A Blue Ribbon Pet Care Service LLC
About us
Your pet is a part of your family. When it comes to caring for your pet, you do everything you can for their well-being, and you want to know that they are in good hands when you cannot be with them. Whether you are traveling and need a place for your pet to stay, or would like to keep your dog active while you are at work, or perhaps you would like dog obedience training or behavioral counseling for your dog, you can count on Blue Ribbon Pet Care Services to be there for your pet! Owner-operated. Cost is determined by the job. Travel charges may apply .
Business highlights
21 years of experience
Services we offer
Pet care. Out-of-town care. House sitting. Daily care. Overnight care. Boarding. Puppy training. Day care. Pet playtime & exercise. Taking pets to groomer or vet. Bathing.
Amenities
Free Estimates
Yes
Reviews
4.9109 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 3% | ||
| 1% | ||
| 0% | ||
| 1% |
Showing 1-25 of 109 reviews
DONALD M.
Sep 2017
Her services and house are excellent. The pet door lets dogs enter and exit her large fenced in yard whenever they choose. Sue offers multiple sleeping arrangements. She is well trained on keeping the dogs healthy and separating dogs that don't get along.
Response from A Blue Ribbon Pet Care Service LLC
"Thanks for taking the time to give us a review we really appreciate it. I really look forward to seeing Spartacus again and I know he's coming in towards the end of this month. Thank you so much for your business, Gayle"
Jason A.
Aug 2017
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Response from A Blue Ribbon Pet Care Service LLC
"I miss the guy. He is a lot of fun! Thanks for taking the time to respond! Gayle"
Patrick T.
Jun 2017
They follow through, and they have a spreadsheet that they send on each day on what they did how the pet was doing, which is real helpful. I've used them number of times.
Response from A Blue Ribbon Pet Care Service LLC
"Thanks for your review. We could not be happier that you appreciate our service and we appreciate your business! Gayle"
Jay S.
Jun 2017
Gayle and her team are OUTSTANDING!! Having them on board to take care of our dog while we are working 12 hour shifts makes for stress free days where our pup is concerned. Knowing that they will give tummy rubs, extended walks, efficient and loving care, and oh yes dog treats, to our dog makes for much less worrying on our part. We know that Wags will have the best care, just like if we were there to do it ourselves. I highly recommend their services and can honestly say that Gayle has become so much more than just the "dog walker". Great advice on how to actually train your dog and solve some of their issues! Thank you all!
Response from A Blue Ribbon Pet Care Service LLC
"Thanks for your business, your review and your trust in us....We have fallen in love with Wags! Gayle"
KRISTIN M.
Jun 2017
Blue Ribbon Pets does a great job every time! I have been using them for several years to walk my dogs. They came and interviewed me at the start about what I was looking for and took time to meet my dogs and find out about things that they liked and didn't like. They come and walk my dogs daily during the week, and my dogs absolutely love them. We have a couple of consistent walkers who have really gotten to know my dogs well, and they treat my dogs the way that they would treat their own. One provider sent me a beautiful picture of my dogs. They make great observations about the dogs, and when I was having some behavioral issues with my puppy, they had good suggestions to help improve her behavior. They also really help me when my work schedule is busy, providing coverage on holidays if needed. I have used their overnight service once, and felt they gave me and my dog a lot more personal attention than we would get at a big kennel. Overall, it has been a great experience and I would highly recommend them!
Response from A Blue Ribbon Pet Care Service LLC
"Great to hear you review....We do love your dogs and we thank you for rescuing them!!! You have done a fabulous job with them!!! Gayle PS (inside joke) don't forget the flowers.....LOL"
Carole E.
Jun 2017
Very well. I have used Blue Ribbon Pet Care many times over the last 3 years and highly recommend them.
Response from A Blue Ribbon Pet Care Service LLC
"Ah thanks so much! You know I am passionate about what I do!!! AND it does not hurt that I love them so much.... Gayle"
Lew B.
May 2017
We've been Blue Ribbon customers for over two years, almost every month. Gayle, the owner, loves and understands dogs, interacting with our dog Zeke in a way that makes him comfortable and secure. Our experience with her team is equally positive. They spend the time and effort to keep our dog well cared for and happy. Blue Ribbon has been a trusted resource for us and our dog, and we highly recommend Gayle and her company.
Response from A Blue Ribbon Pet Care Service LLC
"Awesome - great picture of [Member Information Removed]....No one else has put their pet picture on here - I didn't know you could but it is possible and so neat..Anybody else reading this feel free to post your pet(s) picture with your review..... I love [Member Information Removed]- he has come so far - thanks for the review and your business... Gayle"
LEA A.
May 2017
Blue Ribbon has done our cat sitting for us for several years. They are very easy and friendly to work with and easy to schedule, even occasionally on fairly short notice. They leave nice, detailed notes for us to read when we return.
Response from A Blue Ribbon Pet Care Service LLC
"Your are a great client. Thanks for your review and your business. Sincerely Gayle"
Vigee B.
May 2017
Everything went well. I know they were well cared for because when I came home they were relaxed, and content.
Response from A Blue Ribbon Pet Care Service LLC
"Glad you got to go out of town and not worry...We always enjoy taking care of them....They were really use to seeing us twice a day!!! Thanks for your business and review! Gayle"
Amy B.
May 2017
As always, Blue Ribbon provides an exceptional service
Response from A Blue Ribbon Pet Care Service LLC
"We love [Member Information Removed]....You did a wonderful job with him and he just loves to love!!! Thanks for your business and review... Gayle"
Steve B.
Apr 2017
They always provide great service!
Response from A Blue Ribbon Pet Care Service LLC
"Thanks for taking the time to send your review... We love your 3 big dogs and several sitters look forward to seeing them for their midday walks...Luna is a challenge sometimes but we are grateful that the two of you rescued her...She is a sweet girl... Gayle"
Kathy T.
Apr 2017
It went very well. The owner, Gayle Mattix, met with me at my house and brought along the 3 sitters that would be sharing the job of taking care of my animals. It was very nice to meet them and know who would be coming to my house. We went thru all the animal's routines and all the info they would need. Now that it is all setup all I do is call and give them my out of town dates and everything is taken care of. No more scrambling to find someone to take of my animals. I can even call with a last minute request. Very happy with they job they do.
Response from A Blue Ribbon Pet Care Service LLC
"What a wonderful menagerie of pets....All different sizes and shapes....Lots of work to be done at your house.....thanks for rescueing your group!!! Gayle"
Deborah W.
Apr 2017
She's very dog-centered and very caring. She is willing to let you know how your dog is doing while you're away. She sent videos of my dog playing and having a good time while I was away. It's set up in her home and has a big open back yard. I would recommend her highly.
Response from A Blue Ribbon Pet Care Service LLC
"Thanks for the review... We missed Scooter after he left left us so we look forward to seeing him again in May.... Gayle"
Gary H.
Feb 2017
Blue Ribbon is fantastic. They care for our dogs like their own. We get detailed reports of how everything went, including feeding, exercise, time spent massaging the dogs, etc. When one of our dogs was so old she could not do much, the Blue Ribbon owner kept our dog at her house to watch her. And if any problems, they will call and ask. Also take out garbage, get mail, etc. Wonderful, wonderful service.
Response from A Blue Ribbon Pet Care Service LLC
"Thanks for your review....It is always great to hear from our clients and ensure that we are meeting or exceeding their expectations....Chica seems to be doing well without Bailey and we are happy that we can continue to see her.... Gayle"
Elisa A.
Nov 2016
Gayle comes to your home before the pet sitting to understand your pet's individual needs. Once a sitter is assigned, they also come to your home to get detailed instructions on how to care for your pet (one cat in this case). Julie took excellent care of Molly while I was away and sent me pictures while I was on my trip. She also watered my plants and brought in my mail. Molly is always happy when I get back home and well taken care of. I love that I can count on Blue Ribbon to take care of Molly when I need them!
Response from A Blue Ribbon Pet Care Service LLC
"Thanks, we are so glad you found us as we always look forward to your visits. I appreciate the fact that you are new to the area and were able to find us and trust us with your home and pet.... Gayle"
STACY W.
Oct 2016
We have four cats of varying ages. It's very important they have adequate food, fresh water and clean litter boxes. Julie did an excellent job – she even brought fresh catnip for playtime! We came home to a diary of daily pet activities.
Response from A Blue Ribbon Pet Care Service LLC
"Thanks for the review - Julie loves your cats and hangs out with them all evening I think....It is hard to get her to give up a visit so thanks for your business - we love the work! Gayle"
Cheryl G.
Aug 2016
After meeting with the business owner and reviewing and signing the contract, visits began. Initially there was some scheduling confusion on my part, and the owner became verbally aggressive with me on the phone accusing me of not sticking to the agreed upon schedule. I explained my position for that one initial weekend, and she settled down. She had arranged for three separate elderly women to visit with my 140 lb. dog. Two of them did well with him. The third caused his death due to the fact that she did not know what she was doing with dogs. After working with him outside, she brought him inside where he chose to sit in front of her which put her at eye level with him (she was short.) She looked him straight in the eye (a challenge to a dog) and talked baby talk to him. He growled at her. I told her he growled at her. She did not move away or correct him. And then he attacked her and knocked her on the floor where she stayed instead of getting up right away when I called him off her and got him in his cage. Her remaining on the floor was in dog language the most submissive position inviting attack. She had a head wound requiring 3 staples and bruising from him standing on her. The owner's contract says she's covered with liability insurance but then she refused to pay for her employee's medical expenses. I offered to cover her medical expenses with my homeowner's policy and gave her the info to contact the adjuster. That wasn't enough to satisfy her. She wanted to sue me for her pain and suffering. (Which she brought on herself by not knowing what she was doing.) My dog had never attacked anyone before. This woman went to her own doctor and the Humane Society to work up her case to get as much money as she could from my insurance insurance company and at the same time was getting my dog's death warrant signed. I had had him evaluated by the best dog trainer in the area who used to train police dogs. And he pronounced him a sound dog. I had been planning to start training with him in just a few short weeks. But after this horrible event my dog was given the designation of a viscious dog. The breeds of dog he was are never supposed to become attacking like he did. The Blue Ribbon employee challenged my dog to attack her and was stupid enough not to move away when he growled. I would never suggest anyone use this service since the owner doesn't know what she's doing with dogs not does she honor her contract. She also believes in a ban on Pit Bulls which just indicates her ignorance.
Response from A Blue Ribbon Pet Care Service LLC
"I have waited to respond to this until all police reports and investigations have been completed.....Your dog was euthanized due to its very aggressive behavior which you were not addressing and failed to tell us about until after he attacked my sitter...She was very seriously injured and taken away by the local EMS folks...At that time you informed us about the attack on the lawn service person and you had signed a contract which stated that you were to let us know if you dog ever encounter such events....After telling 2 of us at two separate times about this incident, and your refusal to take responsiblity for your dogs actions, attorneys were involved (first time in 14 years) and you then agreed to file with your homeowners insurance.... Animal control became involved and investigated your dogs behaviors and lack of control on your part as well as your lack of willingness to work with your dog, decided that your dog could not be trusted and yes was told it was not allowed to housed or rehomed within Clermont County.... Had we known about your dogs previous behavior we would not have agreed to walk your dog....End of story...Your irresponsibility lead to the demise of your dog. Thanks for letting me set the story straight. My sitter has physically recovered but will probably never completely emotionally recover from this incident so I do not take it as all in a days work.... Sincerely, Gayle"
Gary H.
Jun 2016
These guys are 100% in reliability and service level. We leave them a written list of what needs to be done, the dates needed, and they show up and take care of everything. We could not be happier with their service. It makes for relaxing travel knowing that your house and pets are cared for.
Response from A Blue Ribbon Pet Care Service LLC
"Thanks!!! We appreciate your business! Gayle"
Shannon D.
Feb 2016
We have used Blue Ribbon Pets daily for almost three years and have always had great service. We also utilize them for overnight in-home care. All the walkers have been great to work with, especially John. He has been a life saver and treats our dogs like they are his own. He stays overnight at our home when we go on vacation, work trips, etc. We trust him and the rest of the staff at Blue Ribbon Pets 100% without question to be in our home at any time. I would not hesitate to recommend Blue Ribbon Pets.
Response from A Blue Ribbon Pet Care Service LLC
"Thank you for your feedback....It is very important that we hear from our clients so we can be assured we are providing great service...Your comment about trusting us 100% is so important to us....We are here whenever you need us.... Thanks again for your business. Gayle"
Mark W.
Feb 2016
unknown
Response from A Blue Ribbon Pet Care Service LLC
"Hello, we are so happy this worked out so well for you.....We appreciate the trust that you placed with us and hope to help care for your pets in the near future....Thanks for letting us know how we did... Thanks for your business, Gayle"
June D.
Feb 2016
They log their visits and give a brief on time of their activities per visit on a log sheet they leave at the house - the cats never seemed stressed or starved upon our return.
Response from A Blue Ribbon Pet Care Service LLC
"Thanks so much for your review....We appreciate hearing that we are doing an excellent job for our clients...I goal is that you never worry while you are away and hopefully we can service your pet care needs in the future.... Thanks for your business, Gayle"
Kim C.
Jan 2016
unknown
Response from A Blue Ribbon Pet Care Service LLC
"Thanks for your input....We love Sasha and it has been fun for the sitters to watch her grow and become more confident. I know Dick and Candy have a special bond.... Thanks for your Business! Gayle"
Elisa A.
Dec 2015
We are very happy with the service we received and happy to have people who will take care of our kitty when we need it.
Response from A Blue Ribbon Pet Care Service LLC
"I know your job was a want for all the sitters - we too are happy about the results Thanks! Happy New Year"
VALERIE T.
Nov 2015
After a bit of a rocky start* I connected with this provider to make a visit every other day while we were gone for ten days. The owner, Gayle, came to my house, met the cat, and learned where everything is and what we needed done while we were gone. A few days later the two catsitters (the primary and a backup) also came out, met the cat, learned where everything is and what we needed done. They even brought fresh catnip with them (one of them grows it in her yard) which our cat adored. I was very impressed not only that Blue Ribbon's owner came out herself but that she also sent both the primary AND the backup sitter out to us. They asked for three keys -- one for the primary, one for the backup, and one for the owner -- to be absolutely assured that in case of emergency someone would be able to get in to take care of the cat. Very professional. The catsitters asked us if we'd like them to sit down and turn on the TV and give the cat a chance to come hang out, and we told them we'd love that and were sure the cat would too.
When we got home from our trip, our cat greeted us happily from where she was curled up on a chair. Normally after a trip this long -- when we've just had someone coming in every couple days to check that she's got food, water, and to change her box -- she's absolutely desperate for company, and usually we find her hiding beneath a bed crying hoarsely. But while glad to see us, she was clearly in no distress. We found the report card the sitter filled out after each visit, and she mentioned staying for an hour or so each visit to watch television, and that the cat had sat in her lap and given her headbutts, etc., especially after the initial visit. The fact these folks were willing to stay and spend the extra time with our cat is definitely why she was not in distress by the time we got home. We will absolutely use this service any time we go out of town for more than three days.
*I bought an Angie's List deal on October 18. The company was supposed to contact me within a couple of days, but they didn't. After a month went by, I called them; turns out they're not reliably receiving messages from Angie's List, so if you message them thru Angie's List or buy a deal, definitely reach out to them independently of the Angie's List system. This is literally my only complaint with these folks.
When we got home from our trip, our cat greeted us happily from where she was curled up on a chair. Normally after a trip this long -- when we've just had someone coming in every couple days to check that she's got food, water, and to change her box -- she's absolutely desperate for company, and usually we find her hiding beneath a bed crying hoarsely. But while glad to see us, she was clearly in no distress. We found the report card the sitter filled out after each visit, and she mentioned staying for an hour or so each visit to watch television, and that the cat had sat in her lap and given her headbutts, etc., especially after the initial visit. The fact these folks were willing to stay and spend the extra time with our cat is definitely why she was not in distress by the time we got home. We will absolutely use this service any time we go out of town for more than three days.
*I bought an Angie's List deal on October 18. The company was supposed to contact me within a couple of days, but they didn't. After a month went by, I called them; turns out they're not reliably receiving messages from Angie's List, so if you message them thru Angie's List or buy a deal, definitely reach out to them independently of the Angie's List system. This is literally my only complaint with these folks.
Response from A Blue Ribbon Pet Care Service LLC
"I believe this issue has been completely reconciled and would like to again state how sorry I am that there was an oversight on your email....I hope the services we did provide after we got this going were completely what you wanted and that we are on a good note here and forward....I would love to hear how your service was in line with your instructions expectations and your cat's comfort and care. Sincerely, Gayle"
Heather S.
Nov 2015
I cannot recommend this company highly enough - they took wonderful care of our cats and provided thorough details of their visits in a document that was left for us when we returned. They are easy to work with, organized, and very professional. Will absolutely use again and recommend to anyone in need of pet-sitting.
Response from A Blue Ribbon Pet Care Service LLC
"Thanks for your review and thanks for utilizing our services again over the holidays....I am happy to know that we can provide you what you need for the care of your cat. Thanks for your business, Gayle"
Licensing
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FAQ
A Blue Ribbon Pet Care Service LLC is currently rated 4.9 overall out of 5.
Yes, A Blue Ribbon Pet Care Service LLC offers free project estimates.
No, A Blue Ribbon Pet Care Service LLC does not offer eco-friendly accreditations.
No, A Blue Ribbon Pet Care Service LLC does not offer a senior discount.
No, A Blue Ribbon Pet Care Service LLC does not offer emergency services.
No, A Blue Ribbon Pet Care Service LLC does not offer warranties.