A-1 Concrete Leveling Cincinnati
About us
A-1 Concrete Leveling Cincinnati, owned by Clay and Brigitte Morton, provides the highest quality concrete leveling services available in Cincinnati, Ohio and Northern Kentucky. Clay and Brigitte purchased the franchise in September, 2013. Clay is from Preble County and Brigitte is from Green Township but they now call Cincinnati their home. Clay is a graduate from Miami University and served as a firefighter/paramedic for twelve years before leaving to focus full-time on the A-1 Concrete franchise. Brigitte is a graduate of the University of Kentucky and worked for the insurance industry for several years. They are both excited about this new venture and look forward to serving ustomers in the greater Cincinnati area with their concrete leveling and repair needs! Additional address - 4417 Camberwell Rd, Cincinnati, OH 45209. Additional DBAs - A1 Concrete, Morton Investments LLC.
Business highlights
12 years of experience
Services we offer
Residential and commercial driveway repair, floor leaving, patio & pool deck leveling., porch, side walk leaving
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.838 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 11% | ||
| 0% | ||
| 0% | ||
| 3% |
Showing 1-25 of 38 reviews
Kevin M.
Mar 2021
It did not go well. They had to come out three times to try and fix the issue that was supposed to take one time. They still never fully resolved the issue but I think they just got tired of trying to finish the job and used the term "good enough" several times with me. Ryan Heyob is the most unprofessional person I have ever dealt with. If he gets put on your job, I'd request canceling the job or requesting a new manager. Actually, I hope you read this review and never hire the company to begin with. Our neighbor also used them to level their driveway and they had a similar unpleasant experience. Save your time and money and go with someone else.
Response from A-1 Concrete Leveling Cincinnati
"Ryan met with [Member Name Removed] ’s wife) on 7/22/20 to get a scope of the work to be completed and to provide an estimate. She wanted concrete leveled where her kids play basketball. The project was done on Sept 24th. We followed up for payment after not hearing from the homeowners. They then told us that the crew had missed an area. On Oct 5th Ryan went back to meet [Member Name Removed] and confirmed the crew did miss lifting one slab. A crew was sent back out on Oct 9th to lift the remaining slab. Several calls, emails, and text later we were still not paid. Once we finally reached [Member Name Removed], She informed us they were still not happy. I (owner) stopped out on Dec 8th to speak with him about the issues. He said his wife set this up and he didn’t have anything to do with it. He then proceeded to point out an area that was not even part of the scope. We have pictures on our estimates with arrows indicating the areas that will be lifted. I stated that maybe it would be best for Ryan and [Member Name Removed] to meet since they were the ones that originally met. Ryan reached [Member Name Removed] and she stated at that time that her and [Member Name Removed] were going through a divorce. [Member Name Removed] was getting the house and we now had to deal with him. [Member Name Removed] then wanted to meet and when Ryan went out on the scheduled time [Member Name Removed] was not home. Ryan scheduled another appointment on March 11th. Ryan went over the project again with [Member Name Removed] and had before pictures. The project was done exactly as stated in the estimate. [Member Name Removed] was not interested in listening to what Ryan had to say and walked away during the conversation to his car. As he walked away, he said “we should just call our lawyer”, got into his car and sped off and blew Ryan a kiss as he stood in his driveway. After hearing about the situation, I called both [Member Name Removed] with no response. I sent a text that I would like to discuss the situation with him. Still no call. I offered by text to not charge them anything if they still felt as if the job was not what they were expecting. [Member Name Removed]'s response was the job was “good enough.”"
Michael R.
Feb 2021
The project went very well. Professional. Good work.
Adam H.
Jun 2020
I Called to have two properties looked at: 1) is a foundation crack( 1/16th or less) and a pool deck section that cracked and needed lifting. 2) is a foundation crack( 3/8th and less) and a front door walkway section that needed lifted. They called within two days to schedule appointments for quoting/estimating. Schedule both properties, salesperson came out to one property and the owner to the other. Both were professional and respectful. I asked several detailed questions and both had no issues answering and resolving any concerns I had. We worked out a scheduled for both properties for the same week. In short, both properties went without any issues or problems. They called the night before to confirm appointments, they showed up on time, they were respectful, did a great job at both properties, and reasonable prices. I would easily recommend them to anyone. A.Harp
J F.
Jan 2020
The process went well - found them easy to work with, friendly, punctual, and delivered results.
Scott M.
Dec 2019
Excellent. I had received several quotes and I felt more comfortable with A-1 than the others due to their experience and confidence they exhibited. I am glad I did as the project ended up just how I wanted it to.
Tom R.
Oct 2019
The owner and crew were very professional, easy to work with and they came out in a timely manner. They cleaned up well and backfilled the elevated areas with topsoil. Would recommend and would use again.
James C.
Oct 2019
The work was quickly and professionally done. They worked well to address a minor misunderstanding. I would hire again.
Al U.
Sep 2018
A-1 was very easy to work with, quick turn around and on time to schedule. Followed up with a phone call a week after completion.
Denise D.
Jul 2018
Clay arrived on time and explained everything to me - was professional and the price was more than fair. I liked them so much I had them come back again for more work. Hire them!
Denise D.
Jun 2018
Was fast and easy.
Karen F.
Dec 2017
The work went really well. Ryan and 2 other workers showed up 1/2 hour early, they help me move items off the patio. They work constantly until they were done. The men were well mannered and polite and knowledgeable in what they were doing. Thanks Ryan
Clinton H.
Oct 2017
They did a fantastic job. Very pleased with the result and accommodating on time frame and price. Would highly recommend.
Donald W.
Sep 2017
Excellent, the staff was exceptionally friendly, informative, worked quickly and cleaned up afterward
Kimberly H.
Jan 2017
Excellent job.
DENE A.
Dec 2016
Well done. Timely quote, resonable price, efficently done on day scheduled at quoted price.
Kevin V.
Nov 2016
The entire process went smoothly from the first call, to the estimate, to setting the appointment, to having the work done...not a glitch in the system. Brigitte was professional and helpful on the phone and Ryan was able to make it out that same day to give me an estimate. Their estimate was better than others and they met my time schedule, so I went with A-1. A-1 only drills 1" holes in the concrete to pump in the mud, while the others told me their holes are 2", so the residual appearance is likely better with A-1 as well. They even sealed the seam between the sidewalk and the stoop when they were done. Ryan and his partner on the job (can't remember his name) were very personable and willing to answer my curious questions. Overall, a job well-done.
Katherine M.
Nov 2016
The job was thoroughly explained, and my questions were addressed. The crew was punctual and provided complete clean-up.
Dorn P.
Oct 2016
unknown
Brian C.
Sep 2016
Fast, friendly, and excellent work. The quote was accurate and the work performed far exceeded my expectations. I will recommend to anyone without hesitation. Discount for multiple areas, was performed while I was at work.
David P.
Sep 2016
Great. Very efficient did a wonderful job and we were very pleased with there work. Clay explained the process and everything they were doing. I would definitely hire them again.
Kenneth S.
Jun 2016
Ryan and Harold came out today and adjusted several different sections of our sidewalk. The worst section had rotated so that it was off by 2" with one side being 1 inch high and the other an inch low. I wondered how they would get the high part down since they are doing "jacking." They don't. They raise everything up to the high point but the good news is you can't tell that it is higher than the rest when they are done. Great job guys! They are very professional and also cleaned up after themselves. I would definitely recommend them. Clay did the estimate and Bridgette works the phone and they were very good too.
Brian P.
Jun 2016
Clay left a quote in my absence to level two concrete slabs leading into the garage, my sidewalk leading to the front porch, and two concrete stoops in the back of the home. Clay and Brigitte were very courteous and professional on the phone. I sensed that this group would strive for excellence ... customer service being highly important to them. Ryan and another co-worker completed all the concrete leveling within about 16 total man hours. Ryan is very precise, and moves quickly considering the work that is occurring. Ryan also did a very nice job of supervising and instructing the co-worker in a cordial fashion. The work was completed with excellence!
Sarah C.
Apr 2016
The company was professional and explained the process well. We have a stamped concrete patio, and certain slabs had sunken significantly (probably due to the chipmunks that lived under our patio last summer). They pumped material in various places under three slabs to level the patio. The first time, one slab didn't get all the way level and it was raining significantly. They came back out a few weeks later to pump more material under that slab and fill the drill holes. Now our patio is mostly level and rain is flowing away from the house. Assuming the leveling lasts, this was definitely a more cost effective solution than replacing the patio.
Stephen M.
Apr 2016
They fif a great job of leveling 2 sunken slabs of concrete driveway and left a clear work site.. Woud recommend their service to anyone wanting an affordable way to extend the life of their existing driveway instead of replacing it with new concrete.
Toni R.
Nov 2015
A-1 showed up on time, were polite and finished the job on time.
They cleaned up after themselves and did a good job.
They cleaned up after themselves and did a good job.
Licensing
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FAQ
A-1 Concrete Leveling Cincinnati is currently rated 4.8 overall out of 5.
A-1 Concrete Leveling Cincinnati accepts the following forms of payment: CreditCard
Yes, A-1 Concrete Leveling Cincinnati offers free project estimates.
No, A-1 Concrete Leveling Cincinnati does not offer eco-friendly accreditations.
No, A-1 Concrete Leveling Cincinnati does not offer a senior discount.
No, A-1 Concrete Leveling Cincinnati does not offer emergency services.
No, A-1 Concrete Leveling Cincinnati does not offer warranties.