaced a few bricks on both sides.  They also cleaned the chimney.  The total bill came to $740.  I did not have a  problem with the quality of their work but it was not what we had agreed on. The other problem was that when they left the damper was jammed and would not open and close properly.  It took me about 45 minutes to fix this on my own.  They also told me they would email me an invoice but I never received an invoice.  Also, they said if I used them again they would give me 50% off a chimney cleaning.  I was supposed to get 50%off for cleaning the chimney this time but do not know if they honored this because again, I never received an invoice.