Founded 1907 • With Angi since November 2001
Service Provider ResponseThank for taking the time to provide your feedback of our services. The timing of the treatments are based upon weather and tree biology. The actual date of a treatment can vary greatly from year to year, depending on weather patterns. For example, a late spring or an early spring can alter the treatment date by many weeks. An estimated completion date is provided to each client so as to give them a general idea of when the treatment will occur. Thank you, again, for your input, and for providing us the opportunity to be of service.
Service Provider ResponseThank you for the kind words. We pride ourselves on the skill, professionalism and, most importantly, safety consciousness of our team. We look forward to taking care of your tree/shrub needs in the future.
Service Provider ResponseThank you for the kind words. I passed this along to the crew and they said "thank you", as well! We look forward to taking care of the rest of your trees and keeping the remaining Austrian Pines healthy! I look forward to our next visit.
Service Provider ResponseWe greatly appreciate you doing business with us in the past. In regard to current work, it seems that we may have miscommunicated, as this Angie’s List entry is the first correspondence I have received that notifies me of your disappointment. I was at your home on 5/1/14 at approximately 10:00 a.m. to do an inspection of a Spruce tree to the right of your drive. No one was home to meet with me, however I did look at the Spruce in question and was unable to diagnose it on the spot, since the lowest braches were too far off the ground for me to examine. I had intended to have one of our arborists stop by with our bucket truck to collect samples for diagnosis at our laboratory facility in North Carolina. The truck was unavailable, however, so the week of May 12th would have been the soonest I could get them out there. I apologize for not conveying this to you, and this solely my fault. It is the beginning of the week of the 12th and I just received this message. If I had known you were interested in a more urgent response, I would have put together a proposal for you to approve a scheduled, charged visit, rather than a complimentary visit when the truck would be in your area. I hope you will accept my apology for not communicating more clearly with you. Please understand that we value and respect our customers. Should I have known you were looking for contact from me immediately I would have definitely been in touch immediately. Sincerely, Guy A. Fortner
Service Provider ResponseIt was a pleasure taking care of your property and I am glad our arborists performed to your expectations. I will pass this along to them, as they appreciate hearing the feedback. Thank you for your business and I look forward to our next visit.
Service Provider ResponseThank you for such a great review. I am glad we were able to meet your expectations, and I look forward to being your arborist in the future. I will pass this along to the crew, as well.
Service Provider ResponseWe are glad you were happy with the work. Hopefully we will have the opportunity to bring the Oak in the front yard back to good health. Thank you for choosing Bartlett.
Service Provider ResponseIt was a pleasure taking care of your property. You have a beautiful landscape and our goal is to keep it that way. We look forward to taking care of your Ash, Spruce, Pear, Maple and other plants. Next year we can focus on keeping the Emerald Ash Borer at bay, as well as stopping the fireblight we found.
Bartlett Tree Experts - 91211 is currently rated 4.5 overall out of 5.
Bartlett Tree Experts - 91211 is open:
Monday: 7:30 AM - 4:00 PM
Tuesday: 7:30 AM - 4:00 PM
Wednesday: 7:30 AM - 4:00 PM
Thursday: 7:30 AM - 4:00 PM
Friday: 7:30 AM - 4:00 PM
Bartlett Tree Experts - 91211 accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
No, Bartlett Tree Experts - 91211 does not offer free project estimates.
Yes, Bartlett Tree Experts - 91211 offers eco-friendly accreditations.
No, Bartlett Tree Experts - 91211 does not offer a senior discount.
Yes, Bartlett Tree Experts - 91211 offers emergency services.
No, Bartlett Tree Experts - 91211 does not offer warranties.
Bartlett Tree Experts - 91211 offers the following services: Residential & commercial tree care, pruning, cabling, bracing, insect, disease, plant diagnostics, soil testing, lightning protection, pest management & fertilization.
Transplanting, resale & firewood.
Additional service areas - Cincinnati, Lawrenceburg, Florence, Warsaw, Carrollton, Williamstown, Falmouth, Maysville, Hillsboro, Newport, Alexandria & Covington,Erlanger,Union,Walton,Alexandria,Mason,West Chester,Liberty Township,Hamiliton,Loveland,Milford,Lawerenceburg Additional fax - (859)525-7415. Additional DBA - Select Pest Control Inc. Additional phone - (513)352-0080 & (513) 777-6480( 859)525-6515
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