1ST INSPECTION SERVICES

Very well, our inspector Paul was very informative, and helped us tremendously.

Horrible. The shower leaks through the shower pan into the closet and through the basement ceiling. There were signs during the inspection. I even have proof that the carpet in the closet ( wall next to the shower) was wet or looked wet due to water damage. I had my husband take pics for me of the closet during the inspection because i wanted to see the closet and actually captured the damaged carpet on the photo. The inspector should of caught this. We pulled the carpet back and found mold under it. The basement ceiling is even damaged. There were actually several leaks, bathtub and shower. No one wants to claim responsibility for this. I have to remodel the entire shower and it will cost me $12,000. Needless to say I am furious!

unknown

Pleased with service, the inspector was very meticulous. He was not expecting the home to be so large but he did not rush. The inspection went about 45 minutes over. Felt like we got a lot of inspection for the money. The report was very detailed and nicely organized. We were able to get all the items we asked for fixed by the seller.

Okay so anyone who gives this company
an A+ rating has obviously just moved into their house and hasn?t found the
problems yet or their house literally had no problems because if your house
does have major problems, you can bet 1st inspection services will NOT find it.
My first complaint was when I never noticed the inspector doing a termite
inspection that I paid extra for. (I was present at the inspection the whole
time) When I asked him about it, his response was, "yeah, I walked around
the property and didn't see any termites". How is this a termite
inspection???? It shouldn't cost $55 for them to just gaze the property while
they are "checking" other things to see if there is termites just
walking around. Last time I checked, termites don't just walk around your property
and aren't visible unless you are using actual tools to look for them.  My
second complaint is he failed to notice my entire laundry room ceiling is
hanging very low and sagging. I didn't notice at first because I relied on him
to find these issues but once I got another look at the property, it?s so very
obvious it?s there. Isn't their job to find things that we home buyers don't
know to look for?? I actually noticed warped paint and what appeared to be
water damage at inspection in the kitchen and pointed it out to the inspector.
His response was, "oh that?s fine". Well actually it's really not
considering the fact that I have a HUGE amount of black toxic mold underneath
it that I had to pay to remove/remediate. I was told it is truly black mold.  He failed to notice the water damage in the
basement that's also visible if you were looking for it. After cutting into the
drywall to see what I was dealing with, I again have more black mold! I had to
cut out 24 inches of drywall around the entire bottom perimeter of the basement
including all baseboards that are crumbling with water damage. The studs are
completely rotted from the water damage and need to be replaced. What?s even
more ridiculous is that I even told the inspector that this specific pipe burst
in winter 2013 and showed it to him and he said its fine and was fixed and
apparently didn't think to himself that hmm maybe i should look for water
damage and mold since a pipe burst. He even apparently could tell the pipe had
been fixed by just looking at it but as you may have guessed, the pipe is
leaking water all over the floor now. This is now the second thing I asked him
about and he bypassed my concerns. When we went outside, He said, "I
didn't go on the roof but it looks good from here." Well have you guessed
it yet?? The roof is not in good condition and is leaking into two adjacent
bedrooms and also in the basement underneath those rooms (in another different
spot as the other water damage).  5 walls from top to bottom are damaged
and covered in more black mold. All of that drywall, baseboards, flooring,
studs and even the rotting sub-floor made of plywood in the bedrooms needs
replaced. All of this was found in 8 days of owning the house and I?m dreading
to see what ill find tomorrow. My own dad came to the inspection and was
pointing out things that the inspector missed as well. I paid over $600 dollars
to find out that I needed to clean my gutters and touch up exterior paint that
was peeling while he missed these huge problems. The last thing he did was say
"it's too hot in the attic to go up and check the AC & Furnace so I
would recommend an HVAC inspection" So I got to pay another $100 for an
hvac person to come out even though a whole house inspection means that you are
to check everything including the HVAC.  Lazy A hole.  My dream home
is now my 3000 sqft worst nightmare. Bottom line, I?m throwing away money into
a huge money pit thanks to the inspector?s negligence.  I want at least my
money back for the payment of over $600 I paid for this "so called
inspection" & Here is something to think about when you hire an
inspector to buy a home: If an inspector starts "failing" a bunch of
houses then they won't get called by the realtors to give them business because
the realtors want the deal to go through and wont call/recommend someone who
fails a bunch of houses. Just think about that.


UPDATE TO RESPONSE:
Its cute to say i'm not your customer when i am indeed unfortunately am your customer. I worked with Carl Hoy. So you mean to tell me there is another 1st inspection services with the exact same logo based out of Cincinnati but its apparently not you? You people are liars and respond to all your bad reviews saying we aren't real customers when we are. Instead of lying about your screw ups, you should work to fix these problems so they don't happen again. I have valid proof that i worked with this company so please don't lead other people to believe we are fake reviewers. If i could attach the email you sent me with my inspection report i would. Its so disgusting that a company will not try to help you when you are dissatisfied with their services, and instead say "you aren't our client." Before i just thought you guys just were not smart and did terrible work but now i see you are a bunch of liars and cheats also. Im so disgusted by this company beyond belief.

unknown

unknown

Overall everything worked out. I thought the person who did the job was a little disrespectful with his language.

They were fine. He came in and inspected all the areas of the home and did what he was suppose to do to make sure the house was buyable. He did a good job and we didn't have any problems.

The service from 1st Inspection Services did great. The price was a reasonable price for the service provided. I had a contractor there at the same time the inspector was there. The contractor made a mention of something the inspector didn't test, didn't see as it was a multifamily house, the inspector went back and looked at that and told the contractor that he was absolutely right. I liked about him is that he was willing to take a second look. The work was great. There was no problem other than what he had pointed out. I absolutely will use this provider again in the future.

I was not pleased, they left out a lot of stuff. Every single light on in the basement was individual units ran with extension cords. There were termites.  They did not catch the active termites in the bonus room. The guy was really nice and seemed very thorough. I got a very detailed report in my email, like 50 pages but it seemed like things were left out that we found later.  They responded very quick but when we brought the things up they said it was not in the contract.

It was great. They did whole house inspection and termite inspection on a house I was interested in buying twice actually. It was easy to do pretty quick and painless. They were pretty up front and gave me a thorough report afterwards.

They did very well.  They were on time.

unknown

professional at all times. Made extra effort to meet me at home and work with my schedule.
Extremely thorough with the entire inspection. I had questions and they were answered quickly and efficiently .
The inspector worked around my schedule and was very accommodating. the report was thorough.
I did want the inspector to give me a little more to go on. I saw things that were questionable but he gave no indication whether good or bad. I understand his job is to inspect and report. I was not offended or put off by this. I expected a very professional inspection and I got it. Very pleased and will use the company again if this house does not work out.

Prompt, friendly, happy to answer all of my questions and have me tag along for the inspection.

Carl Hoy was the inspector and he was great.  Very nice.  Great at explain details, and working with me who is a few states away from the transaction and property! 

He did a wonderful job. He was very thorough and gave us helpful hints on how we can care for our house. Overall he was very nice guy and knowledgeable during the whole process.

They were very responsive and I would consider using them in the future as well as recommending them to others.

Carl Hoy arrived on time, began promptly, worked thoroughly, and was personable.  He spent about 4 hours on a 4000 sqft home.  Received the report within a couple of days.  He identified items (and provided justification) the FSBO Seller didn't provide on their disclosure ($20K+ in quote estimates).  Though it cost me $630+, I may have dodged a bullet on this one.

The walk-through took a sold three hours and was fairly thorough.  Since national organization standards were followed, several items were not inspected (e.g. fireplace operation, HVAC humidifier).  Advice was provided in order to maintain the house, and a detailed report with photos was provided.  Albert was very professional, prompt, and helpful.

unknown

Albert was the best inspector ever in ~20 inspections we have attended.  He was attentive, polite, patient, unhurried and professional.  We got an excellent inspection and learned a lot.  He stayed with us 4 hours and even asked for a vacuum to clean up a few pieces of insulation that fell from the attic space. 
We highly recommmend this inspector and this company.

Our realtor recommended Richard from 1st Inspection to do our condo inspection. We were able to quickly schedule an appointment and the inspection went very smoothly. He had done the inspection by the time we arrived so he went through the condo with us and let us know everything that would need to be fixed and approximate estimates on how much it would cost. Richard was very professional and had our inspection report to us the very same night with all the pictures he had taken too. The report was very detailed and we would work with him again.

Richard McKenzie was our home inspector. 
Richard was great from the time I first spoke with him on the phone through the end of the inspection. He encouraged me to accompany him through the inspection so that he could explain to me what he was looking for, what he saw, and what we can do to improve our home. He is extremely knowledgeable and very detailed. It is not just about the inspection with him, he genuinely cares about home management and shares a lot insight on how to improve your home. With our home, there is nothing major that we need to be concerned with but I still have pages of notes of little things that will help us make our home the best it can be. As a first time home buyer I really appreciate Richard taking the time to explain everything. He showed me things about the house that I would have never looked for. He gives you tips on what little extras you can do to make sure you keep water out of the house, how to improve air flow and efficiency, how to take care of your appliances, and how to generally keep your house in the best shape it can be. I would give Richard and 1st Inspection Services an A+ if I could. Very highly recommended.