Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

CERTIFIED HOME IMPROVEMENTS/EQUITY REMODEL INC

General Remodeling, Basement Waterproofing


Services we offer

HOME IMPROVEMENT FOR BASEMENTS, DECKS, WINDOWS, SIDING, GARAGE DOOR AND SIDING.

Reviews

2.17 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
14%
3
0%
2
14%
1
71%


Rating CategoryRating out of 5
quality
3.8
value
3.4
professionalism
1.7
responsiveness
2.2
punctuality
3.3
Showing 1-7 of 7 reviews

Eisha A.
11/2007
1.0
remodeling
  + -1 more
He went ahead and took measurements of our basement and we tentatively put down time for him to come back a week later but I canceled the follow-up appointment after reading the other reports on Angie's List. I have never heard of a "sales policy" like this and it strikes me as very sexist and shady, so I will not be proceeding with this vendor.
Description of Work: I will not be hiring this Owens Corning installer (or even finishing the estimate process) as the salesperson (Tim Donolon) refused to go through his pitch and provide an estimate unless he could also speak with my husband. He showed up at my house at the agreed upon time but when he found out that my husband was on "baby duty" and would not be joining us he said he needed to reschedule for a time when he could get at least 2 hours with the two of us. When I told him that would be impossible and I was making the buying decision anyway he said he could not proceed unless he could talk to both of us and would need at least 90 minutes. He then calls his "manager" and said in a very sarcastic tone that my husband was "babysitting" and could not join us and we would need to reschedule.

Rating CategoryRating out of 5
professionalism
1.0
punctuality
5.0


MARTIN G.
12/2006
1.0
remodeling
  + -1 more
We asked Owens Corning to come out to give us an estimate to finish our basement. Their product seemed good, but the salesman used a very high pressure sales pitch and wouldn't leave our house. He spent about 4 hours in our house, yet he never calculated a cost or any specific numbers. Worse, he said he had to come back to complete his cost calculations. He did. His price was OK, but he said we had to join Sam's Club and allow tours of our house to get the price from 48,000 down to 32,000. I was quietly insulted by the patronizing used car salesmen tone delivered to me by an unsophisticated presumptuous young man who thought he could wedge himself into our good graces by complimenting us on our house, playing our piano, and telling us about his life. What a pain. Don't bother with this company, they seem to be too slick and undignified.
Description of Work: None.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
1.0
responsiveness
2.0
punctuality
5.0

$32,000

MATT L.
07/2006
1.0
remodeling
  + -1 more
My advice would to be to never allow a salesman into your house from this company unless you like being harassed and put down for not overpaying and signing up without the opportunity to shop around. I can finish my basement three times over exactly how I want it the traditional way versus their way. The quote of $31000 didn't even include carpet, the half bath that we want, or a bar.
Description of Work: We set up an appointment while at Homearama and should have never let the salesman in our house. He arrived 30 minutes before our appointment and stayed from 7PM until...12:50AM! I finally had to tell him to leave at 12:30 and it still took him 20 minutes to finish up and get out the door. It appears he had no intention of leaving until we said yes. This was very high pressure and I felt like I was dealing with a car dealer but couldn't walk away since he was at our house. The price kept dropping if we signed up that night, it was very high pressure, and at times while he was on the phone with his "manager", it felt like he was insulting us for not accepting a great deal of only $60 a square foot for our 510 square foot basement.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
punctuality
2.0

$31,000

SHANNON O.
03/2006
2.0
remodeling
  + -1 more
After I pushed the Owens Corning guys out the door, I researched the system on the Internet. Apparently the high-pressure multi-hour sales pitch is standard, as is the widely negotiable price. After reading through information about Owens Corning's basement systems online, I know I will NOT have them in to finish my basement.
Description of Work: I made the mistake of allowing the Owens Corning Basement Systems salesmen into my home to give me an estimate for finishing my basement. All I wanted was an estimate. The salesmen arrived at 7:45 pm- after the company called & told me they were in the neighborhood & could stop by that evening. I finally demanded they leave at 10:30 pm. Their tag-team sales presentation is EXTREMELY high-pressure, & they get quite pushy when you say "No". The price was high, but came down quickly the more times I said "No". I finally pushed them out the door without signing anything, but it wasn't pleasant.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
2.0


DINA W.
02/2006
1.0
remodeling
  + -1 more
Very poor overall. They gave me the 'buy this time share speech' feeling. I was very creeped out by the whole conversation. Very unprofessional and pushy.
Description of Work: Basement refinishing. I did not even get to the point of hiring them because they would not visit unless both husband and wife were present.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
3.0


SHARON N.
10/2005
4.0
remodeling
  + -1 more
WORKERS ARRIVED ON TIME, STAYED UNTIL THE JOB WAS FINISHED AND EVEN MANAGED TO COMPLETE THE JOB AHEAD OF SCHEDULE. WAS NOT IMPRESSED WITH THE SALESMAN WHO MADE SEVERAL PROMISES BUT DIDN'T FOLLOW THROUGH ON THESE PROMISES. ALSO, THERE WAS A LACK IN COMMUNICATION BETWEEN THE ON SITE WORKERS AND THE JOB FOREMAN. INFORMATION WAS CHANGED AND THE WORKERS WERE NOT INFORMED OF THESE CHANGES WHICH RESULTED IN THEM NEEDING TO REDO SOME OF THE WORK THAT THEY COMPLETED.
Description of Work: FINISHED BASEMENT WITH THE OWENS CORNING BASEMENT SYSTEM. THIS INCLUDED ADDING WALLS, A DROPPED CEILING, LIGHTING AND APPROPRIATE SWITCHES AND OUTLETS, PHONE OUTLETS, CABLE OUTLETS, DOORS HEAT/AC VENTS, SMOKE DETECTORS ETC.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$30,000

Jeff H.
10/2003
1.0
basement waterproofing
  + -1 more
COMPANY CALLED TO CONFIRM APPOINTMENT ON OCTOBER THE 6TH. I ARGUED WITH THE COMPANY FOR AT LEAST 5 MINUTES TELLING THEM MY WIFE AND I HAD DIFFERENT SCHEDULES AND WE BOTH WOULD NOT BE THERE. THE COMPANY NEVER SHOWED FOR THE ESTIMATE AND I NEVER RECEIVED A CALL . I TOOK THE TIME TO CLEAN AND PREP THE BASEMENT AND THEY COULD HAVE LEAST CALLED ME.
Description of Work: I CALLED THE COMPANY ON OCTOBER 2 TO MAKE AN APPOINTMENT FOR AN ESTIMATE. THE APPOINTMENT WAS ARRANGED FOR OCTOBER THE 7TH.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
1.0


    Contact information

    11240 CORNELL PARK DR STE 102, Cincinnati, OH 45242

    WWW.CERTIFIED1.COM

    Service hours

    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 1:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    General Remodeling,
    Basement Waterproofing

    FAQ

    CERTIFIED HOME IMPROVEMENTS/EQUITY REMODEL INC is currently rated 2.1 overall out of 5.

    Monday: 10:00 AM - 8:00 PM

    Tuesday: 10:00 AM - 8:00 PM

    Wednesday: 10:00 AM - 8:00 PM

    Thursday: 10:00 AM - 8:00 PM

    Friday: 10:00 AM - 8:00 PM

    Saturday: 10:00 AM - 1:00 PM

    No, CERTIFIED HOME IMPROVEMENTS/EQUITY REMODEL INC does not offer free project estimates.
    No, CERTIFIED HOME IMPROVEMENTS/EQUITY REMODEL INC does not offer eco-friendly accreditations.
    No, CERTIFIED HOME IMPROVEMENTS/EQUITY REMODEL INC does not offer a senior discount.
    No, CERTIFIED HOME IMPROVEMENTS/EQUITY REMODEL INC does not offer emergency services.
    No, CERTIFIED HOME IMPROVEMENTS/EQUITY REMODEL INC does not offer warranties.
    CERTIFIED HOME IMPROVEMENTS/EQUITY REMODEL INC offers the following services: HOME IMPROVEMENT FOR BASEMENTS, DECKS, WINDOWS, SIDING, GARAGE DOOR AND SIDING.

    Contact information

    11240 CORNELL PARK DR STE 102, Cincinnati, OH 45242

    WWW.CERTIFIED1.COM

    Service hours

    Monday:
    10:00 AM - 8:00 PM
    Tuesday:
    10:00 AM - 8:00 PM
    Wednesday:
    10:00 AM - 8:00 PM
    Thursday:
    10:00 AM - 8:00 PM
    Friday:
    10:00 AM - 8:00 PM
    Saturday:
    10:00 AM - 1:00 PM