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PuroClean of Western Reserve

Founded 2007 • With Angi since March 2013

4.6

(5) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

PuroClean, a leader in property emergency services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage. Each of our independently owned franchises pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve....

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Verified Reviews

A few reviews for this pro...
5.0

12/15/2015

.

Description of Work
.

Category septic tank,water damage restoration

1.0

10/27/2015

Technician (Tim) was due to be at my house @10am. When he didn't show by 10:30 I called. No one seemed to where he was. He finally called after 11am saying he didn't know how he managed to forget the appointment. And said he come but would be delayed. I said I'd find someone else.

Description of Work
Never showed up...........never called!

Category biohazard cleanup

Service Provider Response

We are very sorry that a scheduling error on our part resulted in our missing this appointment, and completely understand this member's frustration / disappointment. That is not the level of customer service we strive to provide. We have evaluated our processes to make corrections and ensure this does not happen in the future.
4.0

07/22/2015

unknown

Description of Work
unknown

Category biohazard cleanup

5.0

05/07/2015

unknown

Description of Work
quick response time. Professional crew. Cleaned up after the job.

Category biohazard cleanup

5.0

02/06/2015

This company was recommended by the plumber we used to clear the blocked pipe from the basement toilet to the septic tank. I had another cleaning company arrive during the plumbers visit give me a quote that was very outrageous. I called PuroClean. PuroClean arrived as scheduled and assessed the problem . Larry and Tom explained clearly what would be needed to clean up the bactial mess in the base...

Description of Work
Cleaned up the mess from a backed up toilet in our basement

Category biohazard cleanup

    Services Offered

    Structural Cleaning & Decontamination, Document Cleaning & Recovery, Mold Remediation, Dehumidification, Water & Fire Damage Restoration, Humidity Control, Biohazard Cleanup, Air Duct Cleaning.

    Services Not Offered

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    General Information
    Free Estimates
    Ask for Details
    Eco-Friendly Accreditations
    Yes
    Payment Options
    Check, Visa, MasterCard, Discover, American Express
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Yes