BETTER WINDOW CLEANING LTD

Great not a big job but too high to myself.

Have used frank for years. Does two properties.

they came on time and completed the work efficiently and well.  I will use them every year.

The company came several times, and each time we were less than satisfied with the windows. The last time they came, we were away and had not removed the screens. Rather than waiting for a confirmation call from me before they came, they came without our knowledge. We found out they had come when we received the bill. Since the windows did not look like they had been cleaned and we had not confirmed the job, I assumed it was a billing error. When we spoke, they indicated they had come without our approval, removed the screens they could from the outside, and done the work. At that point, I cancelled our relationship with the company. We will not use them again.

They missed one appointment and had to reschedule.  The employee involved took the initiative himself and got the job done the next week; no help from management or office staff. Did the work quickly and well but left all the leaves on the ground (didnl't know if clean up was included).  Despite the "no" on "Would you use this company/individual again in the future?",, I actually haven't decided if I'll use this company again for my gutters in fall 2013. (you need to add "not sure" to that question)

ETwxcellent service. I've been a customer for several years now. They come out in spring and fall to clean out the gutters on my two-story house. They always call me before they schedule the job so that they clean the gutters out after all the leaves and other things have fallen. The price, professionalism and service is excellent.

Took a few calls to get them to come out, but great job done and cheap.

I use them twice a year. The work costs me $158. I have a two-storeyed house. They call before they come out. They come out immediately. They are very quiet when they do their job. I cannot comment on their price as I have not compared the same with other companies. I will continue to use them in the future.  

They do a great job. Interractions have been pleasant and professional. Since we are on a regular plan I do not have to call them and make an appointment. They give us a heads-up letting us know they are coming. They are great at returning calls.

Service was very good. There was a little confusion on when they were coming, but came faster than expected, work looked great and they did not damage house, yard or landscaping. They called right before the work was finished saving me from waiting around home for them to finish. I was very happy.

Excellent, prompt service at a fair price. Responded quickly to all our questions and requests for changed and additional work. Made several suggestions to improve the results of the job. Provided additional cleaning, removal, and transport services.

The company was very good about getting back to me and scheduling after my initial call. Tom was very nice and efficient although a little clumsy as to leaving wet towels on my hardwood floors and breaking off a bit of my rhododendron. Asked him to be more careful and he was accommodating. My biggest beef was that I realized the windowsills in between the storms and windows had not been cleaned by the end of the day and could not believe that was not included in the price. This was never discussed. Tom was happy to come back the next morning, but I was not too happy those details were not told to me with the initial quote. This added $90 to my bill. Turned out he went ahead and cleaned my screens since he was coming back. Overall good job, but I would have to think twice before rehiring.

They came out the day I called and gave me an estimate. The work was done and the gutters were cleaned including flushing the downspouts and making sure they were running clean.

Were very professional and nice. They were on time and did it with in the time period that they said it would take. They did not leave a mess and you could tell they took their time and did a very nice job.

EFFICIENT, TIMELY, PROFESSIONAL CALLED BACK TO SCHEDULE FOLLOW UP CLEANING.

SUBCONTRACTED OUT. VERY RESPONSIVE AND DID AN EXCELLENT JOB. WE WILL USE THEM AGAIN.

THEY WERE VERY COURTEOUS AND THOROUGH. THEY WERE PERSONABLE, AND THEY CLEANED UP THE MESS.

THEY RETURNED MY CALL PROMPTLY, WITHIN 24 HOURS, CAME TO THE HOUSE TO GIVE AN ESTIMATE; AND WITHIN 1 WEEK, THEY HAD COMPLETED THE JOB. I WOULD HIGHLY RECOMMEND THEM TO ANYONE.

WE HAVE USED BETTER WINDOW CLEANING, FOR SIMILAR SERVICES, IN THE PAST. THIS TIME, THEY (UNPROMPTED) SUGGESTED USING A DARKER STAIN COLOR, SO THAT THE DECK WOULD NOT NEED TO BE RE-STAINED AS SOON.

JIM, SERVICE PERSON, WAS EXCELLENT IN ALL ASPECTS AND OFFERED OTHER HELPFUL INFORMATION TO ME.

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HIS WORK WAS SO GOOD. IT WAS A GREAT EXPERIENCE. HE WAS VERY ENTERTAINING AND WE WANTED TO ADOPT HIM AND HAVE HIM OVER FOR THANKSGIVING DINNER. WE HAVE A 3 STORY HOUSE AND INSTEAD OF GETTING DOWN THE LADDER AND MOVING IT HE JUST HOPS IT AROUND. HE WAS GREAT!

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