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Carthage Roofing

Founded 2008 • With Angi since August 2011

Carthage Roofing, A professional residential and commercial roofing contractor. We have been servicing the Cincinnati, Dayton and Kentucky areas since 2008. Our experienced staff has a proven track record with helping home owners with filing insurance claims and getting there projects completed. All of our contractors are licensed, bonded and Insured for your protection and all pride themselves on excellent customer service, Free Roof Inspections and being highly skilled installers. Roof damage can happen many ways Hail and Wind are just a few. Sometimes the damage is very easy to spot. But what about when it isn’t, you should call one of our trusted roof inspectors to check for hidden damage on your roof. Call us now for a quick and complete Free Roof Inspection Today.

Amenities

Free Estimates
yes
Warranties
yes
Senior Discount
500.00
Eco-Friendly Accreditations
No
Bonded
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

1.6

(4) Verified Reviews

Showing 1-4 of 4 reviews
Erin M.
1.0
11/17/2022
TLDR - Started work without consent. Were no prepared to complete the job. Didn’t have the material we agreed on. Communication and response to our concern was rude and dismissing. My husband and I had been in contact with Carthage Roofing to replace the front facing mini-mansard roof on our home. Our contact, Rob, asked us to go to Willoughby Supply to pick out the specific siding we wanted. We responded back the week of 11/6 with the exact product we wanted. They agreed to contact us during the week of 11/14 to set something up to get started. On 11/14/22 they arrived between 8-9am unannounced and began to remove the current roof with no call/text/or knock on the door. They removed the remainder of the roof and then Rob left to pick up the material at Willoughby Supply. At that point Rob called my husband and explained that they did not have the material we requested and that we would need to pick something else or wait one to three, or more, months for them to order what we requested. The major issues were 1) they began work without notice 2) they fully removed our roof before making sure they had the correct material to finish the job 3) Rob was an incredibly poor communicator during the entire process. We felt forced to make a decision and get material installed that was not the agreed upon material because our roof had already been removed. Although Rob insisted that he did not force us to make any decision, it was his error in not securing the material that changed our circumstances drastically. Had Rob checked to make sure he had the material to complete the job before beginning, he would have discovered that he did not have what we needed. At that point we would have waited for the material to be ordered and still had our current roof. Instead we were forced to make the decision to change the material or wait one or more months in winter completely without that large section of our roof. The material that they had available has made our home look cheap and significantly impacted our curb appeal. We filed a complaint with the Better Business Bureau and the response from Carthage was a joke. They completely dismissed our concerns and made no attempts at any amends.
Description of Work
Replacement of front facing mini-mansard roof.
Category
roofing
Janis B.
3.0
06/25/2018
I hope this will be taken as constructive feedback to improve business practices and professionalism. I would advise caution, research the process, vet carefully with other estimates/quotes, check for quality of all materials used (e.g. thin aluminum flashing vs. copper flashing) and use a contract instead of a handshake deal based on what could be a very inaccurate estimate. This is my experience: A roof leak was not repaired after 2 visits by Carthage Roofing costing cash $250 charged at the first visit only. Carthage Roofing owner was responsive and provided estimates for a partial and a complete roof replacement. Roof replacement was promptly scheduled. I had a quote from another roofer with the same type materials for the same pricing but less quantity therefore less cost. Due to the rain threat I hastily trusted and assumed that the estimate given by Carthage Roofing would be the basis and the final charge would be for actual work and materials used. Delivered items were inventoried and photographed when delivered as exactly what was specified on the estimate. Materials were verified to be overestimated when Carthage Roofing owner and sons were observed removing approximately 20% of delivered materials to the owner’s business/personal pickup truck. When asked, Carthage Roofing owner argued vigorously that there were materials used that were not on the estimate. After contentious discussion he offered to add to the job the removal of construction materials from a shed tear-down he valued at $500 (Junk King was $380 for identical job) and a $400 reduction of the charges he intended to collect. He tried to collect the charges hours before the job was complete, and after extended argument again, we agreed that I would pay after roof was finished, cleanup completed, and workers gone. He came later that evening and I paid $6,000 minus $400 reduction to equal $5,600, and I requested an accurate invoice to support his charges. An invoice was provided a week or two after payment. My inventory, notes, and photos showing work done, materials delivered, materials removed, did not agree with the final invoice. In addition, the charged estimated layers (2) removed don’t agree with layers I observed actually removed (1 layer over 95% of roof). The Carthage Roofing owner twice adjusted the invoice detail of items charged, basically moving items around to justify the final price he collected. Compared to a quote received from another roofer and according to the Carthage Roofing estimate, it appears I have been overcharged and the owner had either no ability or intention to accurately invoice for the job. The roof was promptly replaced, the crew was a hardworking, mostly non english speaking group of men, apparently contractors to Carthage Roofing. The leak is repaired. The roof is working but the flashing doesn’t match in color. Gutters were incompletely cleaned and still loose in some areas. The minor siding repair failed and when contacted, the owner did not want/could not offer follow up but instead offered a refund for part of the $100 charged, but has not acted on this yet. It is difficult to vet this type of transaction, but months later and after much thought I hope I have fairly and accurately depicted my experience with Carthage Roofing.
Description of Work
Repair/Replacement of roof, gutter cleaning, minor siding repair and vent cleaning.
Category
roofing
Shirley G.
1.0
06/02/2016
When I looked, I noticed the color wasn't what I wanted. The shingles were standing up on one side of the house and he told me the sun would make it lay. I had him look again and he found a nail that needed to be be removed. Later the rain came, and I noticed the rain came through the ceiling and walls in my garage which has never happened. You can see where the rain has ran down from the roof on the side of the house.
Description of Work
They were supposed to put in an overlay. I assumed that's what they did.
Category
roofing
Judy B.
1.0
07/07/2014
Description of Work
NOTHING!!!!!!!!!! I ASKED THEIR REPRESENTATIVE TO LEAVE!!!!!!! I believe Carthage Roofing and/or their representatives are scamming potential customers and are definitely false advertising when they quote, "Call us now for aFree Roof Inspection Today." I made an appointment with their representative who said he would be out that day but instead called the next day, without an apology, to come out that day. instead for his arrival. Within the first five minutes, their representative said, "There will be a $150.00 charge for your roof to be inspected." I asked him to leave immediately saying, "I could have saved you the drive to my home. I have never been charged, in the last 40+ years for an inspection and/or estimate and that he and/or his company were a scam!"
Category
roofing

Service Provider Response

Sorry you had a bad experience with our company, but we charge for roof inspections especially on steep roofs where the inspection is hard to get to. Also if you would of choose us to do the work the 150 dollar inspection fee would of went towards your total cost for repairs hope you have had your repairs addressed and have a great day. Thank you for the opportunity to do business with you.

Phone

Address

6809 Vine St

Cincinnati, OH 45216

Service Categories

Insurance Agencies

Other Information

Services offered

Here at Carthage Roofing the Services we provide are • Free Roof Inspection • Roof Replacements • Repairs • We only use top rated roofing materials for your project • GAF / ELK • Help with insurance company claim process • No money up front for repairs

Payment options

Check
PayPal
Visa

FAQ

Carthage Roofing is currently rated 1.6 overall out of 5.

Carthage Roofing is open:

Sunday: Closed

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: Closed

Carthage Roofing accepts the following forms of payment: Check, PayPal, Visa

Yes, Carthage Roofing offers free project estimates.

No, Carthage Roofing does not offer eco-friendly accreditations.

No, Carthage Roofing does not offer a senior discount.

Yes, Carthage Roofing offers warranties.

Carthage Roofing offers the following services: Here at Carthage Roofing the Services we provide are • Free Roof Inspection • Roof Replacements • Repairs • We only use top rated roofing materials for your project • GAF / ELK • Help with insurance company claim process • No money up front for repairs

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