LANDSCAPE CREATIONS NURSERY

I am beyond disappointed with LANDSCAPE CREATIONS NURSERY. For a company with such positive reviews their customer service, and follow though, is unacceptable. I contacted them on May 8th to have someone set up an appointment for a quote on getting my front and back yard landscaped (hard and soft). I never received a contact. So I reached out again via their website on May 16th, I did received an email back twice, once on May 21st saying they would have the owner contact me. When that didn't happen I email them again on May 30th and again they said the owner would be contacting me. I have never been contacted, very unfortunate.

I've been working with Joanne since redoing all of my landscape beds back in 2003 and have been a repeat customer since then. Recently I needed to replace some plants in one of the beds in front of the house and scheduled some time to meet with Joanne to pick out some new plant material. I showed her some photos and what I wanted in terms of height and color and she was able to offer up many suggestions on what would work as well as look aesthetically pleasing within the current landscape. We spent about an hour or so walking the vast property and selecting the plants for the bed (all the while in a downpour of rain) and never felt rushed or pressured to pick out anything that I didn't want or was more expensive. The level of customer service and knowledge is something you'll never find at the local chain box store garden center. I always recommend Landscape Creations to friends and even though it's about a half hour drive from Mentor, it's well worth the time. Thanks Joanne and Pete, keep up the great work!

Joanne and Peter are prompt, precise, and their crew is very professional. I like that all of the plants are grown in NE Ohio, so they winter well allowing the yard to evolve each year to become more and more beautiful. Joanne and Peter are experts at design. They make many valuable recommendations after their visit to the property and then invite the customer to their nursery not only to see the digital design, but also to view and choose the actual plants that they will be using in your landscape design. I am starting to think of ideas for next year now....because I know this is a company that I want returning to my property every year. Angie Hicks....you REALLY need to get out to Landscape Creations Nursery in Chesterland, OH, and do a feature on Joanne, Peter and their entire organization. I highly recommend Landscape Creations for all your landscape needs.

Paul and Joanne created a completely new plan which called for significant transplantation of existing plant material and import of additional like plant material to fill out the beds. Also new specimen plants and rock outcrops were placed throughout the yard. Water feature was completely replaced. We could not be more pleased with the result. The quality of the plant material brought in was wonderful. The great knowledge and care shown by all workers involved in transplanting/planting was impressive and was only exceeded by their diligence. Everyone was busy all the time - no standing around by anyone - they just seemed to know what to do and how to stay out of one another's way - a real team. All this was managed while not trashing those parts of the beds which were remaining "as is". The new water feature is a work of art. Beautiful to look at whether it's running or not and delightful to listen to when it is. Our yard has been made new again and IT ONLY TOOK TWO DAYS OF WORK ! The only reason I gave LCN a "B" on responsiveness is that it was difficult to get on their schedule. The reason for this is clear . . . they are much in demand because of the quality of their work so plan ahead during the off season. You'll be glad you did !

Great! Their staff is extremely professional and proficient. There was nothing that I would have changed about how they did their work. Landscape Creations was also helpful in getting us the best for the budget we had set aside.

Excellent - they were very professional.

This company is wonderful! They got rid of invasive plants that someone had planted previously. They did a lot of work and kept it within our budget. They used existing rocks and then brought new ones in. They put down quality mulch and did absolutely beautiful work. They are reasonably priced and did an excellent job. Both my husband and I were very pleased with the outcome.

This was the first time I used them.

They have very skilled and efficient workers. They have an excellent selection of plants and they did some nice design work for us. We have used them more than once and they are very good at making things just right.

Landscape Creations is very responsive and professional and does incredible work. Would definitely hire again.