Buddy's Flooring America Ridge Road

The process went really well - selection, measuring, scheduling, and installation. They made it easy and painless. Allowed us to take multiple samples home. Once we made our selections, the manager Steve Baker came to our house promptly to measure the two rooms, and did it after hours when we would be home, making it convenient on us. Ordering was a breeze, the carpets were in and ready for install within the timeframe we were told. Both carpets were installed in the same week. They did a superior job. The carpet looks great! They hauled away the old carpet when done. It could not have been easier to work with them. I highly recommend working with them for your carpet and flooring needs.

The installation was smooth and the carpet was a great price.  But they lost our payment (check)!  They called us for another payment and pressed for a credit card.

We had to put a stop check on the first payment and drop off a second check payment.  When I tried to find out how this happened, and they explained that was probably lost  in someone's purse -- but don't worry, this person is trustworthy.  When I pressed for more details they explained that the person was the manager's sister and introduced me to the manager.  Like that makes me feel better?  

Good price, good installation, but shoddy/weak/strange business practices.  No way would I give them a credit card number.  Second check has cleared and I do wonder about the first check.

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