CALL NOW SERVICES LLC

I FEEL VIOLATED BY THE RATES THEY CHARGED. A MINUTE AFTER TELLING THE SERVICEMAN THE SYMPTOMS, HE WROTE UP A QUOTATION FOR TWO SCENARIOS: (1) A $296.25 CHARGE FOR JUST CLEANING THE BURNER; (2) A DISCOUNTED $240 CLEANING, PLUS A $59.50 1 YEAR SERVICE AGREEMENT FOR INCLUDING 1 VISIT FOR THE SAME PURPOSE OVER THE NEXT YEAR. SINCE TELLING THEM TO LEAVE WOULD HAVE COST ME THEIR OBLIGATORY $89.50 HOUSE CALL FEE, I RELUCTANTLY CHOSE TO PAY THE $299.50 FOR OPTION 2. WHEN I TOLD THE SERVICE MAN THAT SEEMED EXCESSIVE, HE TOLD ME THE PRICE OF MY MODEL (AO SMITH 50 GAL, GAS, POWERVENT) HAD SKYROCKETED RECENTLY. HE OPENED HIS BOOK AND SHOWED ME SOME $1500+ PRICE FOR IT TODAY. LATER, I CALLED THE LOCAL PLUMBING DISTRIBUTOR AND WAS QUOTED $550.73 FOR THAT MODEL TODAY! I CAN UNDERSTAND SERVICE CALLS ARE EXPENSIVE, BUT FOR $300 I WOULD HAVE EXPECTED NEW BURNER PARTS, NOT A 15 MINUTE CLEANING. THE WATER HEATER PROBLEM WAS SOLVED BY THIS CONTRACTOR, BUT AT A HUGE COST TO ME.