Allison Landscaping & Water Gardens

"Allison Landscaping did a Spring cleanup in 2009 and 2010. In 2009, [Member name removed] paid $1536 for the cleanup and in 2010 they paid $1491. We billed them less because it took less mulch because they had the proper amount applied in 2009, but they still weren't happy so we lowered the price to $1388 to get paid. Not sure what the so called extra charges were, because we billed monthly for the mowing we performed at there house. [Member name removed] also had Allison fertilize there yard four times a year, with billing upon completion of services."

"Allison Landscaping fertilized [member name removed] yard ONE time in November. [member name removed] expected to get rid of all the weeds in the yard after one application and the weeds covered 90% of the yard. Allison Landscaping refunded his money for the application done, after sending out a bill when the first application was completed and tried several times to collect. [member name removed] said he finally received a statement in July and still did not pay."

"He was set up with a four step fertilization package. First step put down in March\April, second May\June, the third September\October and the last November\December. As he stated he had his first two steps done in April and May. The third step depending on the weather could and was late October due to the lack of rain received. If Allison Landscaping would have applied any fertilizer in the dry summer, he not having an irrigation system would have damaged his yard even further. He wanted a yard full of weeds to be weed free within a month or two which could have never happened. He said he cancelled services after the third application, but Allison Landscaping did not have a recorded of cancellation."

"[member name removed] and [member name removed] are sisters that had services contracted through Allison Landscaping and both talked about everything they wanted done, but were on limited budgets. Allison's trimmed their wish lists to meet what they could afford, but the tow sisters still thought they were getting everything they wanted at the price they could afford. The quotes they signed were for less work then what they wanted, which was told to them, but they did not hear. They also wanted to be home when the work was being down, but in landscaping you work when its not raining, not when a customer is going to be home. So when the job was pushed back because it was raining and we showed up the next day to perform the services they both were unhappy. If we would have shown up a week later they still would not have been happy. The small mowers talked about that damage the gate, fit through the gate fine. [member name removed]had a old split rail fence that was falling apart when we took on the contract. There was one split rail that keep falling down and Allison's would put it up for the first two weeks we cut the grass. The third week, the rail was broke in half when we arrived. This was explained several times over the phone to her, but she wanted something for nothing just like not all the services being performed for her Spring Cleanup. Allison's also has a retail store and during one of the busiest Saturday's of the year, the two sisters decide to come in and start complaining in front of a store full of customers. They were asked if Allison's could come out and meet them at the house early the next week, but they wanted someone to come out that day and would not leave until that happened. They finally left and Elayne, the sales person, went out to their house Tuesday of the next week. They were yelling at Elayne and she left without resolving anything. Realizing how they treated Elayne, a letter was drafted and being set out the following weekend, but they returned that Saturday before the termination letter was sent out, so it was handed to them instead of being mailed. There are times when you realize you cut your losses, because some people you will never be able to please and they want the world for nothing."