Integrity Lawn Care

While I wanted all of the work done in the fall, I stressed to Tyler the importance of getting the area around the sidewalk filled in before the weather turned cold and the ground froze. After making several contacts, the topsoil was installed in November 2013 as it was snowing. I paid Tyler $110 for that work. In March 2014 I contacted Tyler to ask about scheduling the remainder of the work once the weather improved, I was assured by Tyler that I was his "top priority" for the work to be scheduled. After not hearing from Tyler for over a month, I contacted him again on May 5 and was told that he planned to do the work that weekend. He did not show up as scheduled. This set the pattern for Tyler telling me that he would show up and then not appearing. When he finally did show up for the first time, he had to leave immediately to go pick up landscape fabric and a small amount of top soil. Upon returning an hour and a half later, he worked for less than two hours before leaving for the day. After additional multiple contacts, he returned with a small load of topsoil and did some of the work by the septic system but did not complete it. He has not returned nor has he responded to any of my contacts. I notified Tyler that if I did not hear from him with a commitment to complete the project within a week, I would consider the job abandoned by him and look for another contractor to finish the job. That is where it is now. While Tyler is a nice young man, he does not seem to appreciate the importance of follow through and completing a job for a customer. His failure to communicate, commit and complete the work has been very frustrating and stressful. The work I was asking to have done was not extensive but after nine months, it still was not completed (understanding that the work would not be done over the winter). I am very disappointed that Tyler let me down.

Great.

Great, will use his service the rest of the season. He was very professional and the price was great.

He does excellent work and is very reasonable. He is also very dependable and is a very nice person.