Working with everyone at Champion has been great. Starting with the sales rep. Rodney. He was so professional and friendly. He answered all my questions and showed me all options for windows and financing. Everyone I've worked with have been helpful and professional. The windows look great and are high quality. I would definitely reccomend them to anyone looking to get new windows.

I loved my experience with Champion. This is the second time that I have used them for a home I have owned. Always the highest professionalism even during this current pandemic. The siding and windows are the best I have seen by far and best price with lifetime warranty. Very happy!

I just experienced the worst customer service I have ever received in my life. It all started with Champion Windows salesperson giving me a quote. We were negating back and forth and agreed on a price. I then received a phone call indicating that Champion Windows could not honor that price we agreed on and he would have to raise the price. During window discussions my wife specifically asked if our existing room darkening window treatments could be used with the new windows. The salesperson indicated that the new windows would look exactly the same and we’ll be able to use the existing window treatments. Once the windows were installed it was discovered that the window treatments would not work, and new ones had to be purchased. That was not in our planned budget for this project. Their clean-up was less than desirable. After the windows were installed and the technicians left we noticed left over scraps inside the house and cigarette buds left in the yard. These issues were brought forth to Champion Windows and nothing was done. They had no customer empathy. There was no customer satisfaction. We reached out to them on the window treatments immediately and they only offered to pay $500 for a fraction (2.2% of the overall window bill ($22K, 7% of the window treatment cost $7K) of them and requested us not to give any negative press. Based on this experience, I would recommend staying away from using Champion Windows at all cost. They don’t stand behind their words and will say anything they need to get a sale.

Champion came out and did a sales pitch and we signed a contract to have a three-season room on our house. We wrote a check and then heard nothing from them for 5 weeks. After several follow up calls and talking to at least 10 people in the organization, they told us they can't do the room for the price quoted to us and cancelled the contract - didn't even offer to re-spec the project and just cancelled it. Every single person I talked to was rude & just passed the buck. Based on my conversations, it seems knew for several weeks that they wouldn't be able to perform the work but wanted to keep the cash on hand. Run away from this group.

They did an amazing job on our overhang on our deck. Highly recommend this company. Thanks guys

It was Okay

Great job. Would hire again

It was exactly what I expected, my utility bill went down with the thermal windows.

An over the deck project was designed that required HOA approval. Champion's handling of this project lacked any sort of professional behavior. 1) Champion secured funding from a loan account prior to submitting and receiving HOA approval. This caused the customer, me, to have to start making payments on a project that was not approved. I contacted Champion to inquiry about this and then they finally submitted for HOA approval. 2) The HOA ended up denying the project for not conforming to HOA rules and no other solution would fit the dimensions. I emailed our sales rep multiple times, I called the sales rep and left voice messages asking for a process to cancel project due to HOA denial. No reply was received. I called Champion office and asked to speak to the sales rep's supervisor/manager. I left a voice message with that person. I posted a message on the Champion website asking for someone to contact us about the cancellation process. 3) After an email request, asking another Champion employee for the sales reps supervisor/manager contact info, the sales rep finally responded that the contract was cancelled and an email message confirmation would be sent in the morning. That was 4 days ago (as of this writing) and no email has been received. I called the finance company and we still have a balance due on a loan that should never have been started before HOA approval was received. I have all sent and received email messages necessary to verify the above statements. Champion's actions on this project (securing funding before approval, refusing to respond to customer emails and voice mails) are not befitting a trusted company.

It went well, workers were great installing the windows. Very Respectful.

The installers were efficient and worked quickly. I was confident concerning the installation and the sealing of the windows. They cleaned up everything after completion.

Great!!! This is my second set of windows I’ve gotten from Champion.

The windows and front entrance door were installed quickly, efficiently and the installers were great to deal with. They made sure everything was installed and worked correctly and cleaned up when they were finished.

Very good.

Went well. Quick completion. Neatly done with very little interruption to our lives. Quality work.

They were very efficient and the windows look and work great.

This is the second house I have had Champion windows installed. They are efficient, professional, and the windows are beautiful. Both times it has greatly lessened my heating and cooling bills. I am completely satisfied.

They were on time and professional and did a wonderful job.

Things went well.We had a change in order with gutters color Champion change No problem

All replacement.

Took a long time to start the project once we committed. Once the job started the work was good, . We did have to call them back because they neglected to calk on the outside and you could see daylight above the windows. They quickly responded and rectified the issue. This is now my favorite room in the house.

Service was not good at all. The guys they had doing our siding took forever to do the job. Siding was suppose to take 10 day but ended up taking over 2 months. Didnt finish what was asked. Left a huge mess for us to clean up. We will never use them again. Nor reccomend them to anyone. We wanted a reputable company but would of got better service from a small company.

It went well, but the window trim looks unfinished. The financing has turned into a nightmare. Greensky has an outrageous interest rate and it's more like loansharking, because of the rate of interest charged is so high that payments don't make a dent in the principal balance.

Very well. Completely satisfied

Workmen showed up on schedule & even worked in inclement weather.