H & K Gutters & Roofing Inc

The job went well.

H&K came over and removed my damaged gutters and put on wrap around hangers I needed. He repaired crappy install from other company and made things right. Its's hard to trust people, but I'd refer them again to anyone.

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Brought over a dozen men and had it done in one day.  Roof looks great.  No leaking.  This company had reconstructed by smaller garage/barn to save it.  Did a great job on it too.

Harold's team did not stop at installing all new downspouts and new gutters with gutter guards. They also replaced many missing, damaged, and broken shingles around the edge of my roof with brand new ones. They flashed my chimney too. Afterwards they cleaned up pretty well considering all the snow-covered shrubbery, and there was a lot of snow and slush on the ground. I also called Harold numerous times later on because my homeowner's insurance company was telling me my whole roof had to be replaced and frankly I did not agree. I asked Harold his opinion and he confirmed it did not need a full replacement. I feel he is an honest contractor - how many do you know who would not jump at the chance to get a $5000 roofing job if they saw the chance? I will definitely use this company again.

Harold's team came in and very quickly repaired a garage that had been standing damaged with a huge hole in the roof for more than 5 years (don't blame me, I just bought the property in November). They replaced every beam and piece of rotting wood on all the corners of the building as well as fixing the roof. In addition, at their suggestion they trimmed back my neighbor's huge evergreen branches hanging over the driveway. Due to the trees and the hole in the roof, animals had been living in the garage. H & K cleaned up a bunch of dried raccoon feces that was in the garage along with their construction materials when they finished. My experience with Harold and his crew is they are very helpful and looking to go the extra mile for the customer. I hired them for another job immediately and would not hesitate to recommend them to my friends.

It was excellent.  They were on time. They got the job done in the winter.  They are very professional.  Only complaint is that they don't clean up that well.

The entire experience was outstanding. He was referred to me by friends who also had an excellent experience with H&K following a tree falling on their roof. Harold billed me exactly what his estimate was. He did not charge more despite also doing the repair around the vent stack and supplying the better wood trim I requested on the inside. His workman were very respectful, asking if they should remove their shoes inside etc. I asked if that section of roof needed replacing and he assured me it didn't. I would definitely use him again, and recommend him to others.

I have used H & K five different times since 2007.  I haver recommended them to my friends whom have all be completly satis fied with the quality of service and price.  I will continue to use their services.

Left house a mess...did not clean up...ruined kitchen floor when they did tear off...have had to have repairs done...damaged shrubs...destroyed gas grill....whole thing was a disaster

The experience with H&K was very, very good. They were referred to us by our real estate agent, who has used them for previous jobs. The city point-of-sale inspection required a replacement of the roof, so we were looking for the most cost-effective solution. H&K responded promptly, did the work within a week and had the best price. We were very pleased with their service, the recommendations on shingle types and colors to use and their attention to detail. We would definitely use them again and have referred them to friends in the area.

Things did not go well overall. Harold (the owner) was very knowledgeable and on top of things. Unfortunately he was not with his crew during the project and things went poorly. The actual roof itself was installed fine, however the aftermath the crew left was horrible. They were so sloppy with the roof tear off (they didn't protect the siding at all) that they left several scrapes, gouges and dents in the aluminum siding. Now the entire house needs repainted or the siding needs replaced. I came home after day one of the project to find my landscaping in the front of the house buried under the old roof that was torn off. I was assured that magically the landscaping would be fine when they cleaned up. It was not, they literally ripped out everything that had been planted and then tried to convince me it would come back in the spring. Spring has now come around, the plants have not. They also broke a light fixture (which was the only thing they replaced), broke the handrail on the upstairs terrace and in general left a mess when they were done. I also had new gutters with leaf guard installed. One day after they left I was looking out the window and noticed a 10 foot gap where no leaf guards were installed. I called up and they came out and installed it. I was assured there were no more gaps. I'm not convinced. I hassled with them for weeks afterwards on getting things repaired. I finally gave up. In the end the owner wanted to give me a whopping $200 credit. In the end I think I got about $600 taken off. Definitely not worth the hassle and damage I sustained. If you use this company, I would insist on having Harold present the entire time.

There prices were reasonable, but there communication wasn't a strong point. So far though I have been pleased with there work.

They are very responsive and honest. They do not tell you that you need a new roof when it is not necessary. I had a slight problem, and they came out right away.

Owner, Harold Schneider, was prompt, professional, and knowledgeable with a quote, overseeing work and follow up for one larger splash guard (at owners belated request). Workers (not subcontracted) were not only exceptional, but the supervisor was easily accessible and cleanup was thorough. I would definitely hire again. The roof and installation are beautiful, and we have received many compliments on it.

Initially, I was very pleased with the service. They called back quickly and I thought the work looked good, until the gutter came down this winter after being up less than 6 months! The contract stated that the materials were guaranteed for 25 years and the workmanship for 10 years. However, when I called to ask whether the company would replace the gutter, the contact person said that if the gutter fell down because of ice, there was no guarantee. He said that I must have another problem if ice was building up. I pointed out that there is always plenty of ice and snow in Cleveland in the winter He reiterated that their guarantee doesn't include ice. Some guarantee!!