Founded 1947 • With Angi since November 2001
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
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Senior Discount
5%
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensing
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 50 reviews
Colleen M.
09/22/2020
Sarah is amazing to work with, from my initial inquiry call to my final call when the work was completed. There were a couple of challenges but her excellent customer service and attention to detail made for a great experience. If you need something, Sarah is your go to person. The company is lucky to have her!
Description of Work
Repair a couple of broken and cracked windows.
Category
glass repair, replacement windows
Lea P.
07/15/2018
Allied Glass & Mirror Co replaced the shattered pane of my patio door. Service was polite, professional, punctual and reasonably priced, just over $600. Very pleased with the customer service and workmanship. I would use their services again.
Description of Work
Replaced double pane glass of my patio door
Category
glass repair
Debbie B.
12/28/2017
I was very happy with them until I noticed after they had left that they left a lot of glass on the ground beneath the window that I will need to clean up. Other than that one small incident I was very happy with them, and I would hire them again.
Description of Work
They replaced a 5 foot by 6 foot double pane glass window in my home. On the second floor.
Category
glass repair, replacement windows
Kristine K.
03/02/2016
Great experience throughout the process: the first phone call, scheduling, install, and follow-up. Marty took my initial call--staying cheerful and patient with me as I tried to guesstimate the pane size(s)--and provided an estimate. Zach followed up with a service date & time (same day due to a cancellation, YAY!). George arrived, professional and prepared. He took care of everything on site, including cutting and clean up. He was very pleasant as he answered all my questions and explained his work. Zach called the next day to follow up. I'm quite pleased with every step and would call on them again!
Description of Work
Replaced three single-panes of window glass.
Category
replacement windows
Service Provider Response
Thanks so much for the wonderful feedback! If you ever need anything else, please do not hesitate to let us know :)John and Lynn C.
10/19/2015
Phone call only. Customer service seemed moderately impatient and not very willing to assist.
Description of Work
Trying to find repairs on window sashes. Their ad said they do window repairs, however they don't do these types of repairs, The woman was perhaps was very busy and she provided a commercial company name to call to see if they knew anyone, but she did not seem very happy about assisting. Too bad!
Category
replacement windows
Service Provider Response
Sorry we didn't have any wood workers to recommend. Happy hunting! We'll keep an eye out for any referrals :-)Jennifer G.
09/09/2015
Great service all around. I received a call the same day and Zach came out and measured the next day. Thanks to a cancellation, they were actually able to install that same day. So, I had a repaired door within about 24 hours of my first call from them. The technician was courteous and efficient, cleaned up the work area well and so on.
Description of Work
Replaced a broken single pane of glass in an antique entry door.
Category
glass repair, doors
Christina H.
02/03/2015
Fabulous company. The owner came out and measured the windows ASAP and was very prompt, down to earth, and helped us with any questions we had. Even had some screens replaced for us. Install was quick and professional! Will def use again!
Description of Work
Relaced some glass in some windows where the seal had broken.
Category
glass repair, replacement windows
NANCY S.
01/22/2015
Very frustrating that they did not respond in a timely manner. I was happy to go with Western Hills Window, they came immediately and looked at the problem and gave me a good price.
Description of Work
I sent them a message via Angies list e-mail form asking for a quote, giving specific address and problem. Never herd back from them.
Category
glass repair
Service Provider Response
Thanks for the feedback, [removed member name]! We had a few bugs in our system. For prompt service you can always call our shop directly (513)381-0096. Otherwise, please keep us in mind for your next project!JANE W.
08/29/2014
Cynthia R.
08/28/2014
SUSAN & JOHN C.
06/20/2014
DEBBIE B.
06/07/2014
john gregory N.
12/28/2013
All work was done professionally, though they did mislay my initial request. They responded two weeks later and were quite apologetic
Description of Work
Have ordered new cutome storm windowns on a sleeping porch, and repair of one storm windown over a stained glass decorative glass, as well as repair of a broken pane.
Category
replacement windows
Rosemarie K.
07/10/2013
I called them in regard to a piece of broken glass in our fireplace screen. A very courteous young woman took the dimensions and quoted me the cost. Our glass was ready within a few days & it was perfect. The glass was paid in advance & when my husband picked it up was charged a second time by accident. Sarah called the same day and while I was on the phone she credited our account right away. I was impressed with their service & immediate honesty and would not hesitate to recommend them.
Description of Work
They cut & tempered a piece of glass for our fireplace screen.
Category
glass repair
Janis K.
06/08/2013
I've not actually CONTRACTED with this supplier, but the workman's actions were so kind, I wanted people to know about it. Allied was working on a neighbor's home. When I saw him getting ready to leave, I asked him if the company bought or took vintage mirrors for re-use. (Item was a 1947 4x6 ft. wall mirror, once affixed to dining room wall. My mother had removed it years ago, and it had sat in the basement ever since -- no one wanted it.) He said "Sometimes, but often we just have to throw them away because they're scratched, etc." I asked how much it'd cost to have them take it. "Nothing," he said, and proceeded to cut the mirror in half and haul it away on his truck. I don't know if this kindness was just the workman's, or if this is how Allied does business, but you can be sure the next time I need glass or mirror work, I will call this company.
Description of Work
Removed unwanted 4x6 ft. mirror from basement.
Category
glass repair
Oscar M.
02/21/2013
Overall the experience went very well. I have no complaints. Do be flexible on your time to get the work done. Understand they are good, which means busy. They were able to fit me in right after the holiday!
Description of Work
My glass shower door came out of place. Allied was able to fix the door without the need for expensive parts. They never even mentioned replacing the door!
Category
glass repair, doors
CHRISTOPHER M.
07/16/2012
Marty came to measure the shower opening on the appointed day and time. We also discussed things in person, on the telephone, and by e-mail. He was good about answering our questions, and responded to my e-mails in a prompt manner. He was also accommodationg when our contractor wanted to delay installation by a day. On the day of installation, the installers got stuck in traffic, but called before their scheduled arrival time to let me know they'd be late, and that call was appreciated. Jimmy and George were professional and friendly. From all appearances, they did a very good job. We are eager to use the shower, but so far, we are happy with the installation. I gave Allied a B in the price category, because they were the most expensive of the three estimates we received. However, we chose Allied, because we felt they'd do an excellent job with their long-time experience in the business.
Description of Work
They installed a European glass panel and shower door for a newly tiled shower.
Category
glass repair
Barbara B.
04/02/2011
Everything was fine. When I questioned the invoice because it was not detailed as to labor, etc. the owner explained and then reduced the labor price when I noted the time spent on the job.
Description of Work
Replaced a small broken window and fixed another window that had come loose. I have used them before and been quite pleased.
Category
glass repair, replacement windows
Cami M.
03/23/2011
kathryn F.
03/05/2011
William B.
11/04/2010
Stephen R.
11/02/2010
One of our tempered glass sliding shower doors suddenly shattered on its own. I took both doors to Allied, they explained several reasons why the glass might have broken the way it did and recommended replacing the glass in both doors (which I had assumed would be a good idea also). I told them that there was no big rush, they had an estimate to me in a few days and called perhaps a week later to let me know that the work was done. The job was flawless and the replacement glass matched the original perfectly. The guys I worked with there were friendly and professional. Nice clean, organized shop and office too. This was the first time I'd called them for any work but they're at the top of my go-to list for glass repairs.
Description of Work
Allied replaced the glass in two sliding glass shower door panels.
Category
glass repair, doors
Amy G.
06/28/2010
It was wonderful. They came on time. They were very professional. They told me exactly the time it would take and it was exactly what they said. There was one incident when one of the panes cracked as they were putting it in. They pointed it out to me and rescheduled it. They came out and did the replacement again for no extra charge. I would definitely recommend them to anyone. I spent about $800. I thought the price was a little high. I will use them again in the future.
Description of Work
A Allied Glass & Mirror Co replaced the glass on 3 windows which had fault panes about a month ago.
Category
glass repair
Rebecca S.
05/18/2010
It was fine. The glass polisher guy was sick so the pick up date was delayed. There was a chip on the edge of one of the shelves but you can't see it when it's in the bookcase. I decided to not make an issue of it. They were quick to respond to my initial inquiry and follow up questions.
Description of Work
2 glass shelves custom cut
Category
glass repair
Phone
Address
2036 Reading Rd
Cincinnati, OH 45202
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